Gem Premier Hotel & Spa

3 stars
8.1
Very good
based on 1228 reviews
1,228 reviews
54 Ngo Huyen Street, Old Quarter, Hanoi, Vietnam
54 Ngo Huyen Street, Old Quarter, Hanoi
+84 243 938 6144
Tue 22/9
-
Wed 23/9
2 guests, 1 room
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Latest deals for Gem Premier Hotel & Spa

Tue 22/9
-
Wed 23/9
Deals from
$51
•Cheapest rate per night
Compare prices for Classic room and 0 more Gem Premier Hotel & Spa deals.
Classic room, bed type unknown
$51
nightly with fees
Classic room, bed type unknown
$71
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Gem Premier Hotel & Spa

  • Room service
  • Bicycle hire
  • Cable or satellite TV
  • Airport shuttle
  • Parking
  • Laundry facilities
  • Express check-out
  • Babysitting or child care
  • 24-hour front desk
  • Safe

Reviews of Gem Premier Hotel & Spa

8.1
Very good
1228 verified ratings
Wonderful
578
Very good
171
Good
200
Okay
91
Fair
75
Mediocre
43
Poor
70

Summary of reviews

Guests say
Most guests praised the hotel's excellent location, making it convenient for sightseeing and shopping. However, many reviews highlighted significant cleanliness issues, such as dirty rooms, unpleasant odors, and damp or stained linens. Service was often described as unhelpful or inattentive, with some staff members being unfriendly or neglectful. Several guests found the rooms much smaller than expected, and the facilities did not match the advertised photos. Despite these drawbacks, a few guests appreciated the breakfast and found the price reasonable for the location.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast6.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
Cleanliness1 out of 10
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Location

54 Ngo Huyen Street, Old Quarter, Hanoi

What's nearby

  • St. Joseph Cathedral117 m
  • National Library of Vietnam0.4 km
  • Hoan Kiem Lake0.5 km
  • Hoa Lo Prison Museum0.5 km
  • Hanoi City Centre0.5 km
  • Vietnam Military History Museum0.9 km
  • Dong Xuan Market1.1 km
  • Hanoi Citadel1.1 km
  • Hanoi Opera House1.2 km
  • National Museum of Vietnamese History1.3 km
  • Temple of Literature1.3 km
  • National Museum of Fine Arts1.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Gem Premier Hotel & Spa

  • Where is Gem Premier Hotel & Spa located?

    Gem Premier Hotel & Spa is located at 54 Ngo Huyen Street, Old Quarter in Hoan Kiem, 3.5 km from the centre of Hanoi. St. Joseph Cathedral is the closest landmark to Gem Premier Hotel & Spa.

  • When is check-in time and check-out time at Gem Premier Hotel & Spa?

    Check-in time is 14:00 and check-out time is 12:00 at Gem Premier Hotel & Spa.

  • How far is Gem Premier Hotel & Spa from the airport?

    Gem Premier Hotel & Spa is 21.7 km from Hanoi Noibai. Gem Premier Hotel & Spa is 94 km from Haiphong Catbi.

  • How does KAYAK find such great Gem Premier Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Gem Premier Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Gem Premier Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Gem Premier Hotel & Spa.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

3.9
3.5 km
Hanoi Noibai
21.7 km

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