Prices are in New Zealand Dollars.

Hotel Rakuun

Motohakone 103, Hakone 250-0522, Japan
+81 460 836 244

Cheapest
rate per night

7.1

Good
based on 517 reviews
Hotel Rakuun - Hakone, Japan
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Provider Nightly total
KAYAK $275
Agoda.com $275
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Good to know

Distance to city centre 2.3 km
Location rating 5.6
Nearest airport Tokyo All airports
Distance to airport 84.0 km

Rooms

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Reviews

Traveller rating

22
25
12
3
0

Time of year

Traveller type

Show reviews that mention

+
breakfast buffet in 18 reviews
bus station in 32 reviews
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japanese style in 2 reviews
lake ashi in 18 reviews
manage my luggage in 3 reviews
need a car in 5 reviews
nice view in 22 reviews
pay an extra tax in 6 reviews
room is clean in 4 reviews
staff friendly location in 13 reviews
staff were friendly in 48 reviews
stay at this hotel in 21 reviews
stores restaurants in 14 reviews
tourist places in 3 reviews
  • Excellent
    Jul 2019
    10.0

    Hotel rakuun was great. In particular the staff were always polite, considerate and accommodating our needs. We stayed at this hotel after our mt. Fuji climb. We arrived at approximately 11:30, completely exhausted running on minimal sleep. The staff was very understanding and fast-tracked cleaning our room so we could check in early and relax. Meanwhile the cleaning, they gave us towels so we could shower and enjoy the gorgeous natural spring onsen. A microwave was available to us at reception, which we used to heat up our lunches. The hiking gear we used was hired and we were required to send it back to the rental company via post. The staff took care of it for us, so we simply gave them the package and had no trouble at all. We had forgotten to request dinner, yet once again, the staff went beyond their requirements to ensure we could partake in the dinner buffet. After checking out in the morning, the staff allowed us to enjoy one last onsen. We thoroughly enjoyed staying at hotel rakuun and recommend this for anyone who wants excellent customer service.

  • Excellent
    Jul 2019
    10.0

    Excellent customer service. They received our hiking gear and some concert tickets that we ordered and help them until the date we arrived. Then they kept our luggage while we climbed mt Fuji overnight. Very pleased with this hotel (and the onsen there too!)

  • Good
    Jul 2019
    7.5

    a very relaxing place for a nature lover . front desk closes at 9:30pm but they've waited for us until past midnight as our flight was delayed. thumbs up for their staff :) over all our stay was excellent .. thanks to Ra Kuun staff & management

  • Excellent
    Jun 2019
    8.3

    Excellent hospitality....

  • Good
    Apr 2019
    7.5

    Japanese style room, clean and tidy Breakfast included, friendly staff, spoke english which is always helpful. on a good regular bus route.

    Overpriced for what’s on offer. A little far from the township if you’re walking but ok. (20 minutes)

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About

Overview

With a stay at HOTEL RaKuun in Hakone, you'll be within a 5-minute drive of Lake Ashi and Hakone Shrine. Featured amenities include luggage storage and an elevator (lift). Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.1 Good

based on 517 reviews

8.3

Breakfast

7.8

Service

3.2

Amenities

3.1

Cleanliness

Check in

15:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Internet
Air-conditioned
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Lift
Massage
Hairdryer
Pets not allowed
Free long-term parking
Laundry service
Meeting/Banquet facilities
Restaurant

Photos

Hotel Rakuun - Hakone - Building All photos (57)
Hotel Rakuun - Hakone - Bathroom Bathroom (2)
Hotel Rakuun - Hakone - Bedroom Bedroom (10)
Hotel Rakuun - Hakone - Buffet Buffet (1)
Hotel Rakuun - Hakone - Building Building (2)

Location

Most popular landmarks

  • Hakone Shrine 1.2 km
  • Lake Ashi 3.3 km
  • Ōwakudani 4.2 km
  • Hakone Open-Air Museum 4.3 km
  • Miyanoshita Railway Station 4.4 km
  • Pola Museum of Art 5.6 km

Getting Around

Izu Ōshima 55.7 km
Tokyo Haneda 77.5 km

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