Good to know
|Distance to city centre||8.8 km|
|Nearest airport||Tokyo Haneda|
|Distance to airport||76.3 km|
|"The garden and landscape are simply awesome."||(in 5 reviews)|
|"Great onsen and comfortable room."||(in 12 reviews)|
|"Friendly and accommodating staff."||(in 18 reviews)|
|"The service at breakfast was poor and slow."||(in 15 reviews)|
|"Service not a high point"||(in 4 reviews)|
|"Only had one restaurant and very expensive."||(in 2 reviews)|
Time of year
Show reviews that mention
|accommodating staff||in 36 reviews|
|breakfast very limited in choice||in 36 reviews|
|bus stop||in 14 reviews|
|friendly and accommodating||in 4 reviews|
|glass of orange juice||in 6 reviews|
|good service||in 18 reviews|
|hakone||in 8 reviews|
|hot spring||in 9 reviews|
|landscape||in 5 reviews|
|mountain views||in 6 reviews|
|nice rooms||in 30 reviews|
|nice spa||in 8 reviews|
|restaurant in the hotel||in 10 reviews|
Staff were outstanding and service was excellent. Meals are very expensive but the standard is very high - think of meal time as a theatrical performance and not just a time to eat. If you do that and allow the time you will love it.
A high-end resort, this hotel was very nice. We only stayed one night in a room that had a private onsen, and the room was the biggest we’ve had during our trip to Japan. It felt very much like a suite. The facilities in the room are excellent. The hotel has a French-cuisine restaurant. While pricey, the food was excellent, with great service. Breakfast is either Western of Japanese style. Instead of the usual buffet you choose which style and the staff brings you the chosen type of breakfast at your table. While the amount of food included in the breakfast isn’t immense, it’s enough to start the day strong. All this does come with a cost though, so if you are planning to just crash somewhere late at night and move on in the morning, this might not be the best option. But if you’re not tight on your budget and you can take the time to enjoy the room and its facilities, this is definitely a place to recommend for a relaxing stay and to spoil yourself while visiting Hakone.
Loved every little thing about this hotel. Especially food. I didn't really care for Japanese traditional food, gaiseki, so I was little worried about food, but here, it was unnecessary. They had French style Japanese dinner, and for breakfast, there were three choices, American, Japanese, French, so I could choose whatever I want for breakfast when I checked in (you can choose different style for each day). Service was great, room was spacious. Museums were pretty close to the hotel. I really enjoyed staying here.
It took me a little while when I was trying to check out. The line was not made, so the other lady next to me cut in line, but the staff didn't really restrict her, which made me wait more time and in result, I missed the bus. I don't try to blame the hotel about it, but just wish they organized people better next time if there are more people waiting.
Free carpark. Room is spacious. Has a big sprawling garden. Never get to tty the lounge whoch overlooks the garden but would imagine it would be nice to hv a cuppa rt there in the morning.
Its qt an old property. The kettle looked " overused". no self- laudry service.
I have enjoyed every second during my stayed in the hotel,.
I like the hot spring bath, they have designed the baths indoor and outdoor. The hotel is very clean and staff are nice
With a stay at Hakone Highland Hotel in Hakone, you'll be within a 10-minute drive of Hakone Open Air Museum and Hakone Kowakien Yunessun. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
based on 1,131 reviews
Things to know
- Great menu
- Friendly atmosphere
- Nice building
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Hakone Highland Hotel
Most popular landmarks
- Venetian Glass Museum 267 m
- Sengokuhara 0.5 km
- Pola Museum of Art 1.3 km
- Ōwakudani 2.8 km
- Hakone Open-Air Museum 4.1 km
- Miyanoshita Railway Station 5.2 km
|Izu Ōshima||62.4 km|
|Tokyo Haneda||76.3 km|