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|"All staff are friendly and helpful"||(in 37 reviews)|
|"variety of food for breakfast"||(in 6 reviews)|
|"very comfort and good view."||(in 11 reviews)|
|"House keeping was extremely bad."||(in 7 reviews)|
|"Air conditioning very bad"||(in 8 reviews)|
|"the extra bed very bad"||(in 9 reviews)|
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It's cleanliness just unexpectedly amazed me, good staff's service attitudes. As a traveler I would like to say it's really a considerably good choice on my list.
Carpark system is slightly lousy and irritating though. As in there's a need to get a new ticket and chopped for every entry.
The overall staff are well trained and friendly, F&B food is nice and tasty, the only laging are rooms need spring cleaning from time to time.
Additioal signage to be placed from car park staircase turning into hotel lobby road level, ( with glass fix panel). and paint the entire passage way.Please provide news paper without guest request.
It was next door to a small mall and 2 24hr convenience store, it was a short walking distance to the new Gurney Plaza mall.
Hotel is pretty run down - we experienced a faulty in room safe, aircon that does not work and a clogged basin during our 3 night stay.
The room was nice and comfort. Very relaxing after a long day. staff need to improve more.
The maintenance was never up to my room to fix on air-cond and nobody follow up regarding this matter.
Berjaya Penang Hotel (formerly known as Georgetown City Hotel), is a four-star hotel with great access to plenty of dining and entertainment options in the heart of Penang.
based on 1,208 reviews
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Most popular landmarks
- Gurney Plaza 0.5 km
- Wat Chaiyamangalaram 0.8 km
- Dhammikarama Burmese Buddhist Temple 0.9 km
- Penang Botanic Gardens 1.9 km
- Cheong Fatt Tze Mansion 3.4 km
- Muzium Negeri Pulau Pinang 3.8 km