I think the staff of a business really makes or breaks it. in this case the reception staff were amazing! they checked us in quickly. provided us with a baby cot when we had forgotten to ask for one. gave us directions to the lake and fountain. even gave us free passes to use the public transport. very nice room and the bathrobes were a touch of class
food service is a little bit limited, as you can only order domino's pizza (which are a little bit expensive. CHF 35)
Was a solo traveler. Arrived via a bus from the airport (FREE!!). Bus stop is 2 blocks away from the hotel. It's more a residential neighborhood. A great value for the money. It was clean - hardwood floors throughout. Had the best hair dryer ever! Access to the city center was convenient - a few Tram stops away with the Tram stop being about 2 blocks away from the hotel. Staff was very friendly and accommodating. McDonald's, a bakery, and a convenient store is about 2 to 3 blocks away, so you have access to quick bites.
Breakfast buffet/full breakfast is expensive (or normal by Geneva standards - I believe approx. 30 CHF). It's not exactly "city center" - you have to take a Tram or the bus to get to the city center; definitely not within walking distance (you can get there about 30 min walking). The beds are hard, but clean linens.
Several staff members went above and beyond to make my stay great!
Large balcony & over sized room, breakfast included in price
No mention when booking of the lack of air conditioning & the fact that the top floor rooms required walking up a flight of stairs.
This is a good basic hotel. It is near the CIGC conference center (a 10 minute or so walk) and bus to the airport (#5) as well as to the old town center (#8). Breakfast is extra ((15 Swiss francs) and I didn't use this option. There was a hot water kettle in the room with instant coffee and tea which worked fine for me. There are cafes nearby and a few modest restaurants, plus a supermarket.
I was given a bus pass good for my stay when I checked in.
Staff was friendly and helpful.
Electric adapters are available from the front desk.
The room was quiet and comfortable.
Geneva was having a heat wave when I was there and it was uncomfortably warm in the room. A fan was supplied. Only one window could be opened and that only a few inches so it didn't cool off much at night when when the temperature cooled down.