I requested something, but their attitude if responding was very bad making me embarrassed.
4 stars
Hilton Frankfurt City Centre
Hochstrasse 4, 60313 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 133 800Photos of Hilton Frankfurt City Centre
Overview
Situated in Frankfurt am Main, Hilton Frankfurt City Centre offers elegant accommodation and features city views. It is steps from Frankfurt Stock Exchange, restaurants and nightlife options.
Guests staying at Hilton Frankfurt City Centre can enjoy taking a dip in the heated pool, working out in the fitness centre or unwinding with a drink at the on site bar. Relaxation options include a sauna, a Jacuzzi and a Turkish steam bath. A tour desk is in-house and Hauptwache Station is minutes away on foot, making it easy for guests to explore the local area and its attractions.
Rooms at the hotel provide a flat-screen TV with Foxtel channels and free in-house movies. They are all soundproofed and include bottled water, a mini bar and slippers.
In-house dining options include Pacific Colors, which provides an ideal place to enjoy a meal. Room service is also available around the clock.
The hotel is ideally located for sightseeing in the city, with Hauptwache, Deutsche Bank and Zeil just a short walk away. Romer and European Central Bank are a short walk away.
Latest deals for Hilton Frankfurt City Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Frankfurt City Centre
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Lockers
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi (surcharge)
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
- Steam room
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Public bath
- Bathrobe
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Things to do
- Bicycle hire
- Cycling
- Cooking classes
- Beauty salon
- Table tennis
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Fitness
- Aerobics
- Fitness centre
- Squash
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Reviews of Hilton Frankfurt City Centre
8.5
Very good
2592 verified ratings
Wonderful
1290
Very good
480
Good
334
Okay
180
Fair
140
Mediocre
80
Poor
92
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is conveniently situated near the city center and key attractions. The cleanliness and quality of service were also noted positively, with several guests expressing satisfaction with their room conditions. However, there were significant complaints regarding service inadequacies, particularly around check-in and housekeeping. The noise level, especially during weekends due to nearby nightlife and renovations, was a common drawback. Guests were also disappointed with the limited amenities, such as expensive gym access and issues with the pool areas.AI-generated from customer reviews
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Score by provider
8.5 out of 10
79 reviews
8.4 out of 10
1 review
7.2 out of 10
2 reviews
All reviews
Cons (-) Male front desk staff.
Location
Hochstrasse 4, 60313 Frankfurt am Main, Hesse
What's nearby
- Eschenheimer Tower170 m
- Zeil330 m
- Hauptwache368 m
- Alte Oper0.4 km
- Main Tower0.6 km
- Goethe Haus0.6 km
- St Paul's Church0.6 km
- Konstablerwache0.7 km
- Museum für Moderne Kunst Frankfurt0.7 km
- Römer0.8 km
- Römerberg0.8 km
- Alte Nikolaikirche0.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Frankfurt City Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hilton Frankfurt City Centre
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Frankfurt am MainGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | Frankfurt am Main |
Distance to airport | 12.1 km |