Good to know
|Distance to city centre||0.6 km|
|Nearest airport||Frankfurt am Main|
|Distance to airport||12.1 km|
|"Super comfortable beds and amazing rooms!"||(in 94 reviews)|
|"Excellent breakfast Friendly staff Excellent location."||(in 222 reviews)|
|"Excellent breakfast Friendly staff Excellent location."||(in 178 reviews)|
Time of year
Show reviews that mention
|best location||in 315 reviews|
|bit overpriced||in 22 reviews|
|centre of frankfurt||in 6 reviews|
|excellent service||in 84 reviews|
|friendly staff||in 253 reviews|
|good breakfast||in 114 reviews|
|great hotel||in 155 reviews|
|location and room||in 172 reviews|
|mini bar||in 25 reviews|
|near shopping area||in 33 reviews|
|room service||in 90 reviews|
|view from the room||in 41 reviews|
|visit to frankfurt||in 46 reviews|
I liked the day I left and went home. I like knowing there are so many, far better hotels in Frankfurt that I will never ever have to come back to this one again. I liked knowing that I am not the kind of travel professional that would ever tell someone "google me, I can assure you I have very high ratings" in response to a guest complaint/issue. I liked the inner laugh I had as I heard that come out of the manager's mouth when I declined his belated offer of free breakfast as I was walking out the door to meet my waiting driver. (good timing though, lots of guests appreciate being offered a compensatory breakfast as they depart.)
I did not like the slow, poor and inattentive service in this hotel overall (especially for a Junior Suite guest) or the embarrassing treatment by the incredibly rude woman working evenings at reception. Hint to fellow travellers: when reception says, "Call at any time if you need anything" they do not actually mean this. The people at housekeeping or room service that you will ultimately be asked to call (on your own when the tablet in your room fails to work) will be even less enthusiastic about this phrase. I also did not like the hour+ wait for a cold, inedible meal at midnight: I should have known when it took 4 calls and 20 minutes that it would not end well. The 26€ burger and fries were inedible as the bun was clearly meant for a life in an ice rink and the burger was halfway to being one. I am not sure what the black charred things on the stick actually were, but the gelatinous goop that smelled like peanuts suggested they were meant to be satay. This was so bad as to be embarrassing. When I asked the waiter delivering the food if it was a joke he just left. One thing I definitely did not like was finding the tray of uneaten food (which had been put out for pick-up the night before) still sitting in front of my door at 11:45am the next day. Ultimately they got the tray, but no one made up the room or replaced the mini bar. When I came back to work at 2pm it will still undone. I did not like that. Be aware that the SkyView Suite actually has a ridiculous TV between the bed and the sky view which doesn't appear in any of the hotel photos. So it's not so much a Sky View Suite as a Sky Behind a Monster TV Suite.
We arrived early in the morning and the staff gave us coffee and made sure we had a room to go to promptly. The location of this property couldn't have been better.
The view from the room. 19th floor Excellent!!!! The bed, the bathroom and amenities 10 points.
The sink drain was clogged. The lovely wooden floor of the room was scratched.
Very nice room, good service form staff
The prices at the restaurant were excessive. Acqua Panna €13.
personnel , breakfast
parking is a little bit expensive (32 euros per night)
With a stay at Jumeirah Frankfurt, you'll be centrally located in Frankfurt, steps from Zeil Shopping District and 2 minutes by foot from Stock Exchange. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Frankfurt? This hotel has facilities measuring 3918 square feet (364 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 4,364 reviews
Things to know
- Friendly service
- Professional service
- Great view
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Jumeirah Frankfurt
Where is Jumeirah Frankfurt located?
Jumeirah Frankfurt is located at Thurn-und-Taxis-Platz 2 in Innenstadt, 0.6 km from the centre of Frankfurt am Main. Zeil is the closest landmark to Jumeirah Frankfurt.
When is check-in time and check-out time at Jumeirah Frankfurt?
Check-in time is 15:00 and check-out time is 12:00 at Jumeirah Frankfurt.
Does Jumeirah Frankfurt offer free Wi-Fi?
Yes, Jumeirah Frankfurt offers free Wi-Fi.
Does Jumeirah Frankfurt offer free parking?
No, Jumeirah Frankfurt does not offer free parking.
Does Jumeirah Frankfurt offer free airport shuttle service?
No, Jumeirah Frankfurt does not offer free airport shuttle service.
How far is Jumeirah Frankfurt from the airport?
Jumeirah Frankfurt is 12.1 km from Frankfurt am Main. Jumeirah Frankfurt is 72.4 km from Mannheim City.
Can you bring pets to Jumeirah Frankfurt?
Yes, Jumeirah Frankfurt is a pet-friendly hotel.
Does Jumeirah Frankfurt have a pool?
Yes, Jumeirah Frankfurt has a pool on-site.
Most popular landmarks
- Zeil 144 m
- Eschenheimer Tower 203 m
- Hauptwache 215 m
- St Paul's Church 0.4 km
- Goethe Haus 0.5 km
- Museum für Moderne Kunst Frankfurt 0.5 km
|Frankfurt am Main||12.1 km|
|Mannheim City||72.4 km|
|Frankfurt am Main Frankfurt(m)hauptwache||159 m|
|Frankfurt am Main Frankfurt(m)konstablerwache||0.5 km|