Residenza Castelli

The location was central. This is good because we wanted to spend as little time as possible in the disgusting rooms so were able to walk around easily.

The photos DO NOT REFLECT THE ROOMS. The address when googling "Residenza Castelli" is not even the address of the rooms, the hosts meet you there and WALK WITH YOU TO ANOTHER BUILDING ELSEWHERE, which is closer to a hostel than hotel. The shower head holder and shower tray had been snapped off LONG before we arrived and have not been repaired for a number of months based on the rust on the brackets. This results in having to hold the shower head with one hand whilst having a shower and washing yourself with the other hand. Additionally, the water in the shower does not heat up unless it has been left running for 10-15 minutes. Further to this, the shower was covered in mould and grime and looked like it had not been cleaned in months. Needless to say, this was inconvenient and completely unacceptable. The walls were COMPLETELY covered in mould in the bathroom and the room itself, as was the fridge - which did not work at all! The power points were too small to fit a single adapter, and the rooms had a horrible smell all day, every day. Both handles to open each window had been SNAPPED OFF in the past and not repaired, meaning we were unable to open the windows at all to get rid of the horrible smell. Every door handle or shelf were loose and I was worried I would snap them off at even the slightest touch, leaving me scared to open the door to the bathroom or to leave the room as, if they broke, the owner would leave me to pay for them even though they are ALREADY nearly broken. The neighbours above and to the side, as well as people on the street can CLEARLY be heard from the apartment, meaning it is impossible to sleep quietly without earplugs. The photos of the apartment indicated that some soap or body wash would be provided however there was not a single bar or bottle of soap in the shower, or on the bathroom sink, and definitely no shampoo or conditioner.