Residenza Castelli

Great restaurant downstairs! Nothing to do with accommodation.

Most of it !

Location

Decor , very tired

A room that required my partner to climb over me to get out of bed, filthy walls, cold water, broken fittings throughout and owner not answering calls plus staff only spoke Spanish!

The location

It is nothing as shown on pictures, there is not light in the room and toilet, is very dark and the there is not shower head The bed was very uncomfortable

Simone was lovely and very helpful providing cutlery a plug for the sink and a bulb despite my lack of correct Italian!! Near to all places of interest. Florence is a beautiful city well worth visiting

We met at residenza castelli but we're moved over the road to a different place called four rooms no idea this would hapoen? Booked residenza over a highly recommended B&B because of reviews about it being in a quiet courtyard but our rooms were on a main street had no double glazing and were so noisy,even a local had to shout out at revellers in the street during the night to be quiet.Encouraged to use communal kitchen area with toaster kettle coffee make and microwave but no cutlery and not enough pots we had to share a bowl and teaspoon to eat cereal. No welcome pack not even a tourist map supplied. Hairdryer kettle and mini fridge in room very helpful. Toiletries supplied but shower tiny and mould on tiles and walls probably due to lack of ventilation. Had to ask for a bulb for our room as it was very dark unless you wanted window wide open with the blind up looking into opposite shop!!