Prices are in New Zealand Dollars.

Hotel Santa Maria Novella

Piazza Santa Maria Novella 1, 50123 Florence, Tuscany, Italy
+39 055 271 840

Cheapest
rate per night

9.2

Excellent
based on 901 reviews
Hotel Santa Maria Novella - Florence, Tuscany, Italy
Mon 8/3
-
Tue 9/3
Compare vs KAYAK |

Provider Nightly total
eDreams $197
Booking.com $299
Hotels.com $493
eDreams
Booking.com
Hotels.com

Good to know

Value for money

8.6

Distance to city centre

0.5 km

Location rating

9.8

Nearest airport

Florence Peretola

Distance to airport

5.4 km

Rooms

Mon 8/3
Tue 9/3

Double rooms

$493+

Bed type
Provider
Total stay + taxes & fees
Unknown
$493

Superior rooms

$299+

Bed type
Provider
Total stay + taxes & fees
Unknown
$299

Reviews

Pros

Cons

Traveller rating

289
35
6
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Jun 2016
    4.0

    Room wasn't ready at 6pm. AC not working.

    We arrived at 6pm. After returning from dinner, we closed the windows and tried putting on the AC which didn't work. The hotel claimed I had a window open which caused the AC to turn off. Even after the hotel checked the windows, the AC still didn't work. I wanted another room but the hotel said they were fully booked. The AC wasn't repaired until 11pm. When I checked out, I complained that the room wasn't ready for me. The hotel responded the AC was working when we arrived which wasn't true.

  • Excellent
    Oct 2015
    10.0

    An Incredible Hotel

    Fabulous room right on the square. Beautiful bathroom. Breakfast was extremely good with many options. The staff was very friendly and helpful with questions. Wonderful time and we will return soon.

    Nothing

  • Good
    Nov 2010
    8.0

    the breakfast

    slow elevator

  • Good
    Nov 2010
    7.7

    Hotel provided a complimentary upgrade to a Junior Suite with a great view and a very large 5-star bath room. Breakfast was great and great location near train station.

    Two elevators to get to the room.

  • Good
    Nov 2010
    7.3

    The staff were very friendly and the breakfast was a nice touch.

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About

Overview

Located in a stellar location in Florence, Hotel Santa Maria Novella is a 4-star property that makes it easy for guests to reach many interesting sites and destinations. The property features a classical style throughout and is evidenced in all 71 rooms on the property. The hotel is family-friendly, and both English and Italian are spoken on the property.

Guests at this property can choose from a wide range of rooms including single rooms, deluxe rooms, superior rooms of various sizes, family rooms and suites. The rooms all feature individual décor, as well as free WiFi and wired Internet, flat-screen TVs with satellite channels, premium bedding, turndown service, a minibar, phone, and free bottled water.

Guests of the hotel are offered a complimentary buffet breakfast from 7AM to 10:30 AM each morning. Some of the other hotel amenities include fitness facilities, conference space, a lounge, rooftop terrace, and a face. It also offers a 24hr front desk. Services for dry cleaning and laundry are available, too.

Guests who stay at the property will be just a few steps from Santa Maria Novella Basilica and Museum. They will also be close to Florence Baptistery and the Cathedral of Saint Mary of the Flower. Pitti Palace and Ponte Vecchio are nearby, as well. Guests will find plenty of places where they can dine in the area. A few examples include Ciro and Sons, Buca Lapi, La Menagere, and Trattoria Mario.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 901 reviews

9.5

Cleanliness

9.2

Comfort

7.0

Facilities

9.8

Location

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Babysitting or child care
Electric kettle
Car hire
Wake-up service
Wi-Fi available in all areas
Daily housekeeping
Extra-long beds (> 2 metres)
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Room service
Smoke alarms
Heating
Contactless check-in/check-out
Tour desk
Bicycle hire
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Health club
Property is cleaned by professional cleaning companies
Interconnected room(s) available
No smoking
Cooking classes
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check-out
Hairdryer
Fitness centre
Lockers
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Public bath
Delivered food is securely covered
Food can be delivered to guest accommodation
Complimentary breakfast
Free Internet
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Coffee shop
Bathrobe
Private bathroom
24-hour front desk
Storage available
Private parking
Shuttle service (additional charge)
Conference rooms
Wedding services
Free Wi-Fi
Radio
Ticket service
Terrace/Patio
Disabled access
Safety deposit box
Rooftop
Seating area
Lift
Massage
Shared lounge/TV area
Slippers
First-aid kit
Snack bar
Soundproof rooms
Bathtub
Soundproofing
Bidet
Breakfast in the room
Tea/coffee maker
Telephone
Toilet
Thermometers for guests provided by property
Safe
Sauna
City view
Valet parking
Desk
VIP room facilities

FAQs when booking at Hotel Santa Maria Novella

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Does Hotel Santa Maria Novella offer free airport shuttle service?

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Does Hotel Santa Maria Novella have a pool?

Photos

Hotel Santa Maria Novella - Florence - Building
All photos (19)
Hotel Santa Maria Novella - Florence - Building
Building (1)
Hotel Santa Maria Novella - Florence - Bedroom
Bedroom (5)
Hotel Santa Maria Novella - Florence - Lobby
Lobby (1)
Hotel Santa Maria Novella - Florence - Balcony
Balcony (3)

Location

Most popular landmarks

  • Piazza Santa Maria Novella 30 m
  • Basilica di San Lorenzo 390 m
  • Battistero di San Giovanni 0.5 km
  • Mercato Centrale 0.5 km
  • Campanile di Giotto 0.5 km
  • Cattedrale di Santa Maria del Fiore 0.5 km

Florence travel guide

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Hotels Europe Italy Tuscany Florence Hotel Santa Maria Novella