|"Breakfast buffet fantastic and elegant."||(in 90 reviews)|
|"Everything about this hotel is amazing."||(in 62 reviews)|
|"Very kind, friendly and helpful staff."||(in 17 reviews)|
|"Rooms were very small, but priced accordingly."||(in 28 reviews)|
Room wasn't ready at 6pm. AC not working.
We arrived at 6pm. After returning from dinner, we closed the windows and tried putting on the AC which didn't work. The hotel claimed I had a window open which caused the AC to turn off. Even after the hotel checked the windows, the AC still didn't work. I wanted another room but the hotel said they were fully booked. The AC wasn't repaired until 11pm. When I checked out, I complained that the room wasn't ready for me. The hotel responded the AC was working when we arrived which wasn't true.
An Incredible Hotel
Fabulous room right on the square. Beautiful bathroom. Breakfast was extremely good with many options. The staff was very friendly and helpful with questions. Wonderful time and we will return soon.
Hotel provided a complimentary upgrade to a Junior Suite with a great view and a very large 5-star bath room. Breakfast was great and great location near train station.
Two elevators to get to the room.
The staff were very friendly and the breakfast was a nice touch.
Please write at least 15 words
Rooms are beautiful! We had two adjoining rooms and both were fabulous. Staff were very nice and spoke English. One of the best rooms for the money. The breakfast is excellent with a large selection and plenty to eat. You will not go hungry! Very convenient - within walking distance of popular attractions. A 5-minute walk from the train station.
location, beautiful rooms
Great location for short stay in Florence in a 700 Hundred-year old building completely redesigned in a 18th-19th Century Franco-Italian decor with spacious rooms. Great service by staff for booking tours and museums Exceptionally breakfast service.
Hotel did not respond to five emails prior to trip regarding our request for tour information and late arrival ... and we probably had the worst room (on top floor facing a construction site) for that reason but still loved our stay at this hotel.
the bathtub was amazing - beds comfortable. Decor in the room was very nice. Location convenient to train station. Breakfast buffet was very nice and beautifully presented. Hotel was clean., but unfortunately , renovations were going on on our floor - next to our room. Poor choice of placement.
View was lousy as renovation is happening to the square outside. Renovations in the hotel were a little noisy - but couldn't be helped. Unfortunately, plumbers needed to recheck their work, as the gorgeous bathtub wouldn't drain after the bath. (not connected by chain)
The room was very spacious, the ceiling was very high. Window was looking at Santa Maria Church, nice view if the church was not under restoration. Very near to the train station, and main attractions.
The main entrance is a bit too small, you can easily missed it.
Good old fashioned service and a high standard in all ways.
Located in a stellar location in Florence, Hotel Santa Maria Novella is a 4-star property that makes it easy for guests to reach many interesting sites and destinations. The property features a classical style throughout and is evidenced in all 71 rooms on the property. The hotel is family-friendly, and both English and Italian are spoken on the property.
Guests at this property can choose from a wide range of rooms including single rooms, deluxe rooms, superior rooms of various sizes, family rooms and suites. The rooms all feature individual décor, as well as free WiFi and wired Internet, flat-screen TVs with satellite channels, premium bedding, turndown service, a minibar, phone, and free bottled water.
Guests of the hotel are offered a complimentary buffet breakfast from 7AM to 10:30 AM each morning. Some of the other hotel amenities include fitness facilities, conference space, a lounge, rooftop terrace, and a face. It also offers a 24hr front desk. Services for dry cleaning and laundry are available, too.
Guests who stay at the property will be just a few steps from Santa Maria Novella Basilica and Museum. They will also be close to Florence Baptistery and the Cathedral of Saint Mary of the Flower. Pitti Palace and Ponte Vecchio are nearby, as well. Guests will find plenty of places where they can dine in the area. A few examples include Ciro and Sons, Buca Lapi, La Menagere, and Trattoria Mario.
based on 901 reviews
Policies vary by room type and provider.
Hotel Santa Maria Novella is located at Piazza Santa Maria Novella 1 in Centro Storico, 0.5 km from the centre of Florence. Piazza Santa Maria Novella is the closest landmark to Hotel Santa Maria Novella.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Santa Maria Novella.
Yes, Hotel Santa Maria Novella offers free Wi-Fi.
No, Hotel Santa Maria Novella does not offer free parking.
No, Hotel Santa Maria Novella does not offer free airport shuttle service.
Hotel Santa Maria Novella is 5.4 km from Florence Peretola. Hotel Santa Maria Novella is 61.8 km from San Dalmazio San Domino Island.
No, pets are not allowed at Hotel Santa Maria Novella.
No, Hotel Santa Maria Novella does not have a pool on-site.