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Distance to city centre
Distance to airport
|"Friendly staff, excellent location."||(in 77 reviews)|
|"Hospitable staff, close to train station."||(in 31 reviews)|
|"Great location, friendly staff, clean facilities"||(in 106 reviews)|
|"The bed was very uncomfortable"||(in 17 reviews)|
|"And there were bed bugs"||(in 18 reviews)|
|"No air con, just a ceiling fan"||(in 5 reviews)|
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Large room, very convenient location for a solo traveller, really nice and helpful staff
1 mins walk from Duomo 5 mins from Main train station Santa Maria 2 mins from Santa Maria Church 2 mins away from shopping and restaurants Great staff. Amazing location. Clean rooms.
Easy property to get to. Staff were lovely Close to all the attractions. Most were within a 15 minute walk.
Decent location. Not far from the center.
We were at first welcomed with a strong smell of sewage within our room- we had asked the second night for another room albeit the request was a bit late on our end, and the employee insisted all rooms were the same anyway, which would imply so is the consistent smell. On top of that, the room conditions were deplorable. There was a thick smell of mold coming in from the wardrobe with extra blankets- Both nights our noses were extremely stuffy and we struggled to sleep with the smell. The manager was very rude, and had the audacity to declare that we can't expect much from a 1 star hotel. I think it's extremely fair to expect not such a health hazard such as mold 5 metres from the bed, regardless of the level that the hotel is in. It is absurd to insist the room is clean if there is a serious strong presence of mold. Vents in the shower were also dusty- in spite of daily room service. The manager didn't even speak English properly and she was extremely rude when we voiced our complaints, insisting that the bed was clean, as if that justifies the dirtiness of the rest of the room! When we showed her the blatantly moldy wardrobe, all she said was we had a good reason to be upset about it and didn't offer any compensation. The man of the reception, in spite of trying to be understanding, didn't seem to care much as he seemed to consistently repeat that there was nothing he could do about it, and tried to redirect the conversation by stating the amount of negative reviews he receives every month being around 3. The reason they make you pay in advance is because they know that no visitor would be sane enough to stay for more than one night , if not for an hour, as the sleeping conditions are anything but acceptable. If we hadn't paid in advance, we would have packed our luggage straight away upon arrival to find another hostel or hotel with better conditions. Health inspection should check up on the hostel immediately.
With a stay at Hotel Ferretti, you'll be centrally located in Florence, just a 4-minute walk from Basilica of Santa Maria Novella and 6 minutes by foot from Cattedrale di Santa Maria del Fiore. Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.
based on 1,935 reviews
Things to know
- Train station is close
Policies vary by room type and provider.
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Reviews about Hotel Ferretti
Most popular landmarks
- Piazza Santa Maria Novella 88 m
- Basilica di San Lorenzo 342 m
- Battistero di San Giovanni 374 m
- Campanile di Giotto 0.4 km
- Mercato Centrale 0.4 km
- Cattedrale di Santa Maria del Fiore 0.4 km
|Florence Peretola||5.5 km|
|San Dalmazio San Domino Island||61.8 km|
|Florence-Santa Maria Novella||0.4 km|