Okay

Jul 2017

4.5

Road noise

The staff was great but the hotel's proximity makes road noise impossible to avoid. Even with ear plugs and a pillow over my head I was woken constantly throughout the night.

Noise

Okay

Mar 2017

5.7

Everything was ok except for we didn't have a fridge in our room and we had our baby with us and needed to keep the babys milk cold. We ended up buying a little foam ice chest. My girlfriend liked the juccuzi but the temp was a bit cold in the pool room but overall our stay was nice though.

Okay

Aug 2016

4.8

Breakfast

Smell of wet carpet

Okay

Sep 2015

4.2

Uncomfortable

My wife and I had a terrible night sleep. All of the pillows in our room were flat.

Poor

Mar 2015

2.0

Hotel Cancelled my reservation

Didn't end up staying at the hotel.

I made this reservation after traveling 16 hours one day. My sister reserved the room at $65 over what the Kayak advertised price was (she called the hotel before I could tell her the price). I told her to call back because it was only $124 on Kayak. While on a three way call with the front desk, the guy told us to book through kayak to get the good price, and he'll cancel the current reservation. So I did. Then, 30 minutes later I got a call from booking.com (who I booked through on kayak) and they said the Hampton Inn called them and cancelled my reservation due to overbooking. This was 30 minutes after the front desk guy told me to book it online. Obviously, something was a bit shady about that. On a positive note for Hilton, booking.com directed me to the doubletree hotel in flagstaff which was awesome. Very clean, very accommodating. Needless to say, I'm a bit concerned about the integrity of the Hampton Inn in Flagstaff.