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Commercial |
Pick-up truck |
8.1
Excellent
32 reviewsCleanliness
7.7
Comfort
8.2
Pick-up/Drop-off
8.5
Value for money
7.5
2 locations in Flagstaff
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Reviews
6.0 Good
May 2021
Pros:
Easy drop off. Great gas mileage.Cons:
Car was filthy at pickup. “Maintenance required” indicator light every time car was started. Flat tire I had to resolve on my own. Paid for Premium (“Maxima or similar) and was assigned mid-sized Rav4.8.0 Excellent
Apr 2021
Pros:
At drop off point a mile from airport we were going to have to get a ride to the airport. The agent told us we could drop the car at the airport and save us from getting a ride. He was very friendly and helpful.Cons:
A larger car10.0 Excellent
Dec 2020
Pros:
They offered a very nice upgrade, at no extra charge.9.6 Excellent
Sep 2020
Pros:
Long line to pick up, but super quick and easy once I got to the service counter. Very friendly staff. Super easy drop box for keys.9.6 Excellent
Sep 2020
Pros:
Pick up and drop off were as easy as it gets, and the staff was friendly and helpful.Cons:
I thought the price per day was a bit on the high side, and the extra insurance was much higher than what I've experienced in the past.10.0 Excellent
Jun 2020
Pros:
Friendly on top of prompt excellent serviceCons:
Had the RAV4 that I rented online in stock. I had to take a minivan.6.5
Good
49 reviewsCleanliness
6.5
Comfort
6.6
Pick-up/Drop-off
6.3
Value for money
6.3
One location in Flagstaff
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10.0 Excellent
May 2021
Cons:
At $75 for a single day rental it seemed like the price could have been a little cheaper.10.0 Excellent
Apr 2021
Cons:
Nowhere to drop off, all spots taken. Overall very good experience.2.0 Mediocre
Apr 2021
Pros:
Nothing I couldn’t even pick up my rental and they had my reservation canceledCons:
Being up front with their fees, I went in with the misguided notion that my reservation would be honored at the amount agreed on. Instead I was charged my reservation amount with an additional “company policy fee” of $400 on top of what I was already paying for the actual rental. My $300 rental had now come out to over $700. I almost missed my own mother’s funeral. Thank you for your service Alamo!6.0 Good
Mar 2021
Pros:
Easy to book Had to cancel as plane flights delayed and then canceled. Then could not get rental on next day10.0 Excellent
Mar 2021
Pros:
The staff was friendly and the airport was very small. The car was newer too.Cons:
Stop pushing the insurance. Every insurance company I have ever had covers me as a driver in ANY vehicle.10.0 Excellent
Mar 2021
Pros:
John and ryan were very helpful!6.4
Good
69 reviewsCleanliness
7.2
Comfort
6.6
Pick-up/Drop-off
6.4
Value for money
6.7
One location in Flagstaff
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10.0 Excellent
Nov 2021
10.0 Excellent
Nov 2021
8.0 Excellent
Oct 2021
10.0 Excellent
Oct 2021
10.0 Excellent
Oct 2020
Pros:
friendly and efficient staff7.2 Good
Oct 2020
Pros:
Once I got my car, it was a better make/model than what I had reserved.Cons:
Unfortunately, even though I had a reservation, there were no cars available when I went to pick up and I had to wait for 2 hours! This has apparently been a problem in Flagstaff for weeks, no inventory. I feel bad for the staff since its outside of their control, but WTF.5.5
Okay
33 reviewsCleanliness
6.1
Comfort
7.0
Pick-up/Drop-off
5.3
Value for money
6.1
2 locations in Flagstaff
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6.0 Good
May 2021
Pros:
Friendly staff. Easy drop off. Good gas mileage for an SUV. Clean vehicle.Cons:
It was supposed to be filled up but was only at 1/4 tank. Had to go back so they could fill it. Still wasn't filled completely. Lots of scratches to outside of vehicle, including vandalism of the paint job. Was supposed to seat 7, with luggage. Not as much space as advertised.10.0 Excellent
Apr 2021
Cons:
Longer desk hours8.0 Excellent
Dec 2020
Pros:
Easy pick up and drop off!Cons:
Tires were just a tiny bit low in air and the explanation point was on the whole time in the car.8.0 Excellent
Feb 2020
Pros:
Staff very friendly.Cons:
I've rented the same car before, the KIA Soul. The driver side door doesn't close all the way so sometimes the lock won't catch.10.0 Excellent
Jan 2020
Pros:
Very friendly and accommodating staff.10.0 Excellent
Oct 2019
Cons:
These guys are SO FAST at pick up in Flagstaff, it's stunning. Best pick up experience I've had for a while, and twice as fast as their competitors at the airport.6.3
Good
26 reviewsCleanliness
6.3
Comfort
6.5
Pick-up/Drop-off
6.3
Value for money
6.1
2 locations in Flagstaff
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10.0 Excellent
Apr 2021
Cons:
New Subaru, autonomous driving made my trip so easier!!8.0 Excellent
Mar 2021
Pros:
Quick pickupCons:
No walk thru inspection before taking car rental10.0 Excellent
Jan 2021
Pros:
Very friendly and helpful. They dug out the car after a snow storm without complaint. Had the car ready to go.Cons:
I was not familiar with the car, a little tutorial would have been the cherry on top. Otherwise, it was a positive experience.2.0 Mediocre
Oct 2020
Pros:
Nothing. They didn't have a car for me. I booked online, I payed the deposit, I showed up to pick up the car and they told me they didn't have anything for me, that they wouldn't honor my booking, wouldn't refund my deposit, and I was forced to spend $250 to buy a ticket for a 26 minute flight.Cons:
Everything. Having the car that I booked, and if not, refunding the deposit.9.6 Excellent
Jun 2020
Pros:
Staff was super friendly and helpful when I went to pick up the car. The return was also super easy- just handed back the keys.10.0 Excellent
Dec 2019
Pros:
Pick up and drop-off was super easyCons:
The car had some noticeable scratches to the paint job.One location in Flagstaff
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6.8 Good
Jul 2017
Pros:
Clean car, friendly staff.Cons:
Too long of a line to pick up the rental. There were 5 people ahead of us in line at the Flagstaff airport, and with one person behind the counter it literally took 45 mins to wait for our car.10.0 Excellent
Mar 2017
Pros:
Upgraded to a SUV just in case we ran into snow problems. There were 18" of snow the day before. We were very happy with rental. Personnel at the airport were very helpful.Cons:
nothing10.0 Excellent
Feb 2017
Pros:
Customer service at the counter was great-- very friendly and helpful staff! I ended up getting a much nicer car than I had originally reserved due to low inventory at the same price as my original rental. The car was absolutely perfect and I had a blast enjoying the freedom it gave me while I was on my trip.Cons:
The underage driver charge is rough, but that was to be expected. Additionally, there wasn't very much flexibility in drop off location for a cancelled flight-- driving the car from FLG to PHX would have doubled the cost of my rental just to turn the car in at a different location.6.8 Good
Jul 2017
Pros:
Clean car, friendly staff.Cons:
Too long of a line to pick up the rental. There were 5 people ahead of us in line at the Flagstaff airport, and with one person behind the counter it literally took 45 mins to wait for our car.10.0 Excellent
Mar 2017
Pros:
Upgraded to a SUV just in case we ran into snow problems. There were 18" of snow the day before. We were very happy with rental. Personnel at the airport were very helpful.Cons:
nothing10.0 Excellent
Feb 2017
Pros:
Customer service at the counter was great-- very friendly and helpful staff! I ended up getting a much nicer car than I had originally reserved due to low inventory at the same price as my original rental. The car was absolutely perfect and I had a blast enjoying the freedom it gave me while I was on my trip.Cons:
The underage driver charge is rough, but that was to be expected. Additionally, there wasn't very much flexibility in drop off location for a cancelled flight-- driving the car from FLG to PHX would have doubled the cost of my rental just to turn the car in at a different location.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Flagstaff
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Flagstaff
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Flagstaff
Most popular car type | Standard |
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