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|"Delicious warm cookies on arrival!"||(in 3 reviews)|
|"Breakfast buffet exceptional !"||(in 15 reviews)|
|"Central, clean, staff were super friendly."||(in 25 reviews)|
|"Overpriced for the room quality ."||(in 8 reviews)|
|"Hot tub needed to be working"||(in 4 reviews)|
|"Bed was uncomfortable ."||(in 4 reviews)|
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The beds and pillows were comfortable and there was a Tim Hortons on the same block.
Bathroom and pool were gross, bandaids laying around. Towels and sheets were like sandpaper. No towels in the pool area and when I called the front desk they said there’s supposed to be some and cut the call off before she even finished speaking. Waited 10 minutes shivering for towels because there’s no hot tub and still had to walk across the freezing lobby soaking wet back to our room without towels. Left the green sign for “No housekeeping services” on our door while we were out and when we came back they went in and did it anyway. You’d think paying more for a “higher end” place would be a better stay and when I complained at checkout they only offered $50 off our 2 night stay.
Breakfast very good, friendly helpful staff, lpved the texting customer service system, lovely decorated hotel.
Noisy neighbours above us shouting early morning. Would also be nice if they had free bottled water and hot chocolate packs in rooms. Would have preferred better shower head spray radius too small and had to stoop a bit to wash my hair.
The room was cold and heat didn’t work properly
The room temp was easy to control and bed was comfortable
Needs an update. Ceiling had cracks in it which were plastered over. I believe the new part of the hotel was vacant and we were put in the older building. Not neR as fresh and pristine as our stays in other Double Tree locations. language barrier with front staff, no offer of the infamous cookie :-(
the room was excellent and the smoked old fashion at the bar was great.
Enjoy a comfortable stay at DoubleTree by Hilton Hotel West Edmonton. Conveniently located within minutes of West Edmonton Mall and the city center, the hotel offers a contemporary base close to everything the city has to offer. Our signature chocolate chip cookie, our gift to you at check-in, is a taste of the warm, inviting service to come. Contemporary guest rooms offer all you need to unwind and stay productive, including complimentary WiFi, a generous workspace, a 42-inch HDTV and plush bedding. This hotel in Edmonton, AB, also offers a range of elegant suites including bi-level suites, two bedroom suites and the presidential suite. It is easy to maintain your exercise regime with our 24-hour fitness center, featuring the latest equipment. Afterwards, enjoy a relaxing swim in the heated indoor pool. Savor global cuisine with a local twist at Stages Kitchen & Bar or meet with friends for a signature DoubleTree Chocolate Chip Martini. For an unforgettable experience, join us at the Mayfield Dinner Theater and enjoy a Las Vegas-style show and a delicious buffet, full of tempting options and indulgent desserts. With two ballrooms, 15 meeting rooms and an amphitheater, this DoubleTree by Hilton Hotel in Edmonton, AB, is equipped for any event – from important conferences to dream weddings. Let our professional team members help plan all the finer details, from A/V equipment hire to personalized catering options, ensuring a memorable and flawless event.
based on 105 reviews
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Reviews about DoubleTree by Hilton West Edmonton
Most popular landmarks
- Telus World of Science 2.9 km
- Galaxyland 3.7 km
- West Edmonton Mall 3.9 km
- World Waterpark 4 km
- William Hawrelak Park 4.9 km
- Alberta Aviation Museum 6 km