The Lane Hotel

Staff in the bar and then the staff who showed me to my room were lovely. Friendly, helpful and polite. They are a great asset to your team. The room itself was bright, clean and cosy. The offer of the free drink upon arrival was a lovely touch (I didn't take it as I'm t-total but I appreciated the gesture all the same). Even although we were near a busy road and above a bar the room was quiet and I slept well. Location is great as it's only a 30min walk (or a 10min bus) right into the centre of town. The bag storage facility was a great help as meant that we could spend the morning walking around town without heavy bags and then come and collect our bags later in the afternoon.

The glasses and tray in the tea area hadn't been cleaned upon our arrival. The bathroom could have done with a bit more of a thorough clean.

Lovely clean modern rooms, all staff friendly and helpful

Great location for local amenities, the facilities were second to none, staff were excellent, very charismatic pub down stairs and we met loads of characters, we even ate in the pub, which was really good, try the steak it was excellent.

We stayed in room 8 (which is huge with great facilities including a massive bath) which faces onto the road, so road noise and some street light was coming into the room - this could be easily rectified by installation of a heavy duty pair of blackout curtains would fix both and I've left this suggestion with the hotel, only a suggestion on improvement, this was a great hotel in a great location.