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The Royal Hotel
267 Smith Street, Durban, KwaZulu-Natal, South Africa
+27 313 336 000
Cheapest
rate per night
7.9
Good
based on 3,195 reviews
Good to know
Value for money |
8.1 |
|---|---|
Distance to city centre |
0.4 km |
Location rating |
8.2 |
Nearest airport |
Durban King Shaka Intl |
Distance to airport |
29.4 km |
Rooms
Deluxe rooms
$48+
Bed type
Provider
Total stay + taxes & fees
Unknown
$48
Reviews
Pros
| "The staff was super friendly" | (in 187 reviews) |
|---|---|
| "Your breakfast was great and perfect" | (in 151 reviews) |
| "The dining hall is fantastic." | (in 7 reviews) |
Cons
| "Room service overpriced for terrible food." | (in 28 reviews) |
|---|---|
| "Windows Dirty Plugs in sink not functioning." | (in 21 reviews) |
| "Our bathroom had no hot water." | (in 11 reviews) |
Traveller rating
693
460
169
76
16
Time of year
Traveller type
Show reviews that mention
+
-
OkaySep 20105.3
Proximity to the marina. The suite was quite acceptable. Breakfast good.
No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!
-
MediocreJun 20104.0
Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km).
the staff at the reception was not interrested in the customer
-
GoodJun 20106.7
The Royal Grill is magnificent. The staff are extremely friendly. The bar is quaint.
-
GoodJun 20107.3
friendliness of the staff
no
-
MediocreMay 20094.0
Well-spoted
Internet was terrible in the 9th floor where I stayed. I found a cockroach under my bedroom.
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About
Overview
With a stay at The Royal Hotel, you'll be centrally located in Durban, a 5-minute drive from Durban International Convention Centre and 9 minutes from uShaka Marine World. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Hotels.com
Features
7.9 Good
based on 3,195 reviews
8.4
Cleanliness
8.2
Comfort
8.3
Facilities
7.5
Food
Check in |
14:00 |
Check out |
10:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Window
ATM on-site
Electric kettle
Babysitting or child care
Business centre
Wake-up service
Entire unit wheelchair accessible
Executive lounge access
Daily housekeeping
Extra-long beds (> 2 metres)
Fax/photocopying
Family rooms
Concierge service
Cribs available
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Room service
Smoke alarms
Heating
Special diet menus (on request)
Physical distancing in dining areas
Fishing
Physical distancing rules
Golf
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Canoeing
Cycling
Outdoor pool
Diving
Snorkelling
Key card access
CCTV in common areas
Kids meals
No smoking
Restaurant
Bar/Lounge
Beauty salon
Laptop safe
Express check out
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Pool towels
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Coffee shop
Windsurfing
Private bathroom
Private check-in/check-out
24-hour front desk
Designated smoking area
Storage available
Private parking
Shuttle service (additional charge)
Quiet street view
Spa and wellness centre
Wedding services
Free Wi-Fi
Terrace/Patio
Disabled access
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Lift
Massage
Shampoo
Shared lounge/TV area
Shower
24-hour check-in
Shower cap
Accessible by lift
Adapted bath
Adapter
First-aid kit
Snack bar
Socket near the bed
Sofa
Soundproof rooms
Bathtub
Soundproofing
Bidet
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Telephone
Carpeted
Toilet
Toilet paper
Safe
Sauna
City view
Cleaning products
Dustbins
TV
Upper floors accessible by lift
Conditioner
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
FAQs when booking at The Royal Hotel
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Photos
All photos
01 of 35
Reviews about The Royal Hotel
“Reception staff is so friendly and warm, ready to assist.”
“The bar is a glorious place for a drink, but the beer selection was once again a little limited with nothing on draft.”
“You walk from the lobby into your starting pens.”
“Reception is still good.”
“Corridor was smelling of cigarettes.”
Location
Most popular landmarks
- Farewell Square 72 m
- Exhibition Centre 0.7 km
- Kwa Muhle Museum 0.7 km
- Old House Museum 0.9 km
- Durban Funworld 1.4 km
- South Beach 1.4 km
Durban travel guide
Learn about Durban on KAYAK
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