Good to know
|Distance to city centre||1.4 km|
|Nearest airport||Durban King Shaka Intl|
|Distance to airport||27.8 km|
|"The room was very comfortable."||(in 53 reviews)|
|"Staff was friendly and very polite"||(in 82 reviews)|
|"View from the room was great"||(in 72 reviews)|
|"The worst hotel I’ve ever stayed in."||(in 13 reviews)|
|"Room service very slow."||(in 16 reviews)|
|"Room service very slow."||(in 13 reviews)|
Time of year
Show reviews that mention
|bed was very comfy||in 22 reviews|
|breakfast was good||in 122 reviews|
|close to the beach||in 30 reviews|
|family room||in 104 reviews|
|food was good||in 47 reviews|
|great service||in 43 reviews|
|location great||in 72 reviews|
|long time||in 4 reviews|
|overflow parking||in 37 reviews|
|pool deck||in 37 reviews|
|room small||in 102 reviews|
|sea view||in 81 reviews|
|service was good||in 56 reviews|
|staff were friendly||in 120 reviews|
|worst hotel||in 58 reviews|
Good location with easy access to the beach
Service was slow. The rooms are in need of refurbishment as there are stains on the walls, curtains, lamps etc Rooms are very dark. Very noisy with the cleaning staff regularly waking you up early
It did not showed I already paid when I arrived at hotel. I was pressured to pay again. When I had evidence that I paid twice the hotel was very unprofessional in addressing the matter. They said that the card on file that booking.com was booked ended in a number that was not any of my cards. They said I needed a letter from my bank in order to get a refund. I came back to the desk 3 times. They told me it would be handled at checkout. They demanded copies of my bank statement and other private details and had me do paperwork when I was needing to go to the airport. The process took two hours before it was settled. I am also angry with booking.com as the hotel says this happens frequently with your bookings. That your payments are delayed. Though if this does happen, I don’t know why a smoother process for refunding isn’t in place. They said that the problem was I paid with my business debit— as in directly from my bank account— rather than a credit card. It seems that hotels are no longer set up for the fiscally responsible who actually have the money in their account to spend versus needing to rely on credit.
Breakfast was good. The ambience in Elangeni is better than the one in Maharani for the breakfast.
Plugs didn't work. needs an upgrade.
Great facilities and awesome staff
The location was superb, the food excellent, and the price unbeatable! Totally blew away my expectations.
The room had a few things broken, including the window so when it was windy it would hiss.
Located in Durban (Durban Beachfront), Southern Sun Elangeni & Maharani is within a 15-minute walk of Sahara Stadium Kingsmead and Durban Beach. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 5,088 reviews
Things to know
- Friendly atmosphere
- Clean rooms
- Great view
- Great menu
Policies vary by room type and provider.
Reviews about Southern Sun Elangeni & Maharani
Most popular landmarks
- Mini Town 216 m
- Battery Beach 0.8 km
- Dairy Beach 0.9 km
- Durban Funworld 0.9 km
- Exhibition Centre 1 km
- South Beach 1 km
|Durban Virginia||8.7 km|
|Durban King Shaka Intl||27.8 km|