Car rental companies that offer shuttle or pick-up services from Decatur Arpt airport to off-airport locations include Avis, and Budget.
Cons:EVERYTHING! Rented car through Kayak/Priceline, but the location rented from in Savoy had ZERO cars available - at all - and could NOT honor reservation!!!!!!!!!!!!!!!!!!!!!!!
Pros:Friendly staff. Very helpful.
Pros:The staff was friendly
Cons:Had the vehicle that we reserved. Didn’t have the minivan so had to settle for a SUV that didn’t have the room we needed. The vehicle also was filthy and smelled
Cons:Wife's new car was in the shop. Needed a car for Tuesday and Wednesday. Reservation was confirmed. Enterprise called 15 minutes later and said they had no cars and would I mind getting one a day later. I said then I would have to walk to work so cancel the reservation. They said they would keep it open in case I changed my mind. Does that help with the web site I booked on? Anyway, thanks Budget for actually taking the next reservation I made and actually having cars.
Pros:Very friendly staff
Cons:Just cheaper is all
Pros:The front staff person was horrible. She was completely rude and uncaring. I had booked my reservation thru kayak and went to pick up the car at the rental place. When I got there, the lady at the front desk told me that I can’t rent a car without a credit card. I just had a debit card. This was a
Cons:New policy as of March 31st. There was no mention of it when I had made the reservation. She showed no empathy for my dilemma. It was a horrible experience. I went to enterprise instead and got a rental from them later that day. Will definitely never rent from Budget at Decatur airport.
Cons:We had to cancel the reservation because they didn’t have any card available even though we made a reservation.
8.0 Very Good
Pros:I liked the type of car I got. Nissan Juke
Cons:I didn't like that I had to pay a fee for the tolls and then the toll itself.
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