Cozumel Hotel & Resort, Trademark Collection by Wyndham

close to town but far from dive sites

staff was okay, except the girl making breakfast. What a snot. If youget the all inclusive option (I wouldn't, too many better places to eat on the islan) then they charge you for everything. Even had to pay for a cup of coffee before breakfast.

its one of the older places on the island. Its also pretty far from the better dive sites. I prefer to be on the south end so the boat ride is shorter. Go south, get a condo.

Good value for money, good location, good for diving.

You get more informed about how much will they charge if you lose your key, the key of the safe, the towels, the tickets for the breakfast, damage the room, etc. than about how to make the most out of your stay. Asked to pay all in advance and required a blank voucher of your credit card for losses or damages. But they say: "We trust our customers".

good if you are a diver-you can go on a boat directly from hotel, good location, breakfast is ok

never met hotel staff so unfriendly, if you want a help-forget it! smile dont exist, you have to prepare before you go near reception desk for bad treatment... they give you a lot of cards and keys( for towels, safe box,breakfast...) if you loose them 150USD each-and that is just what you need-to look after bunch of stuff on the beach

All staff at the restaurants were very nice and professional. The same goes with the room service.

The front desk needs to stepping up for the service of a four star hotel!