Prices are in New Zealand Dollars.
Hyatt Regency is ranked as one of the Top 10 Hotels in Cincinnati on TripAdvisor. As of April 2017, we completed Phase II of $32 million dollar renovation, which included updating the guestrooms, guest bathrooms and installing new Hyatt Grand beds
Pros: I enjoyed the proximity to downtown and the actual worked wellCons: When we arrived we were informed that they only had a room with 2 twin gets even though I goofed this room two months I advance. I also completed an early check in on line further requesting a queen bed and a roll away. We arrived and not only got stuck with twin beds but no rollaway, our keys were notable to be made and we would have to move to another roomwith 2 twin beds on our third night bebecause the room we were in was booked for someone else. When we were escorted by a silent hotel employee to the room as we had no keys we arrived to a room with no toilet paper and a broken phone. Over priced
Pros: Friendliness of staff
Overall great hotelPros: Location! Cons: No free parking or breakfast, extremely small bathroom.
Great Location in Downtown Cincy.Pros: Close to everything downtown, shuttles to Jack's Casino. The room was spacious with a great view of the river and skyline. Like using the skywalk to connect to the garage next door. Cons: It would be nice for the Red Roast Tavern to remain open until 2am on weekends. Had to go to the Westin for nightcap.
11/13Pros: Overall look of the hotel was nice and makes you feel at home. The staff was helpful and upgraded my room when they were not able to find my reservation. The rooms are nice and my view was awesome. Cons: Having a hard time checking in due to the hotel failing to enter my reservation.
Great location, Terrible experiencePros: The location is ideal for downtown events.Cons: At 10 at night the lobby was loud and filled with smokey-smelling, loitering, loud people that had just come from Cincy Beerfest. I had reserved (a month in advance) AND confirmed (the day before) a king room with my wife on the night before valentines day, but they said they "only have doubles left", so obviously reservations mean nothing to them. After that major disappointment (especially for the high rate) we found the beds didn't even have fitted sheets, and the duvets used two sheets rather than covers, so both them and the mattresses were exposed. The beds were hard as rocks, luke warm water is the best you'll get, and we couldn't get out there fast enough. I'm sure they treat you right if you're a member, but I would never want to go there enough to become one. Never using Hyatt again. There are better downtown Cincy alternatives.
Cons: Restaurant doesn't have many options for food would like to see more variety
Cons: The sheets were very scratchy.
river view roomsPros: Didn't like that there was no notice that river view was extra until getting to hotel. Was not stated in cost when purchasing.
Great stayPros: Everything, had my room ready as soon as I got there,room was beautiful and very comfortable,would definitely come back.Cons: There was nothing not to like..... Instead of the weather ,it's freakin cold in Cincinnati in January