Hyatt Regency Cincinnati

Reviews

Pros

"Centrally located; excellent service; great accommodations" (in 5 reviews)

"Great location, clean, nice staff" (in 38 reviews)

"nice views." (in 8 reviews)

Cons

"Dirty towel in bathroom and a hair stuck inside of the conditioner bottle." (in 2 reviews)

"No need to get your car out of valet parking once you arrive." (in 3 reviews)

Show reviews that mention

+

downtown cincinnati

valet parking

great location

river view

walking distance

nice hotel

ball park

room service

staff was very friendly

room was small

corner room

downtown hotel

indoor pool

comfortable bed

roll away

small bathroom

Excellent

Dec 2017

10.0

Great Location in Downtown Cincy.

Close to everything downtown, shuttles to Jack's Casino. The room was spacious with a great view of the river and skyline. Like using the skywalk to connect to the garage next door.

It would be nice for the Red Roast Tavern to remain open until 2am on weekends. Had to go to the Westin for nightcap.
Excellent

May 2017

9.1

Overall great hotel

Location!

No free parking or breakfast, extremely small bathroom.
Good

Dec 2016

7.7

Restaurant doesn't have many options for food would like to see more variety
Mediocre

Sep 2015

4.0

I enjoyed the proximity to downtown and the actual worked well

When we arrived we were informed that they only had a room with 2 twin gets even though I goofed this room two months I advance. I also completed an early check in on line further requesting a queen bed and a roll away. We arrived and not only got stuck with twin beds but no rollaway, our keys were notable to be made and we would have to move to another roomwith 2 twin beds on our third night bebecause the room we were in was booked for someone else. When we were escorted by a silent hotel employee to the room as we had no keys we arrived to a room with no toilet paper and a broken phone. Over priced
Excellent

Aug 2015

8.2

Friendliness of staff
Okay

Feb 2015

5.7

The sheets were very scratchy.
Mediocre

Feb 2015

4.0

Great location, Terrible experience

The location is ideal for downtown events.

At 10 at night the lobby was loud and filled with smokey-smelling, loitering, loud people that had just come from Cincy Beerfest. I had reserved (a month in advance) AND confirmed (the day before) a king room with my wife on the night before valentines day, but they said they "only have doubles left", so obviously reservations mean nothing to them. After that major disappointment (especially for the high rate) we found the beds didn't even have fitted sheets, and the duvets used two sheets rather than covers, so both them and the mattresses were exposed. The beds were hard as rocks, luke warm water is the best you'll get, and we couldn't get out there fast enough. I'm sure they treat you right if you're a member, but I would never want to go there enough to become one. Never using Hyatt again. There are better downtown Cincy alternatives.
Excellent

Jan 2015

10.0

Great stay

Everything, had my room ready as soon as I got there,room was beautiful and very comfortable,would definitely come back.

There was nothing not to like..... Instead of the weather ,it's freakin cold in Cincinnati in January
Good

Nov 2014

8.0

river view rooms

Didn't like that there was no notice that river view was extra until getting to hotel. Was not stated in cost when purchasing.
Excellent

Nov 2014

8.5

11/13

Overall look of the hotel was nice and makes you feel at home. The staff was helpful and upgraded my room when they were not able to find my reservation. The rooms are nice and my view was awesome.

Having a hard time checking in due to the hotel failing to enter my reservation.

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