Rooms could be upgraded a bit, but they are comfortable overall.
The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel.
First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.
Comfortable hotel with very helpful staff
Proximity to domestic airport
Musty smell in the room, damp bed linens
Food - pricy and mediocre
Nothing to see within walking distance
It is very close to the DOMESTIC airport. The international airport is about a 15 minute ride away. The hotel has a car and will drive you to either airport. The room was nice, the bed was comfortable. The breakfast was not very good. The staff were a mix- some helpful and some not helpful at all.
The black mold in the halls. The key did not work every day. The internet never worked, they told me it was my fault, then they said they had a technician working on it but it never worked the whole time I was there. When you arrive- they have a porter who seems friendly but really just wants a tip. Carry your own luggage everywhere in India. I would stay at this hotel again- but for a cheaper price- under $50 per night is reasonable for this hotel. More than $ 50 is too much.
When we arrived to the hotel, they said that they had never confirmed our reservation, despite that we had received an emai from Kayak saying that the reservation was sure.
The money was charged to my credit card. I urgently request that the money is pay back to my credit card.