San Pedro Sula Car Hire

Awful

Pros: The car was good and in perfet condition.

Cons: I still don’t know if they received the car. The drop off place ws closed when I arrived and I left keys in a box. They habe not contacted me with a confirmation. I couldn’t reach anyone for help with this matter. Not even hertz 1-800 number. They claime they can’t see my reservation because the airpot location is privately owned

Horrible and Poor costumer service

Cons: I rented a car in San Pedro Sula, Honduras. The lady in the front desk received us with a condescending tone. She spoke in a way that made us feel that we were asking the car for free! Her attitude in answering questions was as trying to force it out of her mouth! And the way to explain something was as without any clarity. DO NOT RENT AT THIS PLACE!

Very old for rental

Pros: Price was great.

Cons: 100,000 kilometers. Arm rests worn out. Lots of damage to car. Thirty minute wait for car. 2000 USD deposit.

no cars!?

Cons: There were no cars available when I arrived! Apparently they overbooked.

They are running their own show at San Pedro Sula

Pros: Price is good

Cons: Every time, it never fails, they forceably try to sell insurance when the customer has already purchase one online. They state that the US-bought insurance is not valid, when it fact it is, and if you don't purchase their insurance, they put a $3000 hold on your credit card, which is ridiculous. Their insurance prices are bloated with exaggerated deductibles (sometimes the deductible are about 40% the value of the car). Hertz needs to make sure the company practices are the same everywhere where they are represented. These people in San Pedro are running their own show!

Pros: The car was fine.

Cons: The pick-up process needs to be updated in San Pedro Sula, Honduras. They are still using the old credit card machines from the last century where you had to have a hard imprint on carbon copies.