Pros: Everything was good, I rented a jeep online and on pickup the person that came told me I can’t rent that SUV because I needed a credit card not a debit card with the visa logo, it was a disappointment because when I reserved the SUV it didn’t said I needed a credit card and I already made plans with that exact SUV because more people fit, instead they gave me an outlander that it was not that comfortable and it smelled like someone smoked marihuana everyday on it.Cons: They would’ve gave me the SUV I reserved because it wasn’t my fault the online service didn’t specify I needed a credit card.
10.0 Excellent4 Jul 2020
Pros: THE DODGE RAMCons: STAY THAT WAY
6.8 Good3 Dec 2018
Cons: The rental was interrupted asking to return the car because it was put to sell. They gave me another rental but they should have a policy to not rent a car if the client might get interrupted.
10.0 Excellent26 Oct 2018
Pros: They treated me quickly, the assistant was extremely courteous and attentive to me. Even though the car I requested was not available, they gave me another car with upgrades.
9.2 Excellent30 Aug 2017
Great rental servicePros: Quality and customer serviceCons: Markings on streets and airport road could have been better. Specially for night time departures.
10.0 Excellent1 Jun 2017
OutstandingPros: Personal were very courteous and attentive to my needs. Fast and efficient service.Cons: No complaints or negative reviews.
2.0 Mediocre1 May 2017
Horrible servicePros: I did not liked anything. The system was not working properly so ended up using another car rental place and it was as bad as this one.Cons: Horrible. Got overcharged. Hidden fees. Its not clear at all and never was able to communicate with someone that could help me out with a rental. Never again. Thanks.
10.0 Excellent24 Jan 2017
Pros: very smooth. Picked up car with 3/4 tank of gas, i mentioned to them as i left gate. they made a note. I returned with 3/4. no problem at all. though I took pictures of both just in case. Very smooth process
8.0 Excellent13 Sep 2016
Pros: Fast, easy and overall simpleCons: Bad customer service over the phone
Pros: drop off was great pick up was a different storyCons: having a car when you going to pick up not waiting for the next day
6.8 Good3 Jul 2018
Cons: The price on line was $146.47 and on the airport the total was $339.39. The insurance was so expensive. And we don't have the best car.
9.2 Excellent1 Jul 2018
Great experiencePros: Fast pick up!
6.0 Good20 Mar 2017
Pros: Quick check in and car retrieval compared to reviewsCons: I selected a rate of 260 for stay including taxes and fees. My bill charged was over 350. Will be calling thrifty asap
10.0 Excellent2 Mar 2017
Pros: No hassle picking up or dropping the car off. The transition went very smooth, the car was very clean and smelled very nice. The attendant was very nice and very helpful. I would rent a car from you guys again, thank you very much.Cons: Everything went well. No problems . would do it all over.
10.0 Excellent19 Oct 2016
Thrifty PCEPros: The car was in good condition. The wait time wasn't bad. The employee that checked us out wad very pleasant, despite having dealt with a difficult customer prior to us.Cons: The car insurance was ridiculously priced. The rental was supposed to be $88 dollars we ended 5 paying $177.
Got our car 15 hours late.Pros: Clean, good car. Everyone involved in the process was very nice.Cons: When we arrived to pick up our car, there were no cars available and they didnt know when we would get one. The person said maybe tomorrow? So we had to start our drive up the coast 15 hours later than we wanted, and had to go back to the airport again, though Avis did footbthe bill for the cabs.