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One location in Jacó
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10.0 Wonderful
Jan 2017
Pros:
The staff at Budget were very helpful and friendly. They explained the car rental process and even helped us set up the GPS for our trip in Costa Rica. We would definitely use their service again and it helped make our journey safer, faster where we needed to go, and easier to get there. Thank you!2.0 Poor
Dec 2017
Cons:
This is been an absolutely unbelievable experience with your friends I'll never be using budget again. I reserved a car online totaling $124. When I went to pick up the car originally they tried to charge me $250 which I had to contest in person while speaking Spanish, a language not native to me. They made a huge fuss about it not being possible until eventually somebody made it work which made me think I had been dealing with incompetent representatives in the first place. They also told me that the airport where I was dropping off my rental car had a office open 24 hours so that I could return the car early in the morning since I had a 5:30 AM flight. When I arrived the on site location was closed and gated even though the rest of the airport was fully up and running, so I had no option but to leave the vehicle or miss my international flight. I ended up having to park in the airport parking lot and leave detailed instructions on where I had hidden the keys. The airport personnel said that this was a frequent problem with budget. They were very friendly about coming to pick it up, but later in the same day I got a bill from budget for $890 worth of damages I had nothing to do with on the car. One of the claims was that the keylock on the door itself was damaged, though I had an electronic key the entire time and never even inserted a key in the door! I'm having to go through my credit card company right now to file a claim and I'm appalled at what the process is it this is been for a simple rental. Horrible.2.0 Poor
Nov 2016
Cons:
Had an disagreement with the insurance that I bought with the rental online and the company would not accept the insurance. I never picked up the car.2 locations in Jacó
One location in Jacó
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2.0 Poor
Jul 2021
Pros:
Staff was decent and acted as expected.Cons:
Typical bait and switch with the amount one pays. Price quotes are not represented in the mandatory fees they impose, which makes the estimate redundant. I found alternative, local people and businesses with rental services to be 1) honest 2) extremely less expensiveOne location in Jacó
One location in Jacó
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2.0 Poor
Apr 2022
One location in Jacó
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2.0 Poor
Jan 2023
2.0 Poor
Feb 2022
3 locations in Jacó
2 locations in Jacó
2 locations in Jacó
One location in Jacó
One location in Jacó
One location in Jacó
One location in Jacó
Locations in Jacó
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No reviews available
One location in Jacó
Locations in Jacó
Delivery and Collection
+506 4000 7498
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No reviews available
One location in Jacó
Locations in Jacó
Jaco Walk Commerical Center
+506 2643 1009
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No reviews available
Most popular car type | Intermediate |
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