Okay

Jan 2017

4.5

Days INN Chattanooga

Location

Not flexible to add anew extra stay which made us book on a hotel across the street, very inconvenience as we arrived on a night prior to what we booked. Hotel lobby was been remodeling and they used one of their rooms as a breakfast area, 3 tables available to the whole hotel, breakfast until 10am but by 9am no more replenishment, very poor customer service! Better go to the waffle house on the corner of street or even subway.

Mediocre

Aug 2016

3.7

Disappointed

There wasn't t a whole lot to like view was nice. Breakfast was okay. There was sitting for everyone at breakfast.

Room was not very clean. Smelled musty there were stains on bedspread. Didn't t like outside entrance. I feel not enough info about hotel is given when you book a room.

Poor

Jun 2016

2.0

Worst hotel I've ever stayed in!

When we first arrived for the weekend, they couldn't find our reservation. When they finally got us a room key, we get to our room to find it blazing hot with no air conditioner running. We get the AC going and I got to the bathroom to change clothes and wash my face. I wet my face and pick up a hand towel only to see that it has brown poop stains all over it. I cannot make this crap up... I freak out , so me and my husband stark looking around the room to see what else is wrong. They toilet and bathtub were dirty and the bed sheets had not been changed!! There was makeup stains on the pillows and hair in the bed! So we go to the lobby and they finally get us another room. They did not give us a discount, and the second room was much better because it had bugs in it. If it was not for the fact that it was midnight on a Friday night, and we had to be up early next morning to start setting up for a wedding, we would have gotten another hotel. WORST HOTEL STAY OF MY LIFE. DO NOT WASTE ONE PENNY ON THIS DUMP. and lastly, when we were checking out, the manager who was there that Sunday morning and actually spoke English was really rude when we were telling her about our terrible experience there. She kept cutting my husband off when he was explaining what had happened when we checked in. She obviously didn't want us talking about our experience out loud in the lobby in front of the other guest. DO NOT STAY HERE! And I'm pretty sure there were prostitutes knocking on our neighbors door late that night because there was some pretty scary biker guys next door to us and they were loud. From now on I will spend more money to stay at a Hilton hotel, not a crap hole like this!!!

I didn't like anything about this place. It was filthy and the people who worked here were EXTREMELY RUDE.

Good

Jun 2016

6.2

Comfortable beds, friendly staff, great view from the hotel

Not much for breakfast, very dirty floors in rooms, sticky food/drink on side table and long desk.

Good

Jun 2015

6.5

Not enough bang for the buck

The front desk staff was very helpful and friendly, even though I was grumpy at our discount website for not sending our reservation yet for the hotel to be able to access.

The A/C in our room was very noisy in the evening but seemed to have gotten all the rattles out by the morning; I was too tired and it was too late to ask for service on it, and based on the friendliness of the staff we did encounter during check-in, I'm sure we would have gotten prompt and courteous service, it just wasn't worth the hassle at the time. I expected the room to be a little less dank and "old" smelling and newer furnishings and bedding for the price we were paid.