Very comfortable and clean room. The staff was very polite.
not very clean and AC is super loud
not very clean, AC is super loud
No complementary breakfast
Ac broken staff apathetic
One of the worst hotel stays ever. For a 4 star hotel I expected more but it's a really trashy place . Stay at the Embassy and avoid this place.
Very Modern Updates and Great Sleep Experience
This hotel is one of the most modern hotels that I've ever stayed and I love it here! The food and bar were amazing (a little expensive but definitely quality) and the staff was really welcoming and accomodating.
I wish they would notify you a little sooner if they cannot honor the check-in time you request. I had a very early flight to Charlotte so I requested a check-in time of 8AM-9AM and I had scheduled meetings for 2PM that day so I needed to rest. Once I arrive in Charlotte, I receive a text at 8:40AM that my room won't be ready until 3PM so I had to roam around the city until about 1PM when they called to let me know my room was ready.
Great location, right off the highway.
Hotel was going through some renovations, which is a good thing. The rooms felt old. There was blog or some substance on the bedding in my room. I didn't notice it until I was packing up to go the next days.
The staff was very friendly and the building looks and smells clean. I will be staying there again.
The walls are very thin. I could hear the TV next door all night.
Newly renovated rooms
Had a brief loss of water due to a broken pipe. Toilet leaked around the base
Loved the fitness facilities, they had everything we needed to keep up on our workouts; nice "business center" with access to computers; very friendly staff; enjoyed the restaurant & outdoor pool lounge areas; very clean. Beautiful hotel. In the midst of remodeling so construction going on, but we were on one of the newly renovated floors, so it was very nice! Very comfortable rooms & beds, loved the large "rain" showerhead and having an actual shower versus the typical bathtub/shower combo. Great central location for all the sites and activities around Charlotte.
Breakfast buffet was nice but a bit pricey for what was offered. Would have liked a larger variety and choices for the price. It seemed to take a long time to get meals when ordered.
Being only five miles from Charlotte Douglas International Airport, the Crowne Plaza Charlotte Executive Park has a prime location at 5700 Westpark Drive. After landing, you'll be settled into your room in no time, thanks to the complimentary shuttle from the airport to the hotel. Since the hotel is also Seven miles E of the city center, it perfectly positions you to take advantage of everything that the area has to offer. With 15,500 square feet of indoor event space, including 18 meeting rooms and a luxurious and spacious Grand Ballroom, this hotel is the prime location for hosting your next event or meeting. Each guest room at the Crowne Plaza Charlotte Executive Park is equipped with flat-screen TVs, satellite or cable channels, and work desks. To tailor a package that best suits your needs, contact our Meetings Director. Take advantage of our well-equipped fitness center or dine in our on-site restaurant. Free parking is available, as well as a complimentary shuttle service between the hotel and the city center. When you are done with work for the day, there are many unique and local places you can visit in Charlotte, including visits to Spectrum Arena (Seven miles north) or spending a day at the Carowinds theme park (Seven miles south).
Based on 1,655 reviews
Value for money
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