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Car rental companies that offer shuttle or pick-up services from Castries Hewanorra airport to off-airport locations include Ace, Avis, Budget, Drive A Matic, E-Z Rent-A-Car, Hertz, NU Car, Sixt, and Thrifty.
One location in Castries Hewanorra Airport
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5.6 Fair
Mar 2019
Pros:
Pock up : drop off convenient locationCons:
I reserved and paid for anfull size SUV, and they gave me a small SUV - Chevy Trax. The car was not big enough for our luggage, and we had toncarry the luggage on top of us. A disaster!!!!10.0 Wonderful
Jun 2017
Pros:
Ease/Speed in which car was made available. Spouse was placed in car with AC running while I did the paperwork. Location of office which was just outside arrival hall.Cons:
Hard to tell. Staff was mostly courteous and attentiveOne location in Castries Hewanorra Airport
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8.0 Very Good
Jan 2020
Pros:
Staff was good overall.Cons:
All in all - OK6.8 Okay
Nov 2018
Pros:
Car was relatively clean and handled the winding mountain roads. Drop off was easy. Staff was friendly and accommodating.Cons:
I reserved a full-sized SUV months in advance because we have a large group doing work at a local hospital with some equipment and gear. Reserved through ACE but the local company was called Drive-o-matic. When I arrived I was given a much smaller car and they were very annoyed when I asked to be given a car of the corresponding size and price I had already payed. Eventually she located a vehicle that would suit our group. Car not great quality compared to what I had last year when I used SIXT. Probably will not rent through ACE again.2.0 Poor
Oct 2018
Pros:
NothingCons:
Poor customer service, we reserved a Jeep Liberty or similar and the lady gave us a Jimny arguing that she didn't have anything else and the only thing that she could do was giving us a refund which at that time would meant to be stucked in the airport which is 1 hour and a half far way from our hotel. Very poor customer service. The lady said that Kayak wasn't a reliable source and that she wasn't obligated to honor what the reservation said, which is unbelievable as I always use Kayak and this is the very first time that I have a situation like this.One location in Castries Hewanorra Airport
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2.0 Poor
Dec 2020
Pros:
no they were terrible ..they did not have my carsCons:
having cars that you promised2.0 Poor
Dec 2019
Pros:
Not helpful. Cancelled the reservation without telling me in advance.Cons:
Not cancelled on me.8.0 Very Good
Oct 2019
Cons:
Pickup took 1 hour with only 2 people in front of us. Drop off was easy and great.3.6 Poor
Jul 2019
Cons:
The vehicle was an older model than the other rental companies at the same location had, the pickup took over an hour, and there were no instructions given for return process.7.6 Good
Mar 2019
Cons:
Last minute explanation of liability laws in St Lucia that place huge hold on credit card if you do not take their insurance10.0 Wonderful
Feb 2019
Cons:
Front tires close to end of serviceOne location in Castries Hewanorra Airport
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6.0 Okay
Jul 2016
Pros:
It takes awhile to get the vehicle (45 minutes) and we were second in line. One man show and not the most efficient process. The car was fine not a full tank but didn't expect it to return full. Liked the keep left decal on the dashOne location in Castries Hewanorra Airport
One location in Castries Hewanorra Airport
One location in Castries Hewanorra Airport
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2.0 Poor
Feb 2017
Pros:
It was 4 wheelsCons:
Car appeared 10 years old. Lower gears did not work. Left headlamp was out2.0 Poor
Jan 2017
Pros:
Literally nothing went rightCons:
We made a reservation 4 months ago, showed up to pick up our car and were told they had no cars left. They ignore reservations and just give cars on a first come first served basis. They did nothing to rectify the situation, we had to pay $100 for a taxi and book another car through another company. Do not book through Avis, it was truly an awful experienceOne location in Castries Hewanorra Airport
One location in Castries Hewanorra Airport
One location in Castries Hewanorra Airport
One location in Castries Hewanorra Airport
One location in Castries Hewanorra Airport
One location in Castries Hewanorra Airport
Locations in Castries Hewanorra Airport
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One location in Castries Hewanorra Airport
Locations in Castries Hewanorra Airport
American Drywall Bld, Vide Bou
+1 758 451 6150
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Most popular car type | Mini |
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