Good to know
|Distance to city centre||4.8 km|
|Distance to airport||15.3 km|
|"Clean beach, pool, and grounds."||(in 15 reviews)|
|"The staff were absolutely wonderful."||(in 34 reviews)|
|"Clean, friendly staff, lovely atmosphere Would go again."||(in 42 reviews)|
|"they double charged my credit card at the time of stay."||(in 10 reviews)|
Time of year
Show reviews that mention
|adults kids||in 12 reviews|
|bar had a restaurant||in 11 reviews|
|beach pool||in 6 reviews|
|charged my credit card||in 16 reviews|
|check in counter||in 4 reviews|
|chicken sandwiches||in 3 reviews|
|clean beach||in 34 reviews|
|clean room||in 5 reviews|
|flan||in 1 review|
|food options||in 6 reviews|
|friendly staff||in 62 reviews|
|good food||in 21 reviews|
|hominess||in 3 reviews|
|isla mujeres||in 5 reviews|
|need to pay extra||in 17 reviews|
|older folks||in 6 reviews|
|staff was very friendly||in 59 reviews|
|timeshare||in 9 reviews|
|years ago||in 10 reviews|
The service is excellent, the people is helpful and very nice. The beach service (Javier) was great!
The quality of the buffet food was not up to the level of the hotel. There is no option for gluten free, when asked they told us we needed to buy it ourselves. The time for the room service, even for a drink was about 40 minutes- really long waits.
Staff helpful over lost property
Beach was comparatively poor. Staff were aggressive to my family over a trivial misunderstanding about where a glass of water was allowed.
We enjoyed our stay a lot - great food, facilities, relaxing atmosphere. A lot of entrainment for both kids and adults. The all-inclusive package allows you to eat at several restaurants within the hotel chain and use other hotels facilities.
The only thing we didn't like is their concierge service. It seems that their major goal is to sell the time-share plan at Royal hotels (beware!). They gave us inconsistent information and lied about the real cost of some services.
Food is good and restaurant clean. They do their best to keep their guest happy. while we were there they have a show every night. pool was clean.
This property is old, the first day we were it was windy, and there was dust coming in under the door. walls arent sound proof, we could hear the workers very early in the morning talking and dragging equipment in the halls. coffee is provided once in saty no matter how long is your stay, there is a fee for any additional.
Upon arrival after traveling 9+ hours, greeted by a friendly staff and willing to help with anything we needed. Our concierge, Aurora, was so helpful in booking all our adventures. Our housekeeper, Gloria, went above and beyond to make sure we had what we needed. Can't say enough about the family atmosphere here. First time with teen adults, and third time with spouse in Cancun. Always a smile and a greeting.
Not a thing - work on the weather when we next vacation here (LOL!). From Seattle, it was raining when we left.
The Royal Cancun All Suites Resort offers a perfect hideaway for any guest. The beautiful Cancun hotel offers an all-inclusive plan or a European plan. The hotel boasts an environment of impeccable gardens and recently refurbished buildings that provide the aesthetic of an authentic, Mexican village. The design of the hotel is sure to delight any guests who yearn for a sunny beach and beautiful blue ocean waters. Also, the hotel is only 5 minutes away from the best shopping malls in the area for any guest to indulge in their shopping pleasure.
The safe beach and shallow waters are ideal for families with young children, while free access is also provided for anyone wanting to experience some fun at Royal Cancun’s sister resort, The Royal Sands, which is only 10 minutes away.
Royal Cancun All Suites Resort offers the finest accommodations for its guests. With 201 fully equipped villas, guests are offered a selection of rooms that can sleep up to 6 people per room. The suites feature a kitchen, living, and dining areas, as well as a private open terrace, complimentary WiFi, TV and DVD, telephone, fridge, microwave, and more.
This Cancun hotel offers guests a number and wide selection of restaurants and bars to enjoy delicious meals and to kick back with a tasty, relaxing cocktail. There is also a children’s playground, a basketball court, tennis courts, and more recreational areas to keep any guest occupied and having a great time.
based on 2,314 reviews
Things to know
- Spacious rooms
- Nice building
- Friendly service
- Clean rooms
Policies vary by room type and provider.
FAQs when booking at The Royal Cancun - All Suites Resort
Where is The Royal Cancun - All Suites Resort located?
The Royal Cancun - All Suites Resort is located at Kukulcan Boulevard Km 4.5 Hotel Zone in Zona Hotelera - Hotel Zone District, 4.8 km from the centre of Cancún. Playa Langosta is the closest landmark to The Royal Cancun - All Suites Resort.
When is check-in time and check-out time at The Royal Cancun - All Suites Resort?
Check-in time is 16:00 and check-out time is 11:00 at The Royal Cancun - All Suites Resort.
Does The Royal Cancun - All Suites Resort offer free Wi-Fi?
Yes, The Royal Cancun - All Suites Resort offers free Wi-Fi.
Does The Royal Cancun - All Suites Resort offer free parking?
Yes, The Royal Cancun - All Suites Resort offers free parking.
Does The Royal Cancun - All Suites Resort offer free airport shuttle service?
No, The Royal Cancun - All Suites Resort does not offer free airport shuttle service.
How far is The Royal Cancun - All Suites Resort from the airport?
The Royal Cancun - All Suites Resort is 15.3 km from Cancun. The Royal Cancun - All Suites Resort is 71.4 km from Cozumel.
Can you bring pets to The Royal Cancun - All Suites Resort?
No, pets are not allowed at The Royal Cancun - All Suites Resort.
Does The Royal Cancun - All Suites Resort have a pool?
Yes, The Royal Cancun - All Suites Resort has a pool on-site.
Reviews about The Royal Cancun - All Suites Resort
Most popular landmarks
- Playa Langosta 295 m
- Torre Escenica 0.5 km
- Parroquia de Cristo Resucitado 0.9 km
- Playa Tortugas 1.6 km
- Cancun Golf Club at Pok Ta Pok 2.5 km
- Playa Caracol 3.9 km