Effective 1 May, we’re updating our Privacy and Cookie Policies.

Prices are in New Zealand Dollars.

Hotel Hacienda de Castilla

7.4
Good

Based on 421 reviews
 
Calle 17 Sm 24 Mza 23, 77500 Cancún, Quintana Roo, Mexico
  +52 998 843 0620
Hotel Hacienda de Castilla - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
EasyClickTravel $36
EasyClickTravel $36
Last Minute Travel $38
EasyClickTravel
per night
EasyClickTravel
per night
Last Minute Travel
per night

Good to know

Distance to city centre 2.1 km
Location rating 4.1
Nearest airport Cancun
Distance to airport 16.3 km

Rooms

Check-in
Check-out

Standard rooms

$36+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$36 per night
IMAGE
Unknown
$36 per night
IMAGE
Unknown
$38 per night
IMAGE
Double bed
$40 per night
IMAGE
Unknown
$40 per night
IMAGE
Unknown
$41 per night
IMAGE
Double bed
$42 per night
IMAGE
Unknown
$42 per night
IMAGE
Unknown
$48 per night
IMAGE
Double bed
$53 per night
IMAGE
Unknown
$61 per night

Reviews

Pros

Cons

Traveller rating

13
28
12
1
0

Time of year

Traveller type

Show reviews that mention

+
ado bus station in 13 reviews
away from main road in 6 reviews
beds were super comfy in 6 reviews
decent size room in 6 reviews
desperately trying in 2 reviews
despite website in 3 reviews
dirty hotel in 21 reviews
evening breakfast in 5 reviews
excellent value in 6 reviews
gated compound in 6 reviews
good in restaurant in 3 reviews
great staff friendly in 25 reviews
hot water in 10 reviews
internet was not working in 13 reviews
min walk to centre in 19 reviews
nice pool in 23 reviews
pesos only for taxi in 6 reviews
record of my booking in 2 reviews
room was clean in 29 reviews
service slow in 21 reviews
slow and weak in 2 reviews
staff were helpful in 46 reviews
taxis right outside in 3 reviews
wifi in room in 24 reviews
  • Okay
    Sep 2015
    4.8

    Value for money, staff is very polite

    I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava

  • Good
    Jun 2014
    8.0

    Great bang for the buck. This hotel is only ten minutes away from the Isla Mujeres ferry. There is an awesome bar around the corner. Highly recommended if you need a no frills place to sleep/rest/etc.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.4 Good

Based on 421 reviews

8.7

Value

7.9

Service

1.1

Vibe

1.0

Amenities

Things to know

  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Internet
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Pool table
Designated smoking area
Business centre
Concierge service
Child pool
Hairdryer
Storage available
Cable or satellite TV
Coffee shop

Photos

Hotel Hacienda de Castilla - Cancún - Building Provided by SEMBO All photos (57)
Hotel Hacienda de Castilla - Cancún - Bathroom Bathroom (6)
Hotel Hacienda de Castilla - Cancún - Bedroom Bedroom (6)
Hotel Hacienda de Castilla - Cancún - Building Provided by SEMBO Building (7)
Hotel Hacienda de Castilla - Cancún - Dining room Dining room (1)
All photos (57)
Room amenity (3)
Front desk (1)
Stairs (1)
Restaurant (17)
Pool (4)
Bedroom (6)
Building (7)
Unknown (1)
Patio (3)
Dining room (1)
Lobby (1)
Outdoors (3)
Living room (2)
Bathroom (6)
Hotel amenity (1)
All photos (57)

Location

Most popular landmarks

  • Iglesia cristo rey 1.4 km
  • Parque Las Palapas 1.5 km
  • Parroquia de Cristo Resucitado 4.4 km
  • Torre Escenica 4.9 km
  • Playa Langosta 5.3 km
  • Playa Tortugas 6.7 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 16.3 km
Playa Del Carmen 67 km

Nearby hotels

Closest

7.9 Good (1,817 reviews)
0.41 km
8.6 Excellent (1,811 reviews)
0.64 km
8 Excellent (424 reviews)
0.71 km

Cheapest

8.1 Excellent (81 reviews)
0.72 km
6.2 Good (40 reviews)
1.08 km
7.5 Good (1,726 reviews)
1.12 km

Most recommended

9.4 Excellent (79 reviews)
0.76 km
8.7 Excellent (1,225 reviews)
1.11 km
8.6 Excellent (1,811 reviews)
0.64 km