|"Great rooms with great views"||(in 245 reviews)|
|"Most staff were excellent!"||(in 265 reviews)|
|""Modern, clean room with great view.""||(in 236 reviews)|
|"Don’t do room service."||(in 85 reviews)|
|"Nothing not too like at all."||(in 15 reviews)|
|"Hotel was old and dirty"||(in 50 reviews)|
|great location||in 665 reviews|
|friendly staff||in 600 reviews|
|spacious room||in 529 reviews|
|room service||in 492 reviews|
|room was great||in 478 reviews|
|view of the marina||in 370 reviews|
|swimming pool||in 346 reviews|
|bed was very comfortable||in 247 reviews|
|hotel is great||in 207 reviews|
|nothing was too much||in 107 reviews|
|horizon club lounge||in 94 reviews|
|restaurants and bars||in 94 reviews|
|bit dated||in 93 reviews|
|walking distance||in 77 reviews|
|cairns||in 56 reviews|
|shangri-la||in 55 reviews|
|nothing was too much trouble||in 24 reviews|
Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.
We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.
pool furniture showed some signs of wear.
Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!
Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.
Wifi reception was poor in the rooms.
During our stay the towel was not very clean coz I saw three times the hair in the towel.
Right on the Marina
The proximity to the harbor, the restaurants and the facility was top notch. We loved our stay.
The staff were awesome; generally very friendly
This hotel is not representative of the Shangri-La group, and I struggle to see how it maitains a 5-star rating. The showerdid not drain properly, grit between the shower tiles is black in places, the fan is chipped, carpet stained, phone's "quick dial" buttons did not work, and the room is old and dated and sparsely furnished.
Shangri-La Hotel The Marina Cairns provides elegant accommodation in Cairns and is a stone's throw from Reef Fleet Terminal. It features free Wi-Fi, a fitness centre and an outdoor pool, and is within walking distance of The Reef Hotel Casino.
There are a range of amenities on offer to guests of the hotel, such as a coffee bar, a ballroom and a rooftop terrace. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is offered for convenience.
Shangri-La Hotel The Marina Cairns features 32 air conditioned rooms equipped with all the essentials to ensure an enjoyable stay. Each have a sitting area and a variety of entertainment options, such as movies-on-demand and a flat-screen TV. A private balcony, a mini bar and a pillow menu are also included.
The location of the hotel permits easy access to many tourist destinations on foot. Guests can also visit Cairns Convention Centre and Cairns Central.
based on 2,723 reviews
Policies vary by room type and provider.
Shangri-La Hotel, The Marina is located at Pierpoint Road in Cairns CBD, 0.8 km from the centre of Cairns. Esplanade Lagoon is the closest landmark to Shangri-La Hotel, The Marina.
Check-in time is 14:00 and check-out time is 11:00 at Shangri-La Hotel, The Marina.
Yes, Shangri-La Hotel, The Marina offers free Wi-Fi.
No, Shangri-La Hotel, The Marina does not offer free parking.
No, Shangri-La Hotel, The Marina does not offer free airport shuttle service.
Shangri-La Hotel, The Marina is 4.6 km from Cairns. Shangri-La Hotel, The Marina is 125.8 km from Bloomfield.
No, pets are not allowed at Shangri-La Hotel, The Marina.
Yes, Shangri-La Hotel, The Marina has a pool on-site.
Shangri-La Hotel, The Marina has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.