Sofitel Buenos Aires Recoleta

Mattress and bed in general very confortable.

Service - 45' at the bar without the barman (he was smoking somewhere and reeked of cigarette smoke when he came in) which means the waiters from the restaurant also have to take care of the bar. At breakfast, ordered poached eggs and cancelled the order 20' later - no eggs in sight!

The location - this neighborhood is gorgeous and it's a great spot to stay in while you discover the rest of Buenos Aires. The rooms are well appointed (but PLEASE add more outlets to the bedside stand and make them international outlets--and tell your other hotel friends in Argentina, too). This is a quintessential Brick/Sofitel so the ambiance is what you know and expect. No surprises and no real disappointments in terms of the hotel itself. The room service is VERY quick and the food was good--not great--but good. My stay was fine - it wasn't spectacular - just fine.

Breakfast is very limited and lacks imagination. Can we get beyond yogurt, cheese and salty meat? How about some nice vegetarian or vegan options for a change? I couldn't get anyone to wait on me during breakfast - was never offered tea/coffee or even greeted so that was disappointing. When it came time to check-out, I couldn't get anyone to answer the phone so lugged two very large suitcases to the elevator, etc. - and that doesn't work for me. This is an Accor Property and I do expect a level of service in exchange for staying. I'm not sure I would stay here again - I'd probably stay at the 4 Seasons, etc. OR at one of the many boutique hotels in the city - some of which offer a pool.