Cons (-) Staff is awful, quite rude.
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Amenities at Sheraton Brooklyn New York Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
- Wi-Fi available in all areas
Reviews of Sheraton Brooklyn New York Hotel
7.5
Good
4422 verified ratings
Wonderful
1443
Very good
843
Good
803
Okay
415
Fair
363
Mediocre
176
Poor
377
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's excellent location, with many highlighting its proximity to metro stations, shopping areas, and restaurants. Several reviewers also mentioned friendly and accommodating staff, especially specific employees who enhanced their stay. Cleanliness received mixed feedback, with some guests finding rooms clean and comfortable, while others noted issues like dust or unpleasant odors. Noise was a common concern, particularly from trains or nearby clubs, affecting sleep quality for some. Value for price was questioned by a few guests who felt the hotel was overpriced or encountered unexpected charges. Overall, the location and service stood out as positives, while noise and value were notable drawbacks.AI-generated from customer reviews
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7.5 out of 10
2217 reviews
7.2 out of 10
192 reviews
7.4 out of 10
45 reviews
7.3 out of 10
7 reviews
All reviews
Pros (+) In general the staff was attentive and effective.
Cons (-) In short, hotel should not be open during renovations. The smell, noises, slow elevator service, terrible plumbing, etc, etc. Their 230 “discounted rate” is a rip-off.
Cons (-) im not sure its a sheraton problem, however your hotel is the one left us on the street. we had a confirmed reservation from KAYAK and when we arrived at your hotel at 10:00 PM we were told no vacancies. there is not much to say, a complementary room would be nice.
Pros (+) There wasn't much included in this stay. The tv only offered basic cable, the WiFi wasn't free, and the jacuzzi was broken. But they had no problem putting a $250 hold on my card. Honestly it was OK but I don't think I'd stay here again. There are a lot hotels in this price range in the same area I'd stay at first.
Cons (-) No cable/movie options, no wifi, $250 hold, broken jacuzzi. Who doesn't offer wifi this day in age? I felt like they were gauging me for every dollar.
Pros (+) I never been to a hotel where you have to pay for WiFi 4.95 for one hour smh
Cons (-) No microwave, no Refrigerator. I will NEVER go there again Aloft or the holiday inn is way better
Pros (+) We stayed three nights while visiting family in Brooklyn. We booked through a third party site on Kayak. In the past at other hotels, this leads to being treated as a second class citizen. This was not the case at the Sheraton. Everyone was very polite and friendly and met all how requests without hesitation. The room was good for the price in Brooklyn, very clean with nice, comfortable bedding.
Cons (-) Noisy family next door in the mornings but this was not the hotel's fault.
Cons (-) Kayak
Location
228 Duffield Street, Brooklyn, NY 11201
What's nearby
- New York Transit Museum0.5 km
- Brooklyn Academy of Music0.8 km
- Congregation Baith Israel Anshei Emes1.1 km
- Hotel Margaret1.3 km
- Brooklyn Bridge1.8 km
- Congregation Beth Elohim2.4 km
- Brooklyn Public Library2.5 km
- Brooklyn Museum2.9 km
- Congregation Beth Jacob Ohev Sholom2.9 km
- Brooklyn Botanic Gardens3 km
- Greenwood Cemetery4 km
- Eastern Parkway4.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Sheraton Brooklyn New York Hotel
Low season | High season | Average price (weeknight) |
|---|---|---|
February | November | $379 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 39% rise in price. | Average Sun - Thu price over the last 2 weeks. |
Sheraton Brooklyn New York Hotel
Which month has the cheapest rates at Sheraton Brooklyn New York Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Brooklyn New York Hotel is February, with an average nightly rate of $248. The most expensive month is September at $749 per night.
What is the cheapest day to book Sheraton Brooklyn New York Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Brooklyn New York Hotel is Monday, with an average nightly rate of $230. The most expensive day is Saturday at $988 per night.
How far in advance should you book Sheraton Brooklyn New York Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Brooklyn New York Hotel, book around 2 weeks in advance. This could save you approximately 19% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Brooklyn New York Hotel
FAQs when booking at Sheraton Brooklyn New York Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in BrooklynGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.3 | 3.4 km | New York LaGuardia | 13.3 km |