|"everything was great."||(in 24 reviews)|
|"Breakfast was great staff was friendly."||(in 91 reviews)|
|"We always enjoy the spring hill!"||(in 1 review)|
|"No hand towels in bath."||(in 6 reviews)|
|"Hot water came out both taps."||(in 12 reviews)|
|""Surly, unhelpful staff, lying to us numerous times.""||(in 2 reviews)|
|room was nice||in 242 reviews|
|staff was very friendly||in 192 reviews|
|breakfast was good||in 172 reviews|
|bed was very comfortable||in 123 reviews|
|front desk||in 71 reviews|
|everything was great||in 66 reviews|
|hotel was very clean||in 62 reviews|
|rooms are nice||in 54 reviews|
|indoor pool||in 50 reviews|
|sitting area||in 37 reviews|
|hot water||in 32 reviews|
|wash cloths||in 12 reviews|
|could hear||in 11 reviews|
|key card reader||in 11 reviews|
|every time||in 7 reviews|
|tasted fake||in 6 reviews|
|spring hill||in 4 reviews|
Room did not have bedding and dirty towels were on the floor. We were moved to a different room after an hour wait. They had several people complaining. The staff was doing the best they could but not the start that we wanted.
Been prepared for check in.
Carpet in hallways on the second floor was nasty
We received a double bed room and the beds did not seem to be queen size. Other than that...all was well.
Beds are comfortable.
Double charged. No mgr available for at least another week. Dripping wet fridge (maintenance would only be called if we agreed to stay in room while being fixed). Damp smell in room. Surly male clerk - same one pm and morning shifts. Other staff delightful to deal with.
Fridge filled with dripping water, few towels and poor quality, ice machine broken, when checking out, I gave desk clerk my credit card to cover last minute snack purchases as we were running late. He not only charged for snacks but also charged my card $148 for room thAt was booked and paid through Kayak several days earlier. I did not know this until decline and charges arrived in email today. Not happy
Great location to stay in.
The bed mattress needs to be changed. When you lay down it's sagging and not very comfortable.
The whole stay was wonderful. The staff was very helpful and nice. They were completely understanding when I called to advise I was going to be delayed checking out, and agreed to extend my checkout time without hesitation.
Very very minor cleaning mistakes. But I'm a picky neat freak.
Everything was absolutely perfect! The staff were extremely helpful and friendly, and the room was modern and absolutely immaculate.
Everything was perfect
We had a great room. Very clean ,spacious,and modern
Could hear every step that guest above us took. Could hear guest next to us talking at 2 am.
The price was very reasonable for the hotel. The staff was very friendly and helpful. The rooms was very nice and the bed was Super comfortable. Will definitely stay there again. The rooms was very clean as well.
The location wasn't the best because it's so far from the main attractions. The hallways was very hot.
convenience and the parking was great.
Travel in style at SpringHill Suites by Marriott® in Bossier City, Louisiana, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused – all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in Bossier City. Take the stress out of travel with free Wi-Fi, a relaxing pool and fitness center. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day– like eggs with local salsa or yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to Bossier City and leave relaxed and refreshed.
based on 586 reviews
Policies vary by room type and provider.
Guests with existing Springhill Suites Shreveport-Bossier City/Louisiana Downs reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Springhill Suites Shreveport-Bossier City/Louisiana Downs for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Springhill Suites Shreveport-Bossier City/Louisiana Downs is located at 8010 East Texas Street, 10.2 km from the centre of Bossier City. Harrah's Louisiana Downs Casino And Racetrack is the closest landmark to Springhill Suites Shreveport-Bossier City/Louisiana Downs.
Check-in time is 15:00 and check-out time is 12:00 at Springhill Suites Shreveport-Bossier City/Louisiana Downs.
Yes, Springhill Suites Shreveport-Bossier City/Louisiana Downs offers free Wi-Fi.
Yes, Springhill Suites Shreveport-Bossier City/Louisiana Downs offers free parking.
No, Springhill Suites Shreveport-Bossier City/Louisiana Downs does not offer free airport shuttle service.
Springhill Suites Shreveport-Bossier City/Louisiana Downs is 21.4 km from Shreveport. Springhill Suites Shreveport-Bossier City/Louisiana Downs is 103 km from Longview East Texas Regional.
Yes, Springhill Suites Shreveport-Bossier City/Louisiana Downs is a pet-friendly hotel.
Yes, Springhill Suites Shreveport-Bossier City/Louisiana Downs has a pool on-site.
Springhill Suites Shreveport-Bossier City/Louisiana Downs has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.