Casa Lozada

They changed the room price...

The staff is very friendly despite having to deal with a hotel that has many shortcomings

- The rooms are very noisy because they are not fully isolated from the exterior as all of them have a wall composed entirely of windows. I was able to hear all the conversations of rooms next to mine. - There is no air conditioner. - There is not really hot water just warm water that depending on the climate it may be cold. When you ask the staff, they say that is what they always have. - The breakfast is really poor and with a bad taste, there is not even coffee. More even, the little fruit they put is surrounded by flies which makes it unhygienic. - When it rained there were leaks in all the corridors. - The TV has premium channels like HBO, but if you want to see for example Game of Thrones, it asks for a password that nobody in the hotel knows. - The bathroom is so ugly that gives you the sensation of being accomodated in the poorest of the hostels. The wall was unpainted and in some sections, the coating fell. - Last but not least the WiFi is very slow. Once you are connected you can comprobate than the speed doesn't exceed 2 megabytes.

They charge you 19% more than the advertised price and they say you can claim it back at the airport. This is NOT true. You SHOULD NOT pay for this if you are not a resident of Colombia. Im shocked and I will try my best to make an official complain.

It was very central and in a good location

You could hear anything. The staff was fighting very loudly. The fight was about old payments with another person and you could hear anything. It was very hard to sleep as the noise was all over the place. In the description says that if you are not resident of Colombia you don’t have to pay the IVA, they charged it any way as of course is more money for them. They mentioned too that they had an American breakfast, I’ve never seen an American breakfast like that. Probably the worst breakfast I ever had in an “hotel” offering American breakfast that was a bad prepared egg, old fruits and bad quality bread. Another bad thing was the service of the door. You’ll have to wait until the desk person was free to open the principal door for you, otherwise you can not go out or get in. It is a very overprice place taking in mind the outcome and the quality of the staff. Not recommended unless you don’t have another option. But be prepared for the bad service, breakfast and outcome