I enjoyed the location. It was nice being attached to the mall didn’t have to exit the building. Also it is surrounded by a nice shopping area. I was trying to book a room downtown and booked this one by mistake but still very much enjoyed it
Large red stain on the floor. I also booked the room the same day and requested a king size bed. I was told check in wasn’t until 4. Me and my boyfriend waited until about 430 and the room still wasn’t ready. Instead they offered us a double queen for the same price. I didn’t want to take it but I was already tired and accepted the room anyway.
That fact that it is connected to the mall is the BEST thing about this hotel.
Seems somewhat outdated. Not enough attention is being paid to the small things (carpet and bed linen was stained, bath tub faucet leaked, pool/hot tub CLOSED). I expect more from a Hyatt Regency.
Nothing, when I arrived at around 12:45 AM I was informed that they overbooked the hotel and had no rooms available.
This hotel must be running a scam by overbooking and charging people who don't show up for space that was already sold. Collecting twice for the same room. You need to refund my money that you charged my credit card!
Ran to atlanta from hurricane Irma . They were so accommendating . Set o kid zone for kids in ballroom . Let all pets stay and staff was great
It was connected to a mall which was nice to kill my time until my flight the next day.
Our stay at the Wynfrey was absolutely awesome!! We loved the convenience of being attached to the mall too. 5 stars!!!!
My only complaint was the housekeepers were knocking on your door before 8am to clean your rooms! We were on vacation & having loooong nights, so we were still resting at that early hour and didn't want to be disturbed.
Fantastic staff; friendly and efficient. Rooms were spacious and clean. Location offers walkable mall dining options.
My daughter sweet 13th
The location was perfect the staff was friendly the food was amazing the pool is growing sexy overall great stay the shopping was a plus everything you need it's right there at your fingertips.
The only bad thing I can say is that there wasn't enough towels in the room and when I ask for some the gentleman act like they were his house he only wanted to give me one but overall my stay was great
Comvient to our conference
My mother and I stayed at the Hyatt Wynfrey for the Alabama Dental Alumni Weekend. She is a hygienists and I am a dentist, so we enjoyed the convience. She is a diabetic, recovering from a broken hip so it was nice having her so close to her conferences. I liked having the fitness room just a few doors down from our room. I liked the sensor nite lite on the night stand for my mother getting up in the night. (One broken hip is enough)
II did not see any evidence of green...no recycling, reusing sundries (like the Embassy Suites), etc. The staff weren't aware of any such efforts.
great weekend getaway
We liked everything about it. The staff made you feel at home and they went above and beyond to make sure your stay was perfect. It was a joy to see them whenever you where in the hotel. The rooms were awesome and always kept clean! We stayed for our anniversary for the second time and plan on staying from here on out.
The room was very nice and clean. All of the staff were very friendly and helpful. The breakfast buffet had a good variety and was fresh. Since this was a surprise trip to take my wife shopping, being attached to the mall was perfect.
Our room was across from the ice machine. Wasn't a problem until someone decided to get ice at 6:30am on a Sunday morning. While we didn't watch TV much, the guide provided didn't list all the channels and had to flick through all of them to find the channel I wanted. The toilet flush didn't function very well and the water in it was a rusty brown.
Great Breakfast buffet. Friendly staff, comfortable bed.
The Hyatt Regency Birmingham – The Wynfrey Hotel’s front door is a gateway to Birmingham’s culture, history, and recreation. The hotel is only minutes away from the attractions of downtown Birmingham, the Robert Trent Jones Golf Trail. With Alabama’s top tourist attraction, Riverchase Galleria Mall connected to our hotel, you can step directly from the comfort of our lobby into this vibrant shopping mecca and its more than 200 fine specialty shops. Seasonal outdoor heated pool.
Based on 1,658 reviews
Value for money
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