Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People mover |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Bilbao Airport
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10.0 Wonderful
Apr 2019
Pros:
Gas mileage was great, gps was useful.Cons:
We did not get the car we had signed up for. The car we wanted was automatic, but we were given standard. Two of the drivers got an IDP ($30/each) so we could drive the rental but one of us do not drive stick so it was a waste of money to get the IDP6.0 Okay
Jun 2017
Pros:
Service was friendly and helpful at pickup. Got a size upgrade for free.Cons:
No map available. Turn in at Reus very hard to find, and didn't have a sign. Clerk tried to gouge us for "damage" that wasn't there, but luckily we'd purchased the insurance (don't think she knew that initially) so we were able to resolve the issue quickly.One location in Bilbao Airport
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9.6 Wonderful
Jul 2019
Pros:
Good job finding a suitable car.8.0 Very Good
Apr 2023
10.0 Wonderful
May 2022
10.0 Wonderful
Oct 2021
One location in Bilbao Airport
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10.0 Wonderful
May 2022
1.9 Poor
Sep 2021
One location in Bilbao Airport
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4.0 Mediocre
Dec 2019
Pros:
The car was clean and well maintained.Cons:
The pick up and drop off experience could have been better. The staff was not very knowledgable regarding local laws even though they get tourists all the time. The rental was supposed to cost 240$ but they placed a hold of 1000$. Not sure if they are gonna remove that, or I'd have to talk to customer care to get that removed. Drop off was exceedingly painful with no clear instructions.8.0 Very Good
Sep 2019
Cons:
An upgrade for your Preferred Avis customer.2.0 Poor
Mar 2017
Cons:
I cancelled The reservation after waiting in line for 30 minutes and found another car from Europe car it was very disappointing6.8 Okay
Oct 2016
Pros:
Good car, reasonable priceCons:
Hidden "surcharge" fee with tax on that as well of course. No idea what this is for. I pre-paid with kayak and returned the vehicle in good order and full of fuel. Maybe there's a good reaon for it but certainly isn't explained in the invoice I've been sent after returning home.One location in Bilbao Airport
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2.0 Poor
Nov 2018
Pros:
Absolutely NothingCons:
After allowing me to pay the deposit using my American Express card, I was told the day the rental was to bugin that the car rental company would not accept Amex for the bulk of the payment. I ended up having to cancel the reservation and lose my deposit. Shameful !!!!6.0 Okay
Sep 2018
Pros:
The employees are welocming and respectful.Cons:
-The car I rented broke down while driving. Neither the offic nor the road assistance responded to my calls. Putting me in a bad situation. -they make a big deal out of returning the car without a full fuel tank. - they don't have enough people at their counters, need to wait a lot until it's my turn.2.0 Poor
Jul 2018
Pros:
HorribleCons:
No car10.0 Wonderful
Jul 2017
Pros:
Friendly staff took care of us well. Free upgrade on the car too.10.0 Wonderful
Oct 2022
10.0 Wonderful
Jun 2022
One location in Bilbao Airport
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5.6 Fair
Sep 2019
Cons:
First car a/c was broken. Had a hard time contacting them, finally got a replacement— which had a tire with a slow leak.5.2 Fair
Sep 2019
Pros:
CarCons:
Charge extra 60€ due to the flight delay of 1 hour, even after my call from the Flight's origin... Is not a good value for money8.4 Very Good
Jun 2019
Cons:
Check-in duration4.4 Mediocre
Jul 2017
Pros:
They were courteous when I picked up the car. Spoke English well. There was not much of a wait to get serviceCons:
The GPS did not work well. The car would not start onthe last day of the trip and neither The Hertz office in Nice or in Spain would help. Allianz insurance would not help. The situation is still not resolved, I have spent 6 or more hours on the phone with only getting told "that I need to talk to a different Hertz office.2.0 Poor
Jul 2017
Pros:
car was newCons:
I booked a car for 6 passengers only to be told its not big enough for our luggage.I was given a bigger car that I had to pay for. Then I was told that the car I purchased didn't include any Insurance at all and that I was liable up to 25000 Euro. in all I had to pay approx. another $450 Euro for the car. I wont waste my time on the holiday complaining and reporting this abuse of vulnerable travellers(when they don't have another choice and cancellation is not allowed) but when I get back to Sydney I will be making formal complaints10.0 Wonderful
Jun 2017
Cons:
No local map available at pickupexcellenOne location in Bilbao Airport
One location in Bilbao Airport
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2.0 Poor
Jul 2017
Pros:
NothingCons:
Rented me a smaller car than I had reserved. Then I got two additional charges to my credit card totaling over $500 Dollars for ludicrous charges. They claimed the car was dirty (even though it was clean for a 12 day car rental) and they claimed I made a small scratch on the plastic bumper. They also charged me more than double the price for what I had reserved on Kayak when I picked up the car.1.9 Poor
Aug 2021
One location in Bilbao Airport
2 locations in Bilbao Airport
One location in Bilbao Airport
One location in Bilbao Airport
One location in Bilbao Airport
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Bilbao Airport (BIO), Bo. Gaztañaga, 633
+34 966 36 03 60
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Bilbao Airport
+34 944 53 09 31
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Bilbao Airport C Landatxu 4
+34 946 44 40 50
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Bilbao Aeropuerto
34 0 902105055
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Bilbao Aeropuerto * No Devolucion Furgonetas (truck)*
+34 946 44 40 50
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Calle Landatxu, 4 48160, Derio, Bilbao
+34 946 44 40 50
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Aeropuerto De Bilbao - Loiu
+34 902 101 780
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Enterprise Rent A Car
+34 944 53 33 40
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Polígono industrial Astikene
+34 902 360 636
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Errota Zaharra número 8 Parque empresarial Astikene
+34 662 354 028
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Orroño Kalea, 29-31 Parque Empresarial Astikene, 48160 Derio, Biscay
+34 674 41 82 88
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Holiday Inn Express Bilbao Zarandoa 5
+34 918 34 40 64
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Bilbao Airport
+34 944 53 09 31
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Most popular agency | Hertz |
---|---|
Most popular car type | Economy |
Average price | $75/day |
Good deal | $51/day |