Hotel Estelar En Alto Prado

Health and safety

• Contactless check-in/check-out
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• First-aid kit
• Process in place to check health of guests
• CCTV in common areas
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Safe
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces

Services and conveniences

• Wedding services
• Ticket service
• Business centre
• Wake-up service
• Concierge service
• Safety deposit box
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Tour desk
• 24-hour front desk

Basics

• Free Wi-Fi
• Wi-Fi available in all areas
• Internet
• Towels
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned

Pool and spa

• Spa and wellness centre
• Massage
• Spa
• Hot tub
• Outdoor pool
• Sauna
• Steam room

Dining

• Minibar
• Special diet menus (on request)
• Snack bar
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop

Accessibility and suitability

• Non-smoking rooms available
• Pets allowed on request. Charges may apply.
• Disabled access
• Lift
• Designated smoking area

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Iron and ironing board
• Trouser press

General

• Family rooms
• Seating area
• Soundproof rooms
• Telephone
• Storage available

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)

Media and entertainment

• Radio
• Flat-screen TV
• Cable or satellite TV
• TV

Bathroom

• Shower
• Hairdryer
• Toilet paper
• Private bathroom

Workspace

• Fax/photocopying
• Desk

Outdoor

• Terrace/Patio

Things to do

• Beauty salon

Family friendly

• Kid-friendly buffet

Fitness

• Fitness centre