Hotel Balmoral

Location was only a short walk from a lovely promenade with nice restaurants and the metro, as well as the hop on hop off bus. We felt safe there. Staff were very friendly and helpful and spoke spanish and english fluently. Our room was ready when we arrived, and the hotel arranged transporation for us which was much appreciated.

The air conditioning was really slow to work, and we called for assistance but the maintenance guy told us that they open the windows during cleaning and don't turn on the A/C which makes the rooms really hot when you arrive and it takes an hour or so to cool down. Would suggest cleaning staff leave key cards in the rooms with A/C on if guests are expected.

Location. Real tiddy. Big room

Small bed, not so confy to sleep. The lack of slippers.

Room was nice facing onto the street. Comfortable bed. Nice bathroom with tub

They say its the small things that count and that is what let this hotel down. Small paper cups in room rather then china and not replaced one day. Only one tiny bar of soap to use between the sink and shower. Tiny tissue packet with about 3 tissues in it

Location, Cleanliness, Staff, Great breakfast

No

Location, most of the staff, breakfast buffet.

Some staff were cold, but most were good. Access to wellness center needs to be expanded. And staff needs more language training.

Hotel's location is excellent. Two minutes walk from passeig de gracia. Internet is free of charge and very good. Breakfast was ok.

Poor fitness center. Also room and bed are too small.

Great value, big well-equipped clean room with excellent facilities A+

The location is excellent. Approximately 10 minutes walk from La Ramblas and many restaurants.

The excellent location