Motel 6 Bakersfield South

The only staff members who was nice was a girl with green colored hair. I can't remember her name but she has excellent customer service and was really nice. And the Gm manager I believe her name is Becky. She was nice as well.

The first night I stay in room 247 and the room air conditioner was broke and leaked water into my luggage destroying my luggage. And they had roaches, I told them about it. They gave me a new room but the next day and gave me a cheaper discount. Even though I feel like they knew that room was in that condition because I seen a review after I stayed that the same thing happened to them. The next night I stayed I told them I was leaving for a few hours and I didn't want room service and the GM said she would let the housekeeper know because they have one day where I didn't have to get room service and the housekeeper still went into the room and serviced the bathroom. But she took my facetowels that I bought which was colored that were in the bathroom and my backpack was moved from its original location. I also told the front desk about it. They apologize but I never got my towels back and I had to replace my towels. Just like I had to replace my luggage. The next day I stayed again. My sister came and used her card to pay for my room because iTunes took 75 dollars off my debit card so I had to dispute it and wait for it to come on my card in 7 business days. Me and my child's father and sister got into a heated argument and they asked us to leave and gave us a refund. But when the incident happened the staff were very rude. It an older black woman who wears a wig that makes her look like Wanda Sykes and an young black boy giving attitude and cracking jokes about the situation which I feel was very unprofessional. They made it seem to the police my child's father was abusive and it wasn't the case it was an argument. And the front desk employee shellie was rude and she needs to fix her attitude. I'm on the DNR but I will be taking legal actions against the hotel for my luggage being ruin and the housekeeper taking my towels that didn't belong to her.