Staff were very friendly and accommodating. Rooms were very comfortable. I would stay there again.
The restaurant was terrible. Food was mediocre at best. The waiters and waitresses were good.
Shower water would be scalding hot at intervals
They will charge you for parking!
Being downtown was convenient. I regret getting an upgrade from the 3rd floor to the 12th because I ended up with an uncomfortable bed that sagged so much it felt indented.
Having to pay for parking sucked. And my bed was so indented that I could not get comfortable. The pillows are too thick too.
Location is great for shopping and downtown restaurants.
Bath was in need of updating. Very limited parking lot. First floor check-in area was cramped, cluttered and needed updating.
Not bad, but not as good as expected
The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time).
I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in the room...so cheap that two of them were cracked and unusable before I even got them out of the plastic wrapper. I also expected parking to be included; instead, it was an extra 12 bucks. That's not awful, but for $100 a night you should be able to toss in parking.
Location, accessibility, value for price, helpful staff, clean and comfortable rooms
False fire alarm later announced as a drill at 5:30 am.
Staff was rude and unprofessional, not to us but witnessed towards another guest. Hotel is old, outdated and needs a major remodel.
The staff at the front desk was very friendly. They just smiled and welcomed us back when we were in and out all night with a big group of friends who also had rooms.
With a stay at Westmark Anchorage Hotel, you'll be centrally located in Anchorage, within a 10-minute drive of Sullivan Arena and Imaginarium - Science Discovery Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Anchorage? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Self parking (subject to charges) is available onsite.
Based on 499 reviews
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