Poor

Mar 2018

2.0

Pets allowed?

We booked a room here because it was listed as pet friendly. We paid and our reservation was confirmed. When we checked in we were told that thefe was an additional fee of 50.00 per night for our dog. This practically doubled the cost for us. We were fortunately able to cancel with a full refund and found another hotel - microtel - that was a little more pet friendly. They charged 10.00 per nite extra for the dog which was much more affordable. I wish these hotels would all list these additional fees when you book

Unexpected fee

Okay

Apr 2017

5.7

Room was clean and nice.

Didn't have hot water all weekend. Front desk made excuses as to why there was no hot water. Not the front desks fault for no hot water but didn't bother to try and make the situation any better either.

Okay

Feb 2016

5.4

What happened to this motel

The room was a nice size and the breakfast was good.

When we walked into the motel, there were people sleeping on the couches in the entry way with their luggage, children running around in and out of the pool area, screaming and hollering. The pool hours didn't seem to make a bit of difference, and they put is in a room directly across from the pool.

Okay

Sep 2015

6.0

Sale price was great! Nice breakfast. Great location

Paint peeling in bathroom. Sinks dirty. Remote battery dead

Mediocre

Mar 2015

4.0

Housekeepers were good.

The internet was "down" for three of our four days there and they didn't seem to care about fixing it. Seemed to be a little irritated that I would ask when it was going to be fixed. The swimming pool and hot tub were out of order for 2.5 of our four day stay and again they couldn't tell me when it would be functional and didn't seem to care. We were there with a grandson and the swimming was one of the main reasons we selected this motel. The front desk people were nice but were young and not very experienced or helpful. I believe there is a management problem and generally a lack of customer service. The price also was too high as compared to other area motels.