Aging hotel. Friendly service, but they were very understaffed. The breakfast wasn’t great - coffee and juices tasted awful. The room did seem clean, but furniture needs to be updated (peeling leather, etc).
2 stars
Spark by Hilton Amarillo Western Plaza
Photos of Spark by Hilton Amarillo Western Plaza
Overview
Hotel in Amarillo with free breakfast and a fitness center An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Comfort Suites Amarillo offers 109 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Recreational amenities at the hotel include an indoor pool and a fitness center.
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Amenities at Spark by Hilton Amarillo Western Plaza
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Business centre
- Parking
- Pets allowed on request. Charges may apply.
- Complimentary breakfast
- Hairdryer
- Gift shop
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
Bathroom
- Bathtub
- Hairdryer
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Laundry
- Iron and ironing board
Workspace
- Desk
Dining
- Coffee machine
Things to do
- Gift shop
Services and conveniences
- Business centre
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Spark by Hilton Amarillo Western Plaza
7.5
Good
191 verified ratings
Wonderful
98
Very good
22
Good
14
Okay
10
Fair
11
Mediocre
9
Poor
27
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel and its convenient location. However, many expressed dissatisfaction with the service, citing issues such as unhelpful staff, malfunctioning amenities, and unresolved complaints. The overall experience was marred by negative aspects, particularly regarding room conditions and service responsiveness.AI-generated from customer reviews
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Score by provider
7.5 out of 10
134 reviews
8.1 out of 10
7 reviews
6.2 out of 10
4 reviews
All reviews
Pros (+) Location was the only plus, as we wanted a hotel closer to the canyon. Housekeeping could not keep up with the busy weekend. Our rooms were so dirty at arrival, we requested to change rooms to another "cleanish" room. To be fair, they were in the middle of updating the hotel, but cleanliness issues had nothing to do with the renovations. If you have no choice but to stay at the Ventura location, m...
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Pros (+) Location to restaurants and stores.
Cons (-) The hotel looks new from the outside, however it is deceiving. Upkeep of hotel could be better. Mattress covers aren't washed, had old blood stain and hairs all over. Walls have lots of stains. Ketchup splatter on walls not cleaned. Pool area had bad odor.
Cons (-) there was trash still in the room. empty pizza box and dirty plates. also no remote and the breakfast was limited.
Location
12 Western Plaza Drive, Amarillo, TX 79109
What's nearby
- Jack Sisemore Traveland RV Museum2.7 km
- St. Mary's Cathedral3.1 km
- Amarillo Museum of Art3.2 km
- Helium Monument3.2 km
- Don Harrington Discovery Center and Space Theater3.3 km
- Amarillo Botanical Gardens3.3 km
- Baptist St. Anthony's Health Care System3.7 km
- Northwest Texas Hospitals3.9 km
- Chase Tower Amarillo4.2 km
- Westgate Mall4.3 km
- Amarillo Historical Museum4.4 km
- Globe-News Center4.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Spark by Hilton Amarillo Western Plaza
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See most recommended stays in AmarilloGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
6.9 | 5.8 km | Amarillo | 16.1 km |
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