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Hotels near Albany Intl airport

Hotels near Albany Intl airport

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Albany Intl (ALB) - Albany, NY, United States
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Best hotels near Albany Intl airport

Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
9.0
Overall
8.8
Overall 9.0 Excellent
Based on 143 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
9.0
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
8.8
Services
9.2
Staff
9.4
Cleanliness
9.3
Comfort
9.3
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
10.0
Comfort
9.4
Location
9.2
Services
9.4
Staff
10.0

Excellent 10.0
Pros: Amazing staff! Thx for ur hospitality
Excellent 10.0
Pros: Spacious room and location. Staff was great!
Cons: Was not aware the pool was closed :(
Excellent 9.2
Pros: Price was great. Nice breakfast. Very clean
Cons: Beds are just okay. No USB chargers for electronics.
Good 6.7
Pros: The breakfast.
Cons: The sofa bed did not appear clean. It had stains on it. The pillow was ripped. We have five guest and they only have us 3 wash clothes and three towels. I requested more and it took over thirty minutes to get them. The price of a pint of milk was three dollars- that’s absurd.
Excellent 10.0
Pros: I came from North Carolina for a family emergency and the staff was more than helpful and so understanding of my situation making our stay exceptional. And I mean the front desk staff the morning breakfast staff and room service were all very professional and so nice. I would recommend everyone to stay here.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Good breakfast, nice room
Cons: Nothing
Good 7.1
Pros: It was fine. Nothing special
Excellent 8.0
Pros: Extra couch in room
Cons: Would have liked a separate tv near couch so my husband could have stayed up to watch tv & I could go to sleep. Did not like bathroom separated.
Excellent 10.0
Pros: Comfortable, quiet, and friendly staff!
Excellent 8.0
Cons: I have stayed at many Marriott the beds were not standard for Marriott they were very uncomfortable and very hard
Excellent 10.0
Pros: What a relief after that horrible place in Dunkirk. Everyone was SO friendly and helpful. It was clean, modern, WONDERFUL!
Excellent 9.0
Pros: very friendly staff. Room was very nice and spacious with a lounge area and a decent desk. Loved the Chupa Chups lollypop vase!
Cons: Only negative about the suite room was that the bathroom has a sliding door and opens up directly to the bed, offering very little bathroom privacy.
Excellent 10.0
Pros: Great size rooms
Excellent 10.0
Pros: The staff was friendly and professional. The room was clean.
Cons: NA
Excellent 10.0
Pros: The modern and clean room.
Cons: No
Excellent 10.0
Pros: Room is beautiful and clean and breakfast is excellent.
Excellent 10.0
Pros: Great breakfast!!!
Cons: No shopping or eating within walking distance
Good 7.0
Pros: Clean, friendly staff and a nice continental breakfast.
Cons: The pool was so small that "swimming" is not possible. What the picture doesn't really show is that the pool is about 20'x20'. That part was very disappointing.
Excellent 10.0
Pros: Staff
Cons: The bed could be more comfortable
Mediocre 2.0
Pros: I clean it
Cons: rude personal peaple
Okay 5.0
Pros: The woman in the breakfast room was friendly and most helpful. Breakfast was a great choice of options. It satisfied all five in our party including 3 children.
Cons: When we got to our room we found on the floor under the phone stand an empty cup. The rug had a patch of water on it over near the door. It made us think the room had not been vacumned. I reported this to the desk but, nothing was done.
Good 6.0
Cons: There were a few things in our room that could have used maintenance. But overall for the price it was a very good hotel.
Excellent 10.0
Pros: The room was beautiful! Breakfast was great, with tons of options. The staff was absolutely delightful!
Cons: The only minor drawback was that the pool was chilly. That was a huge draw for us to say there, and we certainly still used it, just would have enjoyed it more, and for longer if it were warm.
Good 6.0
Pros: The staff was very friendly and helpful.
SpringHill Suites by Marriott Albany Latham-Colonie - Albany
Rated no. 1
9.0
Excellent 9.0
Based on 143 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
9.0
Overall 8.8 Excellent
Based on 315 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
8.9
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.3
Cleanliness
9.2
Comfort
9.4
Facilities
10.0
Location
8.9
Overall
8.0
Cleanliness
9.5
Comfort
9.5
Location
9.7
Services
9.6
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.2
Staff
9.1

Good 7.0
Pros: Comfortable bed & the airport shuttle made it worthwhile
Cons: Hot tub was closed
Excellent 8.0
Pros: overall everything went well, we liked the room and location was great.
Cons: the only problem we had was the bathtub from the first shower was not draining properly. so by the time second person showered tub was still holding water.
Good 7.0
Pros: Complementary breakfast and dinner to go. Nice kitchen in our room. Was really nice for our week long stay. The pool was so nice and heated.
Cons: The bathroom was very tiny, caught my foot on the door many times. My family with 2 toddlers struggled without a bathtub we had standing shower only. Wifi was a struggle to get and stay working.
Poor 1.0
Pros: Updated looked, grounds well kept. Breakfast area clean, food was good.
Cons: Some things were broken in our room. Kitchen sink handle, light switches not working. Room smelled of cigarettes in a non smoking room.
Excellent 10.0
Pros: I love this hotel, the staff was very friendly and pleasant. The suite that we stayed in was very clean and the bed was amazing..Pool area was clean and awesome and i enjoy the time i was able to get for the pool.. The breakfast and safety essentials and cleanliness was everything in all area of the Hotel.The young man and Lady @the front desk was very helpful in always they could be.I recommend this hotel to friend and family and we will be back to do an observation because it was a lot to offer and we only had little time. My Man was very overwhelmed for his stay @ Staybridge for his birthday..Thank you very much for your Hospitality
Cons: We understand but the jacuzzi area..Other than that we will be back soon..
Excellent 10.0
Pros: Absolutely beautiful hotel and the most friendly staff!!! I’ll definitely stay again!!
Excellent 10.0
Pros: Location close to Albany airport & restaurants. Very clean & well equipped for longer stay. Have stayed @ Home 2 suites by Hilton & Staybridge wasbetter equipped w/full size coffe maker, stove (pots & pans) & full fridge.
Cons: Bathroom area very small. Would prefer to have sink & dressing area as one or al least enclosed for privacy. But over all will be looking for Staybridge in other cities we fequent.
Excellent 10.0
Pros: Staff was amazing. hotel was very clean
Excellent 10.0
Pros: Excellent service and experience. Thank you!
Cons: No
Excellent 10.0
Excellent 10.0
Pros: Loved everything about this hotel Staff couldn't be friendlier or more accommodating Rooms brand new great pool hot tub basketball court breakfast and location. Will definitely recommend this hotel and will be returning whenever in the area
Cons: Nothing
Excellent 10.0
Pros: great staff great rooms great outside social area very good breakfast
Excellent 10.0
Pros: Free breakfast @ dinners walk in showers business center location to nearby reasturants shopping clean
Excellent 10.0
Pros: Breakfast
Cons: Unable to open windows
Excellent 9.0
Pros: great breakfast & suppers, very clean, plenty of parking & entrances.
Cons: printer ran out of ink in business center
Excellent 10.0
Pros: Evening drinks and meals
Cons: Kids swimming in the hot tube with no supervision.There where 8 kids and 1 adult in the hot tube that specifically atates 5 people total
Excellent 8.5
Excellent 8.5
Excellent 8.0
Pros: Friendly staff and cleanliness
Cons: The electricity in our room went out and we wasted a lot of precious time waiting for a solution. After an hour they moved us to a different room but it made me very late for an important event. That was disappointing, but everything else was great.
Staybridge Suites Albany Wolf RD-Colonie Center - Albany
Rated no. 2
8.8
Excellent 8.8
Based on 315 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
8.9
Overall
9.5
Overall 8.8 Excellent
Based on 277 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
8.9
Overall
9.5
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
9.1
Staff
9.2
Cleanliness
9.2
Comfort
9.3
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
9.1
Comfort
8.8
Location
9.0
Services
8.8
Staff
8.5
Cleanliness
9.3
Comfort
8.8
Location
9.1
Services
9.0
Staff
8.9
Cleanliness
9.5
Comfort
9.2
Location
9.1
Services
9.5
Staff
9.6

Okay 5.0
Pros: Scheduled maintenance on the parking lot was not communicated to guests. This resulted in being sent to another hotels parking lot after midnight. The hotel staff was rude in explaining this as they assumed we had been notified. Upon returning to our room we found a note under our door left after we had left our room for the day, after 3 pm.
Cons: Poor communication with guests, rude response from multiple staff in response. Limited dishes provided in kitchen, dishes were dirty and dishwashing soap was not available until we asked
Mediocre 3.0
Pros: Clean, nice hotel room.
Cons: Pool only had 1 hour slots available for the pool and the hot tub was closed which was disappointing because we got a hotel specifically for the pool.
Good 7.0
Pros: The room was clean. The towels were of an excellent quality and the room was supplied with a sufficient amount There was minimal noise from the outside. The maintenance staff was excellent. The bed was comfortable and there was an extra blanket in the closet. The breakfast was limited but the woman staffing it was warm and friendly.
Cons: Once again when I arrived they did not have a room on the first floor as requested. I am 79 and my standard request is a room on the first floor as close as possible to an outside door. When lugging a suitcase, computer, etc. I prefer not having to lug them a long distance. After telling the staff at the front desk this is the second time this has happened.....a room suddenly appeared on the first floor near a door. I could not sign into my computer using my last name and the room number per instructions. The front desk told me to use my full name; but that didn't work either. Then a young man at the front desk gave me a code to enter to bypass the system and that worked.
Excellent 10.0
Pros: Not 1thing to complain about this past weekend! The suite was spacious and every piece of the hotel was clean and disinfected. The staff couldn’t have been nicer, the breakfast was delicious, and the price was ridiculously affordable. Did I mention that laying in the bedWas like snuggling down into a giant marshmallow? Yeah, it was that good.
Excellent 10.0
Pros: I love the pool and the great staff they are so kind and friendly
Cons: The kids running around the hallway
Mediocre 2.0
Pros: The rooms
Excellent 10.0
Pros: Just a class act overall stay.
Excellent 10.0
Pros: Hotel went way above my expectations. Would highly recommend
Cons: Nothing
Excellent 9.0
Pros: Clean and close to airport
Excellent 10.0
Pros: The room.
Cons: No.
Excellent 10.0
Pros: Clean spacious room with kitchen makes an extended stay enjoyable
Cons: no
Excellent 10.0
Excellent 10.0
Pros: Was very happy with service the hotel was awesome staff friendly and breakfast food was great! Would stay again!
Cons: I did have to call down to service center the room had feather pillows and my son and I are allergic to them. They did bring up 2 pillows but we did have 5 people in room so we just stayed away from the others pillows but next time I will bring my own.
Excellent 9.0
Pros: Very clean and a good breakfast
Cons: No
Excellent 10.0
Pros: Comfort of the room. Just the nice extras.
Excellent 10.0
Pros: The food was great. The service top-notch and the location couldn't be better.
Cons: No Bar.
Good 7.1
Pros: The loby
Cons: Old
Excellent 10.0
Pros: The hotel was very clean and the breakfast was great.
Cons: The staff was not very accommodating when we asked to keep the pool open for an extra 15 minutes.
Excellent 10.0
Pros: Clean, quiet rooms. Great service. Nice fitness centre and pool/spa. Fantastic breakfast. Overall, we were very happy with this hotel. Best one yet!
Homewood Suites by Hilton Albany - Albany
Rated no. 3
8.8
Excellent 8.8
Based on 277 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
7.3
Location
8.9
Overall
8.0
Overall 8.6 Excellent
Based on 362 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
7.3
Location
8.9
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
9.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.9
Staff
9.0
Cleanliness
7.2
Comfort
6.8
Facilities
6.8
Location
8.0
Overall
7.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
8.9
Location
9.0
Services
8.8
Staff
8.7
Cleanliness
9.1
Comfort
9.3
Location
8.6
Services
8.4
Staff
9.1
Cleanliness
8.9
Comfort
9.0
Facilities
7.3
Location
9.0
Overall
8.3
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
8.9
Staff
9.1

Excellent 9.0
Pros: The room was comfortable, The heat and air conditioning worked great - not noisy and not smelly. The free internet was fast enough most of the time, but really bogged down my last day. The LCD TV appeared to be about 60 inches. The bathroom sink had enough space for my stuff.
Cons: The breakfast was pretty bleak. They didn't have milk for the oatmeal. No meat items. The parking lot was full of potholes.
Excellent 9.0
Pros: Good place New refresh
Excellent 8.0
Pros: comfortable, clean, nice bedding, quiet
Excellent 10.0
Cons: The breakfast was adequate considering the pandemic but would have liked some more protein and fruit options. Maybe some muffins or pastry options.
Good 7.0
Pros: Comfortable bed, convenient location, great value
Cons: Chairs in room were not comfortable at all, free breakfast was awful
Excellent 8.0
Pros: room was clean
Cons: cold breakfast
Excellent 9.0
Cons: Breakfast wasn¿t sufficient
Excellent 9.0
Pros: The area was very convenient, its close to all the stores.
Cons: There was no pool.
Excellent 10.0
Pros: Simply the best
Good 7.0
Pros: It was very clean which is super important during the Covid pandemic.
Cons: The hotel in general looked a little tired, but again, was very clean and staff was excellent.
Excellent 8.8
Pros: Very clean. My floor and side were quiet despite being right next to an active airport. Staff was friendly, professional, and proficient.
Cons: Entryway had a lot of potholes.
Excellent 9.7
Pros: The room was very clean.... staying at this hotel I noticed how AMAZING your Staffs are! when we ask questions or need transportaion, the front desk person assiat you right away with a smile!!!!!! I felt so Welcome to stay at your hotel in this location. Also thank you so much for being nice/curious to my children too. I am not sure who is the manager that is in charge of the front desk, but your staffs are great
Cons: N/A
Good 7.0
Pros: Location
Cons: Internet access issue 64 degrees when I walked on the door No closet to hang up clothes
Excellent 9.0
Pros: Great location near Albany airport. Friendly staff.
Cons: Bed was way too soft for me. I didn't sleep well, those that prefer a soft bed would probably sleep like a log.
Excellent 8.0
Pros: Ease of getting in and out. Able to walk to a good restaurant.
Excellent 10.0
Pros: Very comfortable bed. Very functional bathroom. Easy parking.
Cons: More breakfast selections with protein.
Excellent 10.0
Pros: Guest Services representative Missouri professional, friendly and polite. The breakfast was delicious.
Cons: Everything was perfect.
Excellent 9.0
Pros: New rooms & location
Excellent 10.0
Pros: The room was beautiful and extremely clean. The bed was very comfortable. The breakfast was excellent. There was a lot of food to choose from and it was all delicious. This hotel was perfect for my needs.
Cons: Nothing
Excellent 8.0
Pros: Clean , quiet.
Cons: Breakfast is so so.
Excellent 8.0
Pros: Location. Room was comfortable and quiet.
Cons: cleanliness was an issue. The refrigerator had a lot of food from the people before us. There were some hairs in the shower. Breakfast was ok but hard boiled eggs and turkey bacon not so great.
Mediocre 2.0
Pros: The hotel is in a good location
Cons: Pool was out of service, Rude employee at check out (front desk) and water/mold spot on ceiling. We normally stay at Hampton Inn but this one was VERY disappointing.
Mediocre 3.0
Pros: Good price
Cons: No hot water. They said they would comp me a night but I haven’t seen a refund yet.
Good 7.0
Pros: Shuttle to the airport
Cons: Asked for late checkout, but still had our door knocked on by housekeeping several times before our checkout time.
Good 7.0
Pros: Convenient
Cons: Bathroom not cleaned properly on two occasions.
Mediocre 3.0
Pros: It's location.
Cons: Not the best. Arrived, was given a room already occupied. Went back to desk, was given a $10 gift card for my "trouble" and a room too small for my party. Old, outdoor, paint peeling pool, only open 10 a.m.-8 p.m.. Stained sheets. Is this a Hilton. Yikes!
Okay 5.0
Cons: Clean but run down
Good 7.0
Cons: Breakfast had limited selection.
Good 7.0
Pros: Staff & location
Good 7.0
Pros: Location,cleanliness,and the great staff
Cons: The vending machines got soda were empty on all floors
Okay 5.0
Pros: The staff was over the moon wonderful. Everyone was professional, friendly and competent.
Cons: The soundproofing for a hotel so close to the airport was poor. I have stayed at the Indigo, the Desmond and here and this was definitely the noisiest.
Poor 1.0
Cons: Staff didnt make eye contact and i felt rushed. Room was not as clean. Bathroom towels looked like they were used. Wasted my time and money so left the same day.
Good 7.0
Pros: Great location
Cons: Could use a bar
Okay 4.8
Pros: Front fest staff were excellent. Made quick adjustments to accommodate our needs each time.
Cons: Do not book via Expedia or hotels.com. The hotel were not given my updated travel dates. Spent 2 hours " fixing that"
Excellent 9.1
Pros: fresh, up-to-date room, great comforters, nice bath, friendly staff
Cons: breakfast was just okay
Excellent 10.0
Pros: Well appointed, clean, quiet, room with a very comfortable bed. Staff was very friendly. Breakfast was very convenient. No airplane noise for being so close to airport!
Good 6.0
Pros: Easy freeway access
Cons: Worn carpet. Water damage.
Excellent 8.8
Pros: Great stay and extremely reasonable price
Hampton Inn Albany-Wolf Road - Albany
Rated no. 4
8.6
Excellent 8.6
Based on 362 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
10.0
Overall 8.5 Excellent
Based on 484 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.5
Staff
8.7
Cleanliness
8.8
Comfort
8.9
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
8.8
Comfort
9.2
Facilities
8.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.5
Staff
9.0
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.5
Staff
8.8

Mediocre 3.0
Pros: Good location
Cons: Dirty rooms.
Good 7.0
Pros: Definitely liked the location and the space for my family and I shared great space
Cons: The breakfast limitation disconnected staff who were serving food
Excellent 9.0
Pros: With a child that needed a playpen and a hidden space to fall asleep it worked out really well. We really wanted a door on the bedroom because we would still be up when the baby was sleeping but it worked out. The kitchenette was all we needed. Thanks. There was a smell at first but went away after we opened the windows. We will be back!
Good 6.0
Cons: Pool closed and needed reservations that was not told to us
Excellent 8.0
Pros: close and convenient to eateries, shopping and interstates. Rooms are modern, clean and well maintained.
Cons: The very little interactions i had with front desk were something to be desired. Shower room was a bit tight, if a companion was with me i would have had to leave the door open. overall i understand when i was built it was the norm,so no big deaL.
Good 7.0
Pros: The staff was friendly and helpful. Location is good (across from Colonie Center and close to main roads)). Hotel had pool and fitness center which the front desk was regulating access to comply with covid safety guidelines
Cons: Our room wasn¿t clean. Surfaces didn¿t look wiped down. Trash on the floor. Someone¿s leftovers in the fridge. Etc.
Okay 5.0
Cons: i went there for a peace full night and ended up being up late in the night because the wall's are paper thin and all i heard was the girl's in the room next to me giggling and laughing late into the night. when i asked them to be quite it got worse.
Poor 1.0
Pros: Comfortable bed
Cons: The bed was the best part. I had 3 rooms was told 2xs i had 45 mins per room to swim. That was a lie he offered me 30mins at 8pm in a greenish hairy fog like pool would not give me my money was completely rude will never come back
Good 6.0
Pros: The updates in the room
Cons: The people across the hall we¿re having a party so it here was a lot of disturbance
Excellent 9.0
Pros: The cleanliness, service was good.
Excellent 9.0
Pros: Cost
Cons: No
Excellent 9.0
Cons: They gave us an occupied room
Excellent 9.0
Pros: convenience to airport
Cons: kind of high dollar for one night.
Excellent 10.0
Pros: Clean large size room . & staff was very nice
Excellent 9.0
Pros: The bed and pillows.
Cons: No hairdryer.
Excellent 10.0
Pros: Very clean, wonderful staff and the location was perfect. Right across from colonie mall and 5 minutes away from crossgates mall where my husband and I go for the comedy club.
Excellent 8.0
Pros: Staff was helpful, room was clean and breakfast was good . Cost was good
Cons: No
Excellent 8.0
Pros: Very conveniently located.
Cons: No everything was good use it all the time when coming to Albany for business.
Mediocre 2.0
Pros: The location is really good. Other than that I would not recommend it:
Cons: The smell in the room was awful, it wasn't cleaned properly. I will not return to this location.
Mediocre 3.0
Pros: Found bugs nice area
Cons: Found bugs in the tub and bathroom the next morning.
Holiday Inn Express & Suites Albany Airport - Wolf Road - Albany
Rated no. 5
8.5
Excellent 8.5
Based on 484 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.5
Staff
8.8
Overall 8.5 Excellent
Based on 104 reviews
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.5
Staff
8.8
Cleanliness
7.9
Comfort
8.2
Location
8.7
Services
8.0
Staff
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.1
Services
9.3
Staff
9.3
Cleanliness
8.2
Comfort
7.7
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
8.8
Comfort
9.1
Location
8.5
Services
8.4
Staff
9.1
Cleanliness
8.4
Comfort
8.9
Location
8.3
Services
8.5
Staff
8.7

Mediocre 2.0
Pros: For a Marriott and the price of a night it is really super expensive ! Facility pretty old style, nothing in the room as per coffee, water, tea. There are similar facilities for half price in the region !!
Excellent 9.6
Pros: Organized covid safe
Cons: The bathroom toilet was unsteady
Good 7.0
Pros: The rooms were very big and spacious. Very quiet and the staff was very helpful.
Cons: The hallways floors and room floors were dirty including crumbs and empty drinking glasses in hallway.
Okay 5.0
Pros: The staff very informative and helpful
Excellent 8.0
Pros: The location was great, near shopping and restaurants but still set back from the main road to give you a sense of privacy. Rooms were were very nice, I would stay there just to use the fancy shower again. Front desk staff was very nice, except that with my initial call to the hotel, I introduced myself and was explaining that I have a reservation and that my family would be getting there first. The person who answered the phone couldn’t wait to talk over and interrupt me to tell me they had no rooms available. When they were looking for my reservation they were rude again talking over me while I was spelling out my name over and over again. This person was unpleasant and a real turn off but the rest of the staff was very professional.
Cons: Lack of snack bar/gift shop in the hotel
Good 7.0
Pros: Hotel was offering room at 112 and you guys would not give me same price
Excellent 8.0
Pros: Very accommodating on Christmas night stay. Great location. Nice pool. Rooms very clean. Excellent restaurant.
Excellent 10.0
Pros: Cleanliness and the shuttle to area places was helpful.
Excellent 10.0
Pros: the room was exactly as shown on the pictures, modern, stylish and very clean. restaurants were around the corner. Red Lobster was just across the street.
Excellent 10.0
Pros: Perfect location, safe and clean.
Cons: No
Excellent 9.0
Pros: Excellent hotel and services. Would highly recommend
Cons: No
Excellent 9.0
Pros: The room was very nice. I loved the sofa and the writing desk with very comfortable lounge chair. I have been searching for that chair online since I left the hotel with no luck.
Cons: Security guard was basically shouting at me in the morning when I woke up and came down for coffee, clearly I was half asleep and did not want to talk, dude needs to chill out
Excellent 10.0
Pros: Friendly, helpful staff.
Excellent 10.0
Pros: Friendly staff and surgically clean and fresh room.
Cons: Nop
Marriott Albany - Albany
Rated no. 6
8.5
Excellent 8.5
Based on 104 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.5
Location
8.9
Overall
9.5
Overall 8.4 Excellent
Based on 195 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.5
Location
8.9
Overall
9.5
Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.6
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
9.1
Staff
9.1
Cleanliness
9.8
Comfort
9.8
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.5
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.8

Okay 4.0
Cons: Wasn’t very clean. Staff was arguing
Okay 5.0
Pros: The young man that helped us at check in and got us into a room early was fantastic. The location was convenient. The pool was also nice
Cons: At first glance the room was nice, we were exhausted from traveling and passed out almost immediately. Woke up to go to the pool, the elevators are always full of water. I understand it’s going to happen but there should be some attempt to clean it up. Our room key didn’t work at the pool so I went to the front desk for help and was greet by the manager who can only be described as condescending. Once back in the room I noticed there was garbage left over from the guest before us. I put my 4 year old in the shower and noticed left over soap and pubic hairs in the shower. We left for a bit to get dinner. Came back and went back to bed. I was woken up by what sounded like an incoming airplane but was actually the air conditioner next to the bed. Next morning we went to get breakfast , it was pretty lack luster. Also the juice machine was broken and while we were there, there was not a fix. We got out of there at 7:45. Nice at first glance but far from a home experience
Excellent 9.0
Pros: Swimming pool
Cons: Parking
Poor 1.0
Pros: Rude staff Poor Management Will not reccomend Reporting this property for discrimination
Cons: Nothing was to like Overpriced Rude Staff Disrespectful Discrimination
Excellent 9.0
Pros: clean, friendly
Excellent 10.0
Cons: I did see someone cleaning a room without a mask 😿
Good 6.0
Pros: Nice room, excellent location, mattress very comfortable.
Cons: Check in staff was great. However, the am clerk was terrible. The only thing that prevented him from getting humiliated was I was just out of hearing range when he was snotty to my wife, and I didn't learn about it until we had departed.
Excellent 10.0
Pros: Rooms were clean and comfortable. The staff was outstanding and friendly.
Cons: The room unit air conditioners pour out copious amounts of cold air on the bed. The breakfast setup was too small for the amount of people it serves. They frequently run out of the food and coffee they serve. Weekends are bombed with kids.
Excellent 9.0
Pros: Location and cleanliness
Good 6.0
Cons: The breakfast set up is not user friendly; hard to find things; too much back and forth. Also, prefer a regular table rather than a long, communal, high top table.
Okay 4.0
Pros: Staff was nice
Cons: Room was dirty!
Excellent 10.0
Pros: Very clean, hotel staff was very helpful. Indoor pool a big hit. Breakfast area kept stocked at all times, the steward even came to our table before closing to see if we needed anything else. Rooms were very quiet, never heard a sound from other rooms.
Cons: Indoor pool water a bit cool for winter.
Good 7.0
Cons: Paid in full for king one bedroom suite. When I got there, gave me a queen suite bc the person before me wanted to extend their stay. The policy is to give preference to the person at the hotel. They did not refund the price diffference for first night.
Good 7.0
Pros: The hotel is located off of the main strip so there is some type of seclusion. The hotel is very nice. The room was very spacious. It had a full refrigerator and dishwasher. It came stocked with cooking and eating utensils, plates, and cups.
Cons: I found two lady bugs in my room on both nights I stayed there. The dishes were not properly washed. My remote control didn’t work with my television. I am not a picky person but I figured for the price I paid, everything should be on point.
Excellent 9.0
Pros: staff & cleanliness
Cons: breakfast choices were lacking & shower took awhile to get hot water
Excellent 8.0
Pros: Price, convenience
Cons: No jacuzzi or hot tub
Excellent 9.0
Pros: Location to airport. Shuttle and noted airline staff used it.
Home2 Suites by Hilton Albany Airport/Wolf Rd - Albany
Rated no. 7
8.4
Excellent 8.4
Based on 195 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.7
Location
9.1
Overall
7.7
Overall 8.3 Excellent
Based on 353 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.7
Location
9.1
Overall
7.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
8.7
Staff
9.2
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
8.0
Cleanliness
7.2
Comfort
7.6
Facilities
7.6
Location
8.0
Overall
7.2
Cleanliness
8.8
Comfort
8.6
Location
9.1
Services
8.2
Staff
9.1
Cleanliness
8.5
Comfort
8.6
Location
8.0
Services
8.2
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
7.7
Cleanliness
8.4
Comfort
8.6
Location
9.1
Services
8.1
Staff
8.8

Excellent 9.0
Pros: Comfortable and friendly place to stay
Good 6.0
Cons: One of my room no air-conditioner and the pool is only half hours.
Excellent 9.0
Pros: It was clean, comfortable, and close to the airport. Plus I could park there while I was gone and not have to part at the airport. the shuttle was quick and convenient.
Cons: Either the AC was broken or it was fake. No matter what I did I could not change it, and even when I turned it off it didn't really go off. Had it not been midnight, I would have called the front desk about it.
Mediocre 3.0
Pros: I didn’t like anything that much. I was there out of pure necessity. If I could I would have chosen a different hotel.
Cons: The bathroom had a terrible smell. If we left the room and left the a/c unit off we would come back and the entire room would stink. They have a grab & go breakfast that’s $7 which seems kind of ridiculous for a $350 hotel stay, breakfast should be included, especially for the decor of this hotel. It’s not updated at all. The room is big but so old fashioned.
Good 6.0
Pros: Location
Cons: Front desk staff was not very friendly
Poor 1.0
Pros: I paid extra for breakfast & did not receive it due to the restaurant being closed & that info was not given on site when booked. I DID NOT LIKE!!!
Cons: MY MONEY NOT GIVEN BACK FOR SOMETHING I DID NOT RECEIVE WHICH WAS BREAKFAST & THEN TOLD RESTAURANT WAS NOT OPEN & WANT TO COMPENSATE WITH A BAGGED BREAKFAST F""K YOU ...FALSE ADVERTISING!!! PEOPLE NASTY HAIR ON BATHROOM CEILING & ROOM SMELLED LIKE DIRTY NASTY UNCLEANED CARPET!!!
Excellent 10.0
Cons: Very close to the airport
Okay 4.0
Pros: Hotel was easy to find and the location to the airport is optimal. Rooms were very clean and doors were sealed after sanitized. Staff was pleasant.
Cons: The airport shuttle, I verified by phone due to COVID, was not available until after 5am. Front desk staff was pleasant but not helpful. I was given info on ride-shares/taxis but no available in the area. I walked alone on the highway, in the dark at 4am.
Good 7.0
Pros: location was great
Cons: no food
Good 7.0
Pros: Hotel in a nice area ,off the highway 87. Typical Hilton standard that I would expect .Nice bead , friendly staff and good WI-Fi .
Cons: Elevator , and some of the hallway looked beat-up for a Hilton . Also no remote in room , and no way to turn on TV manually .
Excellent 10.0
Pros: All
Cons: None
Mediocre 3.0
Pros: The staff were extremely kind lovely people
Cons: The hotel felt as if it was in disrepair
Poor 1.0
Pros: Location
Cons: Staff attitude, hotel was in poor shape and needs some serious renovation.
Excellent 8.0
Pros: Location location location. Near the airport yet very quiet. We never heard an airplane takeoff or land.
Cons: Restaurant was not open supposedly for Covid. However there are plenty of other restaurants open in downtown Albany. The beds are not made up unless this was specifically requested. Once again the reason is Covid. Covid has blamed for everything
Poor 1.0
Pros: The location.
Cons: The room was filthy. The AC unit was broken. Had to be moved to another room.
Excellent 10.0
Pros: The hotel was perfect. My room window faced my car which I liked The room was clean and spacious. Check out was at a decent time. the front desk clerk was incredibly nice and accommodating to my needs. I would stay again.
Mediocre 3.0
Pros: Large rooms, friendly staff very comfy bed.
Cons: Bathroom! Toilet wouldn’t stop running, shower water wouldn’t go down and low water pressure. Walls are very thin I could hear people on both sides of walls.
Poor 1.0
Pros: room was outdated power was out when we woke up for christmas for 5+ hours; no one came to explain anything. we woke up cold and nothing charged. it was miserable and they said, there is nothing i can do
Cons: room was outdated power was out when we woke up for christmas for 5+ hours; no one came to explain anything. we woke up cold and nothing charged. it was miserable and they said, there is nothing i can do
Excellent 10.0
Pros: Very clean
Cons: Nope
Excellent 9.0
Pros: Customer service was great exceeded my expectations.
Cons: Nothing
Excellent 10.0
Pros: The hotel staff was extremely welcoming and helpful. The hotel was located just down and across the road from Albany Airport. The hotel provided a free shuttle ride to the airport even at 5:25am!
Cons: Due to Covid the amenities were closed, so there was no “real” food available at the hotel and the pre-packaged food available was very pricey. The rooms do have a small refrig and microwave so bring your own food.
Excellent 10.0
Pros: The staff was friendly and very helpful!
Cons: No beautiful hotel.
Excellent 10.0
Pros: Great location by airport. Very easy check in and check out process. Layout and amenities were perfect. All at a very fair price
Cons: N/A
Excellent 10.0
Pros: Very nice hotel in a great location by ALB. Room was very comfortable and had nice amenities. Staff couldn't be more accommodating and pleasant!
Okay 4.0
Pros: Clean & comfortable bed
Cons: First room - bath /shower water was scalding hot only, no cold water. They moved us to another room for second night, somewhat better.
Okay 5.0
Pros: Staff were accommodating and pleasant
Cons: Did not like view of correctional facility
Good 7.0
Pros: Location
Good 7.0
Pros: It had easy access to the airport and highways. It was quiet.
Okay 5.7
Pros: Breakfast was great, definitely worth the extra money.
Cons: Pool and gym area messy
Good 6.0
Pros: Location
Cons: Sink stopper didn't work. Hairs on sheets. Loud heat/ac unit.
Okay 5.0
Pros: Bartender was very friendly, hotel was quiet. Our room was very spacious and clean.
Cons: My room keys stopped working twice, the desk clerk was not very friendly and neither the hot tub or pool were usable. I booked the hotel for the hot tub and pool... pretty disappointing. Could have stayed somewhere else.
Mediocre 2.0
Pros: Location
Cons: Zero customer service Broken light fixtures Dusty room A/C and thermostat not working Ugh!!
Good 6.0
Pros: The room was as nice as expected for the price.
Cons: When staying at a hotel that costs well over $---/night, I expect friendly staff and a free breakfast. Hilton is out for me, I will definitely stay at the Quality Inns of the world. You pay under $----, get a good breakfast and friendly staff.
Mediocre 3.0
Pros: Proximity to airport
Cons: Yes - hotel gave away our room with 2 beds despite calling them directly the day we were to arrive and letting them know that we had to have 2 separate beds - one of us had to sleep on the couch
Poor 1.0
Pros: Was not impressed with anything.
Cons: The whole experience was awful. We were told breakfast and free parking when we arrived we were told there was a parking fee. We also we're told breakfast. Wasn't included it was an additional charge of $30 + dollars. Shower clogged and dirty flooded bthr
Mediocre 3.0
Cons: Cleanliness
Good 7.0
Pros: Loved the room, had no problems at all.
Cons: I was not impressed with the breakfast. Wish there was a few more selections, and the potatoes had too much herbs. Maybe an open buffet area would be nice, instead of being behind a wall in the kitchen.
Mediocre 3.0
Pros: location
Cons: The room temperature fluctuated big-time. The thermostat was set at 68 degrees, and the heating/cooling unit would reach that, but then it would heat back up to 73 and stay for awhile, then the cooling would kick back on and slowly go back to 68 - BAD!
Good 7.0
Pros: Location is great. Nice redecorated lobby. Staff was friendly and efficient.
Cons: Twelve dollar breakfast was not much better than the free breakfast buffets at many other similar hotels. Walls are not very well sound proofed - would recommend an end room to keep the noise level down.
Excellent 8.2
Pros: Lacked nothing except free breakfast.
Okay 4.0
Cons:  
Good 7.7
Pros: Convenient location, modern.
Cons: Funky smell in bathroom (maybe in the curtain) no fan in bathroom, night clerk not friendly, breakfast not included in the rate.
Good 6.0
Pros: Locatiin
Cons: Paying for parking! Not free
Good 6.0
Pros: Clean updated room.
Cons: Staff was not very hospitable. I was surprised breakfast was not included.
Good 6.2
Pros: Convenient to airport; clean (could have used a new shower curtain); friendly staff.
Cons: Heating unit in room was EXTREMELY noisy; uncomfortable bed; drunk hotel staffer sitting at the bar hitting on my husband.
Excellent 10.0
Pros: Very easy check in process and very affordable.
Excellent 8.2
Pros: Staff were great - very friendly and efficient. Foyer was very nice and the bar was super cosy. Great cocktail in bar. Didn't realize there was room service as no menu in the room but on day two I found out there was and had a great meal deliverered.
Cons: Rooms are a bit old and musty - could do with a revamp. The a/c in rooms was SO loud. Gym is very small and just off the main foyer so people popping heads in a fair amount.
Mediocre 2.0
Pros: Great facility. clean, new and convenient.
Hilton Garden Inn Albany Airport - Albany
Rated no. 8
8.3
Excellent 8.3
Based on 353 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
7.8
Overall 8.3 Excellent
Based on 321 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
7.8
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.6
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
7.5
Cleanliness
8.8
Comfort
8.7
Location
9.2
Services
8.3
Staff
9.1
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
7.8
Staff
8.4
Cleanliness
8.6
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
8.3
Staff
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
8.1
Staff
9.0

Excellent 8.0
Pros: Thick towels and nice glasses.
Cons: No room frig
Excellent 10.0
Pros: It was updated and clean
Cons: You can hear the airports traffic
Excellent 10.0
Pros: People were friendly, definitely a customer centered experience. The staff were always ready to help when asked.
Excellent 9.0
Pros: The renovation of the property is beautiful. Excellent staff. Restaurant/bar has a great vibe and dinner was very good.
Cons: Nothing
Excellent 9.0
Pros: Clean, neat, friendly staff. The restaurant was good too.
Excellent 8.0
Cons: no microwave in the room
Excellent 10.0
Pros: The front desk staff was friendly and knowledgeable
Excellent 10.0
Pros: The balcony is my room was truly beautiful. I travel for work and school so just coming back to the room was a vacation to me. I wish I could¿ve paid more to be closer to the fish lol, but peaceful either way.
Cons: There was a little hair on the shower floor and near the drain, I travel often so always have my own little cleaning supplies, you can tell someone attempted to clean the bathroom well, however just a very small thing I noticed.
Excellent 10.0
Pros: Price and location, convenient to Northway and Albany campus area. Very quiet, unlike when the hotel hosted parties in prior years.
Cons: Desmond is currently under renovation and main lobby is shutdown. Zero facilities or extras including gym or pool table. Nobody to help with your bags and they only clean the rooms when you check out.
Excellent 8.0
Pros: Just the feeling of it was cool. I like how there’s a tavern as the main room and you can look out at it over the balcony. I’m just glad it’s getting renovated!
Cons: The carpet... there’s stains in the hallway carpet. You should just there that up and replace it. Otherwise, cool hotel!
Excellent 10.0
Pros: Sorry friendly accommodating staff!!!
Cons: Under construction
Excellent 8.0
Pros: Immaculate!
Cons: I was disappointed that no one advised me that the hotel was under construction/renovation . So arriving with 2 guests to such a shabby outdoor appearance was disappointing.
Excellent 10.0
Pros: Very nice rooms
Cons: nope
Good 6.0
Pros: Clean, spacious, strategically located.
Cons: Not enough lights. Missing clock. No daily housekeeping.
Excellent 10.0
Pros: It is a lovely place to stay . Staff are welcoming and friendly. They are going thru a renovation but things are still neat and clean.
Okay 4.0
Pros: This is normally a great hotel. The ambiance, service and staff are generally excellent. While this visit is the worst I've had, they are undergoing renovations and there is a pandemic, so I will excuse this experience. Normally, this hotel is fantastic.
Cons: The air conditioning didn't work - room temperature never went below 80 degrees. I had to install the shower curtain. There was no shampoo or soap, no housekeeping, no fresh towels, coffee cups weren't replenished, and trash accumulated quickly.
Excellent 10.0
Pros: It has character. Comfortable and easy to access with beautiful rooms. We look forward to returning.
Good 7.0
Pros: Tavern staff
Cons: We love the Desmond and go there often but we're very disenchanted this visit. We were next to a janitorial room and it was very noisy at all times of the day and night. They didn't clean our room or bring clean towels.
Good 6.0
Pros: Location right off highway. Courtyard area is neat layout. For the most part rooms are clean.
Cons: Musty old carpets in the hallways and stairwells. Everything very dated. Needs updating. Beds are hard as a rock. Shower did not work properly. Water sprayed everywhere. Definitely not a 3.5 star compared with other 3.5 start hotels in the area.
Good 6.0
Pros: Staff was super nice. Hotel really dated and no continental breakfast so beware :)
Mediocre 3.0
Pros: The location was desirable.
Cons: The woman at the front desk during check-in had an attitude. The hotel was out-dated, the main elevator was under construction and the room itself looked like an old motel room. The bedding was horrible and I could not get a good night's sleep.
Okay 4.8
Good 7.0
Pros: 5 minutes from albany airport, convenient for early am flight
Cons: Beds and pillows need a big upgrade. When decor has a bedskirt the wrinkles shouldn't be what we notice.
Okay 4.0
Pros: Quaint and close to airport
Cons: Inattentive check in staff, i waited too long to be acknowledged. The room i booked stated 2 queen or 1 king bed we walked the 1 mile to our room and they was 1 queen need and we were too exhausted to walk back to change.
Poor 1.0
Cons: Yes! There was a fog out in Chicago on 9/12/19, and many flights were grounded, contacted The Desmond to change hotel stay from the 12th to the 13th, my flight arrival date.The Desmond refused to negotiate on any terms;thieves;I do not recommend Desmond!
Good 7.0
Pros: Location to airport was the only reason for choosing this property.
Cons: No refrigerator in the room. Other guests were very loud in the hall until well after midnight. Certainly is no longer a premium property!
Mediocre 3.0
Pros: Nothing
Cons: There are lot of bugs. Even the glasses that were kept in room was not clean it has lipstick mark on that.
Good 6.0
Pros: the room service and the food was excellent very nice
Cons: The carpeting is worn out and dirty the lighting in the hallways is very dim to the point of being spooky. Remind you of a Stephen King movie I think it was The Shining. The hallways are also not air-conditioned very muggy.
Okay 5.0
Pros: Very clean and cozy; nice staff.
Cons: Was a bad weekend to stay, kids over took the place, pool and billiards room. nly one pillow each, beds were hard. Have to pay for a mini fridge, which majority of hotels you get for free. Pool is super small, no hotub.
Excellent 10.0
Pros: Everything!
Cons: Nothing!
Crowne Plaza Albany - The Desmond Hotel - Albany
Rated no. 9
8.3
Excellent 8.3
Based on 321 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
4.5
Location
8.3
Overall
5.6
Overall 7.7 Good
Based on 608 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
4.5
Location
8.3
Overall
5.6
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
7.5
Comfort
7.7
Location
8.2
Services
7.4
Staff
7.9
Cleanliness
8.1
Comfort
8.0
Location
8.4
Services
7.7
Staff
8.2
Cleanliness
8.1
Comfort
8.2
Location
8.5
Services
7.7
Staff
7.9
Cleanliness
7.9
Comfort
8.0
Facilities
4.6
Location
8.0
Overall
6.0
Cleanliness
7.8
Comfort
8.1
Location
8.3
Services
7.5
Staff
8.4

Excellent 8.0
Pros: I very clean and modern decor and amenities.
Cons: The lighting in the room could have been better. It was difficult to see the controls on the AC at night.
Okay 4.0
Pros: Convenient
Cons: It was way to loud!
Excellent 8.0
Pros: Nice location close to the highway and a mile or so from a mall with lots of options nearby for food. Enjoy that they are letting people in the pool but you need to sign up in advance to limit the number of people at one time.
Cons: The light in my bathroom would only work for about 5 seconds (once I turned it on), and then it would turn off. Some guests would stand right by room windows and smoke, making the room smell, but that wasn't the hotel's fault.
Okay 4.0
Pros: were very nice and prompt addressing any issue I have; supportive whenever I had a concern
Cons: police been here cuz the hustlers and addicts
Good 7.0
Pros: A step up from previous hotel - quieter, cleaner - less smoke smell, I haven¿t had to use my febreze. Comfortable bed - pillows less so- using my own pillows. Clean bathroom. Enough towels. Small pool but I did use just to help my knees.
Cons: Only 2 floors but no elevator? is it hidden? Kinda shocking. Small bathroom, tight squeeze, door doesn¿t stay open. heavy curtain window kinda bright in the night. One late night, slept in but housekeeping was knocking too early imho. Hallways beatup abi
Excellent 9.0
Pros: Price, location and cleanliness.
Cons: No, I was satisfied and plan on returning in the future.
Poor 1.0
Pros: That we were only here for 1 night.
Cons: The MADE beds are dirty, crumbs and tissue between the mattress and box spring. Opened the night stand and there was potato chips, copper wire, a broken glass meth pipe, corners from plastic bags. There was food left in the microwave and the water smells like sulfur. This place is horrible at best. Should be called NO QUALITY INN!
Okay 5.0
Pros: The check-in process was easy and quick.
Excellent 10.0
Pros: location
Cons: no
Excellent 10.0
Pros: The staff and the pool
Cons: no
Excellent 8.0
Pros: Liked rhw fact that ir had a nice indoor po and a jacuzzi whixh ixh wrrw both nice to ne inno
Excellent 9.0
Pros: over all good
Cons: no
Excellent 8.0
Pros: The staff is great
Excellent 9.0
Pros: price
Cons: minor stains on linens
Excellent 9.0
Pros: easy check in and check out
Cons: breakfast is terrible.
Good 7.0
Pros: Was close to location I had to go to. Served an wide variety of choices for breakfast.
Cons: loud neighbors banging on door.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: The hotel excelled on all fronts: location. front desk, room, breakfast, comfort, etc.
Cons: Had a staff try to enter the room when we had a do not disturb sign on door and we weren't checked out yet.
Okay 4.0
Cons: breakfast was bad
Mediocre 2.0
Pros: Swimming pool.
Cons: Night desk manager was not helpful at all. When we went to check-in we were told that there were not any queen beds left. When we asked for a cot, we were told that the hotel did not have anybody to bring it to us. Manager seemed totally uninterested.
Poor 1.0
Cons: Smelling of cigarette, the pillow was dirty and the overall cleanliness was no good
Okay 5.0
Pros: Clean. Breakfast provided.
Cons: Bed was off balance. A/C unit didn't keep running cold. It would turn itself off and on. Hot tub turns into a kiddie pool.
Good 7.7
Pros: Value Down comforter Cable
Cons: Cleanliness of hallways
Good 7.0
Pros: Location
Cons: They did not change the sheets there was hair in the bef
Mediocre 2.0
Pros: The location
Cons: The front desk receptionist was not welcoming at all. There was construction going on next to my room8 Sunday morning. Housekeepers were very loud. I was disappointed
Good 6.0
Cons: FIRST ROOM WAS NO CLEAN
Okay 4.0
Cons: Everything smelled like curry staff was too busy on phones for much help was told told hotel had shuttle service was just a rude taxi company
Good 7.0
Pros: Receptionist was very kind.
Cons: They werent very clear on when breakfast opened
Okay 4.0
Pros: Location
Cons: Room was not clean ..not even vacuumed.
Good 7.0
Pros: Location
Good 7.0
Pros: The hotel has a decent quality and a fair price, I think I got what I paid for
Cons: The breakfast is good but sometimes it was not refilled timely.
Good 7.0
Pros: Price
Cons: No Elevator
Poor 1.0
Pros: Location
Cons: Air conditioner broke had to change rooms and tv did not work in that room on last day of stay there were no clean towels available For our room or at pool
Mediocre 3.0
Pros: The breakfast was ok. The room was clean and comfy, but the staff and public area was like 1 star. No elevator.
Cons: No elevator and smelly hallways.
Okay 5.0
Pros: The room was clean and the staff ok. The breakfast was good.
Cons: I was told I had to check out at 12 pm. Which I know they have let people stay until 1 or 2 pm. Also, I think there was bed bugs in my bed. The night clerk and the morning clerk need to smile more. Also, the breakfast attendant did not say, "Good Morni
Okay 4.0
Pros: The breakfast area looked great although we didn't get to use it cause we needed to leave at 4am. Also the desk attendant on duty in the morning was super friendly.
Cons: When I booked this motel it told me they would have shuttle service to the airport. Well we got there and there was none. Also there was no elevator so we had to drag all our luggage up a flight of stairs wich is not easy with luggage for a baby & par
Poor 1.0
Pros: nothing
Cons: front desk staff was uninterested in helping us resolve difficulties
Good 7.0
Pros: Close to the highway
Cons: Start to guetting old, smell parfume.
Poor 1.0
Pros: It's easy to get in and out of the hotel
Cons: Almost everything was a disappointment, the bathroom was dirty, there was a used coffee filter on the dresser, the toilet was blocked and there was no one to fix it, the night manager works all alone without any support for Emerg repairs or back up,
Good 6.0
Pros:  
Cons:  
Okay 4.0
Pros: There was a smoker somewhere in the hotel and the staff offered to move me but at that point too late in the nightt
Cons: I had worked all day nd was oncall and desperately needed sleep... very noisy.
Mediocre 2.0
Pros: The location near Albany/Shaker Rd. was good for me.
Cons: The reservation was nonrefundable and I did not realize it until I needed to cancel the reservation due to a 3 hour delay in my flight. I could not get my money back but should have been able to.
Quality Inn Central - Albany
Rated no. 10
7.7
Good 7.7
Based on 608 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.5
Facilities
7.6
Food
8.5
Location
8.3
Overall 7.4 Good
Based on 1,038 reviews
Cleanliness
7.6
Comfort
7.5
Facilities
7.6
Food
8.5
Location
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
7.5
Comfort
7.2
Location
8.1
Services
7.0
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
10.0
Facilities
9.2
Food
8.5
Location
9.0
Cleanliness
7.4
Comfort
7.4
Location
8.3
Services
7.0
Staff
8.2
Cleanliness
7.7
Comfort
7.7
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
7.7
Comfort
7.7
Facilities
7.1
Location
8.5
Overall
7.1
Cleanliness
7.5
Comfort
7.4
Location
8.4
Services
7.3
Staff
8.5

Mediocre 3.0
Pros: Front desk staff was nice.
Cons: Cheap sheets that were stretched out and thin, kept coming off the bed in the night, room air conditioning didn't cool off the room and it was dirty, dirty, dirty. Tons of dust on tirm, fans and corners. It appears they only clean certain things in the rooms not the whole room!
Poor 1.0
Pros: Location
Cons: Yes sheets on my bed we¿re obviously not changed found four dead bugs under the covers! Ended up changing my own sheets . Next morning 2 more bugs found on the bed crawling. Bad and discussing experience.
Mediocre 3.0
Pros: Good central location. The room was clean-ish and roomy. The air conditioner did work.
Cons: For a non-smoking room, it reeked of smoke. The linens didn’t fit the bed well & kept popping off the mattress, which was uncomfortable. There was 1 day without hot water.
Good 7.0
Pros: The staff.Everyone was pleasant, and so welcoming. Everyone who came in contact with me said hello. If they were working the nights I was there then they were very professional and pleasant. If I'm ever in Albany again I'll be sure to come back because of the staff.
Cons: There were a few small over looked places in the room. A good vaccum, cleaning the desk, desk chair and remote control of the last person's hair and crumbs. The surfaces and mirrors needed a little attention as well.
Poor 1.0
Pros: Located near restaurants
Cons: WORST MOTEL EVER!!! THERE WAS NO WATER!! KEPT BEING TOLD THAT IT WOULD BE TURNED ON IN ABOUT AN HOUR. ROOM WAS FUNKY SMELLING AND NOT CLEAN. I TOLD FRONT DESK I WAS LEAVING AND WAS TOLD MY MONEY WAS REFUNDED.
Poor 1.0
Pros: Cleanliness
Cons: No running water!
Poor 1.0
Pros: Awful. No pillows. No bedding. Room was dirty and smelled bad.
Cons: Horrible experience
Mediocre 3.0
Cons: Dirty
Good 7.0
Pros: Room was clean on arrival. Bed was comfortable.
Cons: Due to COVID-19 restrictions room's are not cleaned and supplied with fresh towels.
Poor 1.0
Pros: Did have room we paid for
Excellent 8.0
Pros: The fact they had a shuttle to the airport. It was quick and convenient. Please keep this feature!!
Cons: Hotel employee was amazing. She made sure we got to the airport fast and safely! She was super friendly and customer oriented. Thank you for a great experience!!
Okay 5.0
Pros: Location
Cons: no house keeping and no changing towels.
Excellent 9.0
Pros: The staff  has great customer service. She is very knowledgeable and made me aware of rewards I didn't and know one had ever told me about. Hotel nice and clean.
Cons: Someone tried to get in our room while sleeping
Poor 1.0
Pros: Staff sort of ok.
Cons: Very filthy
Poor 1.0
Pros: Location
Cons: room was dirty, bathroom door had stains, floor dirty, ice bucket had dried food stains, comforter had blood stains, no fridge. Very unsanitary is unacceptable during normal times but totally unacceptable during these times.
Excellent 9.0
Pros: Location and affordability
Cons: Dusting is necessary over frames and vents; bathroom is uncomfortably small; a second trash can in the main room would be beneficial. Beds should be Queens, not full/double for the occupancy allowance. tub constantly dripped water. Floors were sticky.
Excellent 10.0
Pros: Staff
Cons: The room could have used a dehumidifier but it was fine smelled a little musty
Okay 4.0
Pros: The desk clerk was polite.
Cons: Pot/cig smoke in and outside, and dying (? pos a +) roaches are the warnings. A hibachi and pet bowl outside our door.My wife being asked by residents while out with our dog..."do you want to sell that dog." Crumbling outside/dated old hotel.
Okay 5.0
Pros: -
Cons: Pot smoke as we went to our room
Excellent 10.0
Cons: I booked and king size room and when I got there I had to get a two queen size room
Good 6.0
Pros: Room was nice and clean, staff was friendly and helpful, and its in a great location.
Cons: Outside could really use an update, but that's not really a big deal since it was very cold and we were inside most of the time.
Okay 4.0
Pros: The person assigned to my room did a very good job in making up the room and was receptive to my needs.
Excellent 8.0
Pros: The front desk staff was courteous, friendly, and professional.
Mediocre 2.0
Pros: Location
Cons: Ridiculous foot and pet odor, uncleaned floors and walls. Door to bathroom was eaten by an animal.
Excellent 9.0
Excellent 10.0
Pros: The front desk staff & the amenities of the room
Cons: Although I believe this related to our room only, an A/C or heater appliance appeared to have had an earlier issue with over heating or a fire.
Good 7.1
Pros: My bed was quite comfortable.
Cons: Cold air was coming through the door.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: Professional staff
Good 7.0
Pros: Hotel employee and his co workers where great!
Cons: Bed was hard as a rock.
Excellent 9.0
Pros: Great staff, Clean and comfortable
Excellent 8.5
Pros: Friendly staff, cleanliness, location, great water pressure in the shower.
Cons: The requested wake up call never came.
Good 6.0
Pros: location - close to airport the desk and chair was nice.
Cons: the bathroom was tiny.
Good 7.0
Pros: Location, front desk staff. Cleaning staff just starting were polite and friendly.
Cons: Forgot to stock large towels.
Okay 4.0
Cons: The hotel room smelled musty and like cigarette smoke was kind of dingy and lighting in the room was poor and the bed was so uncomfortable not soft at all I wouldn't stay there again unless it was the only place available and I had to
Okay 5.0
Pros: The staff were very friendly, cheerful and helpful.
Cons: The room was not clean. The airconditioner had some unpleasant looking debris and we found a bottle cap in the bathroom.
Mediocre 3.0
Pros: location was great
Cons: carpet was not vacuumed floor was very sticky there was hairs in the bed
Poor 1.0
Pros: Lovation
Cons: Hotel uses 3rd party shuttle. Took 2 calls and 45 minutes for pick-up. Door look was broken. Wall outlet was loose and caused damage to mobile phone. Under repairs. Filthy, dingy and musky room. Stayed elsewhere.. Wish I could give zero stars.
Mediocre 2.0
Pros: Was least expensive place in the area
Cons: Was mold in tub, Smelled like smoke, stairs were blocked off because they were collapsing, and poor water pressure in shower
Mediocre 2.0
Pros: Nothing to like about this Hotel
Cons: Our 3 nights stay in this hotel was a nightmare.To start with both the lights on top of the bed were not working but Hotel did not bother to repair the lights.We stayed 3 nights in almost dark room.One day returned to find room was not serviced,many issue
Poor 1.0
Pros: The room had potential to be nice.
Cons: Dirty,sticky,unclean. Broken things,gap under door so bugs would come in.
Mediocre 3.0
Cons: If you like hotel where room door doesn't open,you return 3 times to office but get no help;if you don't mind no room cleaning/service (I stayed 2 nights),cheap soap & no shampoo, then hotel is for you. But such a room should cost more than $--....
Good 6.0
Pros: The staff was pleasant, but first room we had wasn't good. We had to be transferred to a second room which was a little better. But, that room had bedbugs. My wife and I were bitten.
Cons: The rooms were just below average. The hotel was located near an airport,so we could hear plans flying throughout the day.
Poor 1.0
Pros: The room was clean and updated, other than that, there was nothing else I liked about it. I had a horrible guest experience.
Cons: There were guests near my door talking loud from 7 am to 10 am. I called the front desk, they said they told them to move. But, they stayed at my door. I could neither rest nor study for my big test. I checked out the first day before my 3 day stay ended.
Okay 4.0
Pros: next to the interstate
Cons: The shower curtain didn't work so when you took a shower you could keep the water from going all over the bathroom.
Poor 1.0
Pros: Good location and room
Cons: We lost a cellphone charger because an employee,  refused to let us return to our room to get it after we had checked out earlier. We tried to discuss it with him, he told us to leave! The general manager does not even return my phone calls!
Excellent 8.5
Pros: Could not have liked the front desk staff more - she was welcome and accommodating despite the later arrival. Had a morning flight from Albany airport so the location was ideal and affordable.
Okay 5.1
Pros: The staff were very friendly. Room seemed clean.
Cons: I stayed one night while traveling. I am a girl in her twenties traveling alone. This hotel did not feel safe. My room was in the back of the building with an outdoor entrance. I felt scared walking up there alone at night. There was a group of men outside my door smoking pot. I felt so vulnerable. Not a good choice for females or families.
Good 7.0
Pros: It's location near the airport
Cons: You could tell it needed repair
Good 6.0
Cons: Housekeeping did not do a very good job
Good 6.0
Pros: Very friendly receptionist. Dog friendly.
Cons: Top cover on bed had many visible stains. Room was "clean" but in poor condition.
Good 7.0
Cons: Remote in the room did not work.
Good 6.0
Pros: Convenient through hi ways
Cons: Got bugs bite
Poor 1.0
Cons: It was supposed to be a non smoking room and the room had a very strong cigarette odor. No shampoo in the room and missing towels.
Mediocre 3.0
Pros: The hotel is in need of updating and repair.
Cons: The room was below average compared to other red roof hotels I have stayed at.
Mediocre 2.0
Pros: Easy to find.
Cons: Room had horrible old smoking and pet smell . Paint was scrapped off wall several places. The sink had no drain cover , just a hole . Tub cracked in several places. Had floor , not carpet. Was like a cold cement box. I have stayed better places for less.
Okay 5.0
Pros: Convenience of location, very close to the highway with very quiet rooms. Needed a place to stay for a night on our way back from Thanksgiving. We knew what we getting, but it definitely could've been a lot better/cleaner even at this price point.
Cons: Disappointed with the cleanliness. our shampoo bottles might have been previously used and refilled. the outer portion of our toilet had stains the shower was caked in mildew and our comforter had questionable stains as well.
Okay 4.0
Pros: Friendliness of staff and their aim to please.
Cons: Sink broken, shower knob broken, no fridge, no microwave, no hairdryer, only one wastebasket, outlets next to bed didn't work, no continental breakfast. Inn is not consistent throughout chain.
Okay 5.0
Pros: Nice size tv
Cons: It doesn't look like the pictures. I wasn't big enough. Beds weren't soft then were uncomfortable
Mediocre 3.0
Pros: Close to airport
Cons: Noisy, uncomfortable bed and bedding, broken towel racks.
Excellent 10.0
Pros: The staff were all kind and helpful. The room was very nice. I really enjoyed it.
Mediocre 3.0
Pros: None
Cons: Bed was uncomfortable. Shower constantly dripped throughout the night. Carpeted area was not vacuumed well prior to arrival.
Good 7.1
Cons: Front desk she was very nice
Excellent 8.5
Pros: Sense of security, very easy access to dining and highway, Wi-Fi availability and comfortable appointments. Desk staff was very helpful, courteous and efficient.
Cons: It's an older, renovated motel and has a small bathroom. Towels are small, but adequate, attributable to the "green" approach to laundry.
Excellent 10.0
Pros: The room was very neat and clean.
Red Roof Inn Albany Airport - Albany
Rated no. 11
7.4
Good 7.4
Based on 1,038 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
6.6
Location
7.8
Overall
6.9
Overall 7.3 Good
Based on 548 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
6.6
Location
7.8
Overall
6.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
6.9
Comfort
7.0
Location
7.7
Services
6.6
Staff
7.5
Cleanliness
5.8
Comfort
6.4
Facilities
6.8
Location
7.8
Overall
6.6
Cleanliness
7.3
Comfort
7.5
Location
7.9
Services
7.1
Staff
8.0
Cleanliness
7.6
Comfort
7.7
Location
8.2
Services
7.1
Staff
8.1
Cleanliness
7.4
Comfort
7.5
Facilities
6.0
Location
7.7
Overall
7.0
Cleanliness
7.4
Comfort
7.6
Location
7.9
Services
7.1
Staff
7.9

Excellent 8.0
Pros: If a traveler has asked for a late chk out its one thing to be reminded by housekeeping but its definitely NOT necessary to be babysat by them. Thanks
Cons: We were a bit frustrated with being rushed out of out room while packing up by the housekeepers. We had asked for a late chk out and right here on my app says it was set from 12 to 1pm. I thought it was very rude that they stood outside our open door until we were all packed n gone
Excellent 9.0
Pros: My bed was made and the garbage was taken out every day
Cons: Get the pools now open yet
Excellent 10.0
Pros: It was comfortable spacious everything u need for a getaway
Excellent 10.0
Pros: Very clean quiet
Cons: Nope
Excellent 10.0
Pros: The pool and location of my room by the pool
Okay 4.0
Cons: Gave us a room with broken bed and heater than next room they gave us i fell through a chair from just sitting on it
Excellent 9.0
Pros: Friendly clean and reasonably priced
Okay 4.0
Pros: The location was perfect for where we needed to go. Only 5 minutes away from the crossgates mall.
Cons: The room smelled, stains on the carpet and bed spreads, could'nt use the ac because it was rattling and outdated, the whole hotel was outdated, the front desk clerk said breakfast would be served in room 118? Pictures on the website are NOT accurate!
Okay 5.0
Cons: No fridge in room
Excellent 10.0
Pros: The pool is right next to the room
Good 7.0
Pros: His central situation for shopping, everything is around the area
Okay 5.0
Pros: location
Cons: the room carpet smells.
Excellent 10.0
Pros: Todo
Cons: Muy limpio y acogedor el personal muy amable, las habitaciones grandes y bien cómodas. Una excelente localización
Good 6.0
Pros: Close to airport and shopping. Clean sheets
Cons: Hair in shower and sink. Bathroom floor dirty. One set of towels had hair.
Good 6.2
Pros: We were visiting to go to a funeral,the bed was made every day and we received clean bath towels and wash cloths daily.
Cons: We had ants in the short, bathroom floor and in the sink area floor, housekeeper on cleaned one of the two garbage can which did not help with our ant problems
Okay 4.2
Pros: Free amenities and proximity to other things to do. Very friendly staff
Cons: Was absolutely filthy
Good 6.0
Pros: The price was inexpensive. The bed was comfortable. The continental breakfast was alright. The water in the shower was nice and hot.
Cons: It could've been a little cleaner. It wasn't filthy but there were a few things that kind of grossed me out a little. Basic things like surfaces in the bathroom and sink area were not wiped down with a clean cloth. There was little bits of hair here and there on the sink, in the sink, in the shower, on the back of the toilet.
Okay 5.7
Pros: Breakfast was good, staff friendly and helpful. I noticed they are renovating an entire wing. Hopefully they will put fixtures that will liven up the place, because many of the fittings in the rooms I saw, including the one I stayed in, were looking really "tired". Hopefully, what they are doing now is only the beginning of a face-lift for the entire hotel, it needs it.
Cons: The rooms looked a bit rundown, I think just replacing the carpets at reasonable intervals should do the trick and make the rooms smell fresher.
Excellent 8.8
Pros: the friendly staff, the price, and the cleanliness
Cons: n/a
Good 7.4
Pros: Very well situated near plenty of shopping and restaurants, good complementary breakfast, reliable Wi-Fi, helpful staff (we forgot toothpaste and they gave us a packet of it), convenient parking. There's a pool too, but it was far too cold for us to use it. The fridge, television, and microwave all worked well. Great value overall.
Cons: Our smoking room smelt strongly of cigarettes, beyond what's typical, and the tub and some other surfaces were covered in burn marks. There was one burn through one of our sheets. The light fixture in the bathroom was crumbling, the paint on the ceiling was peeling, and the room was not thoroughly cleaned (a used match on the floor, hair in the bed). The room's heater was not very strong _ we had to keep it on high throughout the night.
Excellent 8.0
Cons: Dated decor
Howard Johnson by Wyndham Albany - Albany
Rated no. 12
7.3
Good 7.3
Based on 548 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.3
Facilities
6.3
Location
8.2
Overall
7.0
Overall 7.2 Good
Based on 994 reviews
Cleanliness
7.1
Comfort
7.3
Facilities
6.3
Location
8.2
Overall
7.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
6.8
Comfort
7.0
Location
8.3
Services
6.6
Staff
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.8
Comfort
6.4
Facilities
6.0
Location
7.2
Overall
6.8
Cleanliness
7.1
Comfort
7.3
Location
8.0
Services
6.9
Staff
7.7
Cleanliness
6.8
Comfort
7.2
Location
8.1
Services
6.7
Staff
7.8
Cleanliness
7.3
Comfort
7.5
Facilities
5.2
Location
8.5
Overall
6.2
Cleanliness
7.1
Comfort
7.2
Location
8.3
Services
6.6
Staff
7.8

Mediocre 3.0
Pros: Price
Cons: Public space very dirty
Excellent 9.0
Pros: Near the highways in the shopping area. Wedding was good for a low price hotel.
Cons: There was some evidence of previous inhabitants like a half used soap bar and a few has. The room was not dirty, but they just missed those two items.
Good 6.0
Pros: Staff was very friendly. Great water pressure for shower. Affordable stay. Easy parking.
Cons: Shoddy appearance. Not well cleaned (dusty, muddy, hair and liquid splashes in corners). Mini fridge loud and kept us awake at night. Bed springs broken on one side.
Okay 4.0
Pros: Location was good...if you just need somewhere to crash it ok but if you’re a hotel snob then it’s a no
Cons: Needs a renovation...everything look outdated and cruddy
Good 7.0
Pros: There wasn't a continental breakfast but maybe that was because of Covid.
Cons: Snack choices not great and no breakfast items.
Mediocre 3.0
Pros: Friendly staff
Cons: Poor mtc and poor cleanliness.
Good 7.0
Pros: Price and location
Cons: No vending, no exercise room no breakfast
Mediocre 3.0
Pros: Location Thats it
Cons: The hallways smelled of Indian food weed and stank hallways were filled with peoples thrash outside the doors all hours. No staff to clean. Hard to get toilet paper cause house keeping doeant keep on cart and didn't put extra in room.
Poor 1.0
Pros: room was clean. needs updated
Cons: Was labeled as non smoking hotel and hallways smelled BAD of smoke
Okay 4.0
Pros: Friendly front desk staff, easy check out, convenient location.
Cons: Extremely unclean room (stained towels/ bedding, hairs on bathroom floor and counter, dusty - appears room wasn¿t cleaned properly before my stay), rom was in need of many repairs (shower head/ floor boards detached in places, window dislodged
Good 6.0
Pros: Location
Cons: was not cleaned well
Poor 1.0
Pros: Nothing
Cons: This property still owes me 66 dollars from a month ago and lacks security
Good 6.0
Pros: location
Excellent 10.0
Pros: Dining area
Cons: No
Poor 1.0
Pros: Location
Cons: I was in room 107 guest where extremely loud at all hours staff did nothing to address this. At check in reception area was full of employees family members being loud and running down the hallway.
Excellent 10.0
Pros: It was quiet
Cons: no
Poor 1.0
Cons: Do not stay here. When I was checking in, I got a "bad vibe" and should have just trusted my gut. After we got checked in (terrible front desk service) and went to our room, there was dried blood on the floor and smeared on a wall near the bathroom, dirt and crumbs on the floor and mini sofa and the bathroom was dirty. When I went back to the desk to get a refund, the staff had changed to night staff and the person now working told me that he didn't know how to do a refund and that someone else would have to process it later. I had to show the staff the room and as we were walking down the hallway, there were room doors open with tvs blaring and people hanging around the hallway. Everything about this was sketchy. I went back the next day to ensure that it was taken care of. My refund had been processed but the front desk person was not knowledgeable and rude.
Good 6.0
Cons: Someones hair through out the shower area n bed otherwise not bad.
Good 6.0
Pros: The staff are friendly and courteous. The common areas are kept clean.
Cons: No breakfast due to covid yet they sell snacks. No airport shuttle. Due covid? Very limited maid service. I received service twice in two weeks and I had to catch the maid in the hall. Covid has become an excuse at many hotels to remove services.
Excellent 10.0
Pros: t was nice
Cons: no
Poor 1.0
Pros: nothing
Cons: was completely disgusting and did not feel safe. checked out within an hour of checking in
Excellent 10.0
Pros: It was better than Days Inn in Colonie. They have roaches there.
Cons: It was very nice and clean. I will go there again.
Poor 1.0
Pros: The toilet bowl was loose in room 111 and at 0630 hrs a man was banging on the room door asking me for a light. The alarm clock wasn¿t working . The staff was friendly but the hotel must be located in a bad area. Next time I will go some place else.
Good 6.0
Pros: The staff are really nice especially front desk. The location is perfect. Pricing was great.
Excellent 9.0
Pros: i had no complaints ,staff very nice and helpful
Cons: no
Excellent 8.0
Pros: The staff were welcoming and hospitable.
Cons: The heating system in the room did not look clean. The water faucet was hard to manipulate in the bathtub.
Good 7.0
Pros: I liked that it was only an hour from Lake George. It turned out to be advantageous weather wise. Traveling in Jan snow can happen. If we'd stayed in a previous hotel near Poughkeepsie we might have hit that weather going home.
Cons: You're in a city in which everybody is screaming for attention so when an exhausted, stressed out traveler is looking for you, you're hard to find. That sign needs to be MUCH bigger, more obvious. I didn't expect the building to be recessed.
Good 6.0
Pros: The location and private entrance.
Cons: There was no toilet paper and soap in the rooms
Okay 5.0
Pros: Location is perfect
Cons: Room hadn't been swept since the last guest. Doritos crumbs and piles of dirt across the floor. Ran out of TP and there was no spare roll.
Poor 1.0
Pros: The location
Cons: There were blood stains in my shower.
Good 7.0
Pros: Customer service and cleanliness
Cons: Room size
Excellent 9.0
Pros: location to the airport and food and shopping
Cons: the door in room 239 was very difficult to open had to fight with it.
Okay 5.0
Pros:  
Cons:  
Mediocre 3.2
Okay 4.0
Pros: nothing
Cons: not one usb port in the room at all, weird moldy mildew smell in the room, tv didn’t work cable didn’t work...fire alarm went off around 2:30 am and wasn’t turned off for atleast 5 minutes
Excellent 9.0
Pros: Great front desk staff. Friendly and accommodating. I've stayed here a few times and almost every time I've been an early check-in. Every time they checked me in, met my basic requirement and without any questions, oh and central to everything.
Cons: Well, I think too many clients smoke pot. I'm not a prude but every hotel in Albany, regardless or the star rating, smells like rancid marijuana smell, however, I never hold this against the hotel. :-)
Good 6.0
Pros: The room was a good size with plenty of amenities. Check out staff was friendly!
Cons: After waiting over 20 min in the lobby for someone to arrive, I was greeted with nothing but attitude and displeasure of my presence. I even said, loudly, "no apology?" and she completely ignored me. The floor in my room was dirty and had hair.
Excellent 9.0
Pros: the new showerhead works great with multiple settings including a massage setting. the bed was spacious, I got a good night's sleep. the free breakfast was nice - I made a fresh belgian waffle with fresh banana and coffee. the newer towel was an
Cons: overall the parking lot was clear of snow from a big storm on the 2 days prior... there was a bit of ice in the parking lot near the front reservation desk parking spots.
Okay 4.0
Pros: Close to everything
Cons: I have stayed there frequently because hotel is cheap price wise but no longer. I have left several items there during my stays. I call back either that day or day after and each time they can NEVER find my item left. How is this possible?
Okay 4.0
Pros: location
Cons: even though room was 'upgraded' the air vents on heater/ac unit were caked in dust. had to clean it myself. pillows pretty flat. desk chair not comfortable
Poor 1.0
Pros: Nothing at all I will ever never stay there the staff were thives they stolen my teapot. They posted the pictures of rooms from days inn hotel. Their pictures are fake.
Poor 1.0
Pros: Absolutely nothing.
Cons: Staff were extremely rude. First room I was put in had a baby's bottle under the couch, pickles in the fridge and I saw a HUGE cockroach! The a/c unit did not work. Second room they gave me wasn't much better. NEVER AGAIN! BEWARE!
Okay 5.0
Pros: free breakfast was quite good. fresh bananas nectarines belgian waffles. activia yogurt I slept fine on the bed, i like the hardwood floor.
Cons: its getting better but still needs more attention to detail. room door sticks there was a used soap in shower and mini shampoo bottle was open and empty, leaking on bath mat.
Poor 1.0
Pros: Location
Cons: Filthy!!! My room was covered in mild and I have photos to show!! This place should be shut down!!
Okay 5.0
Pros: free breakfast
Okay 5.0
Pros: Clean,simple and cheap.
Excellent 10.0
Cons: the free wifi wasn't always available because the motel was full
Okay 4.0
Pros: Location, bed was ok. Shower was fine.
Cons: Said free wifi if paid in advance but wifi was free for all guests, so false advertising. Also, the wifi did not even work when trying to connect, so major drawback. Front desk staff was aloof. Bath and entry were not clean. mediocre experience.
Poor 1.0
Pros: In serious need of rehab!
Cons: No airport shuttle.
Mediocre 2.0
Pros: The room was cold. AC was on. When we tried to put some heat, a pungent smell of ammonia. The hotel was in remodelling and it needed quite a lot of work.
Good 6.5
Pros: Low Price
Cons: Continental Breakfast was non-existent
Good 6.2
Pros: Location to shops and restaurants,
Cons: friendly staff but apparently minimum training in guest services. They forgot to phone airport shuttle for me which caused unnecessary scurry to airport.
Good 6.8
Pros: Operated by a small friendly crew that also works Coacoa's Inn. They clean well and try to provide a nice place with the tools and rooms they are given.
Cons: Seriously needs a renovation. It's not unsafe or intolerable, but it's old motel quality amenities. I overheard staff mentioning that a remodel is coming soon.
Good 6.0
Pros: It was clean and comfortable
Cons: The TV only had 10,or 12 channels. No microwave
Good 7.4
Pros: Well, the price was right. I wasn't so impressed with the decor but the room was nice, bed was comfortable and the TV was ok
Cons: The place was far from the bus station and at night was hard to get to
Okay 4.8
Pros: For $50, this was worth exactly that- I needed a room for one night before flying out early the next day. They are in the process of renovating which is desperately needed. But the room was clean, bed ok, 10 mins from the airport. Mall across the street with a movie theater
Cons: Front desk brusque but gave me info I needed
Good 7.0
Pros: bed was confortable..thermostat heating and cooling was quiet and accurate..tv was old but had good picture and sound quality..
Cons: bathroom was not thoroughly cleaned..soap scum on the faucets and a dirty toilet rim but to be fair most lower end hotels have this problem nowadays..
Travelodge Inn & Suites by Wyndham Albany - Albany
Rated no. 13
7.2
Good 7.2
Based on 994 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.2
Facilities
5.5
Location
7.6
Overall
5.6
Overall 7.0 Good
Based on 364 reviews
Cleanliness
7.2
Comfort
7.2
Facilities
5.5
Location
7.6
Overall
5.6
Cleanliness
8.1
Comfort
8.1
Location
8.0
Services
8.1
Staff
8.2
Cleanliness
5.2
Comfort
4.8
Facilities
4.4
Location
4.8
Overall
4.8
Cleanliness
7.0
Comfort
6.9
Location
7.6
Services
6.7
Staff
7.8
Cleanliness
7.9
Comfort
7.5
Location
7.6
Services
7.5
Staff
8.1
Cleanliness
7.3
Comfort
7.3
Facilities
6.2
Location
7.7
Overall
6.2
Cleanliness
7.9
Comfort
7.6
Location
8.2
Services
7.3
Staff
7.5

Excellent 10.0
Pros: Quick and easy access to Wolf road. The staff was great with making accommodations and we’re very friendly.
Cons: Some of the appliances are outdated.
Excellent 8.0
Cons: Location
Mediocre 2.0
Pros: I didn't stay a night there so I booked it for nothing waz disappointed when I seen the hotel room after being in florida n returning I use to stay here n get the jacuzzi room but thus place fell out my room smelled like urine the staff are always nice especially the woman at the office there always respectful no complaints with that but thr hotel does not look or feel the way it once did
Excellent 8.0
Pros: Way more than expected, love the decor, even with reno going on very friendly and efficient. Also quiet..
Cons: Wish check put was a little later otherwise well worth my time.
Poor 1.0
Pros: The price but listen!!! You get what u pay for
Cons: Had to pay a cash deposit and in order to get it back I had to do a walk through with one of the staff mayb it’s policy but I just never experienced that before
Poor 1.0
Pros: Ya stole my money and i am taking this to court
Excellent 9.6
Good 6.0
Cons: I know it said petite Queen but it seemed a lot smaller, had to turn sideways in the bathroom.
Mediocre 2.0
Pros: Nothing about the visit was pleasing.
Cons: Fire the front desk lady with the bad wig.
Okay 4.8
Pros: Pros: Feeway accessible with a Mall, many businesses and places to eat nearby. Clean for the most part.
Cons: Cons: Reception was tepid at best. The young man at the front desk seemed to be in a dark mood and annoyed with any questions. The room itself was extremely small and tight making it hard for just 2 people to navigate in. Nowhere to put luggage & there was absolutely no counter space or shelving in the closet-sized bathroom which was almost too small to use.
Okay 4.0
Cons: Not clean, outdated, loud
Okay 5.1
Pros: I like the quietness, breakfast.
Cons: The fact that everything was white like the bed sheets and shower curtains. The room was very tiny and the tub also. It was not what i expected from the advertisement ad. The tub filled up with water very quickly.
Mediocre 2.0
Cons: Bed was so uncomfortable that I felt like sleeping on the floor.
Mediocre 2.0
Pros: Due to my late check in I was given a room that was obviously for smokers. Total experience a disaster. Everything I had with me will need to go to the cleaners to remove the smell.
Okay 5.6
Pros: Price
Cons: Smelled, garbage not emptied
Cocca's Inn & Suites Wolf Rd, Albany Airport - Albany
Rated no. 14
7.0
Good 7.0
Based on 364 reviews
Details
Reviews

Cleanliness
6.9
Comfort
7.1
Facilities
6.8
Food
8.5
Location
8.3
Overall 6.6 Good
Based on 771 reviews
Cleanliness
6.9
Comfort
7.1
Facilities
6.8
Food
8.5
Location
8.3
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
6.8
Comfort
8.5
Facilities
7.0
Location
8.0
Overall
6.6
Cleanliness
6.5
Comfort
6.8
Location
8.0
Services
6.4
Staff
7.8
Cleanliness
7.5
Comfort
7.5
Facilities
7.5
Location
7.5
Overall
6.6
Cleanliness
8.5
Comfort
8.0
Facilities
8.5
Food
8.5
Location
8.5
Cleanliness
7.4
Comfort
7.6
Location
8.6
Services
7.2
Staff
8.3
Cleanliness
6.8
Comfort
7.2
Facilities
6.6
Location
8.0
Overall
8.0
Cleanliness
7.2
Comfort
7.2
Facilities
5.6
Location
8.5
Overall
6.3
Cleanliness
6.7
Comfort
6.8
Location
8.1
Services
6.2
Staff
8.0

Excellent 9.0
Cons: Cold buffet that ended extremely early. I was there before 9 am and nothing except muffins or toast
Poor 1.0
Pros: having breakfast
Cons: Gym closed, room dirty, TV didnt work, people were loud until 2am,
Mediocre 2.0
Pros: Close to the airport and restaurants.
Cons: The room had not yet been serviced, the TV was on, bathroom was disgusting. they gave us another room. The bathtub did not function properly, and water was sloshing under the fiberglass tub. Someone tried to enter The room while we slept.
Excellent 10.0
Pros: The front desk staff was extremely helpful. I needed to leave bags and a ride to the airport. They were very accommodating. The hotel is very near the airport.
Poor 1.0
Pros: The bagels were fresh.
Cons: Nothing. Room was outdated (no usb) the smell of marijuana germinated the halls end to end. Dogs barking. Reminded me of a refugee hotel where they send illegals. AND they double charged me.
Excellent 8.0
Pros: location good.... light breakfast...pool was okay
Cons: none of the facility doors were locked pool not cleaned
Okay 5.0
Pros: they had a pool for my son
Cons: the hotel is dirty they didn't clean pool area they have no hot breakfast like said no restaurant or fitness room the grounds are not clean
Excellent 10.0
Pros: You can swim alday
Poor 1.0
Cons: Place was dirty , bath tiles falling off the wall as well as shower curtain rod falling out of wall. Smoke sensor missing. Electrical wires hanging out. Dirty shower. Did not replicate the photos online. Thermostat hanging off the wall. As many other issues . I was afraid to touch anything in the shower as the wall might cave in or the rest of the tiles would fall out with the curtain rod. Shower curtain was ripped in many places.
Okay 4.0
Pros: The rooms had microwave and fridge
Cons: The place really needs some updating on thing like carpet through out hotel and the bathtubs. The outside door had no lock on them so you don't need a key card to get in.
Poor 1.0
Pros: It had a pool.
Cons: There was furniture in the stairwells. Old and smelly. The smell in the walkways was crazy. Creepy even. Grass and grounds were horrible it looked like it wasn¿t open grass outside was 3 feet tall weeds and bushes overgrown.
Mediocre 2.0
Pros: Close to the highway
Cons: This hotel was not 3 stars - it should be zero. So old and crumbling, bathtub was so gross we didn¿t shower. Beds uncomfortable with strangely small pillows. Whole place smelled like smoke. Overheard others talking about how dirty their rooms were
Poor 1.0
Pros: Nothing
Cons: Horrible, super trashy, smelt like cigarettes and weed.
Poor 1.0
Pros: They have bed bugs
Okay 5.0
Pros: Very limited
Cons: Stairways were filthy.
Poor 1.0
Cons: No good, the place was dirty and smelled like weed all over!
Mediocre 2.0
Cons: This place is very dated and the exterior is not clean. The side entry door was littered and did not appear cleaned, the stairway was filthy, and had a terrible smell. The room was dated, part of the ceiling was deteriorating, and not clean. Never again
Poor 1.0
Pros: The hotel room was completely unacceptable. We checked in to only check right back out and go to a different hotel.
Poor 1.0
Pros: I was ripped off from this hotel. We arrived around 3:20 AM at this hotel and when we made it there, we had a hard time finding the room. After we finally found it,we booked a double non-smoking room, which by the way smelled like someone smoked all day.
Cons: After that we left after spending 15-20 minutes on the premises. We went to the front desk a gentleman took our keys and we walked out. We stayed in our car that night. To find out that they told the company that we stayed for 5 hours not giving us $100%
Mediocre 3.0
Pros: Close to the airport
Cons: The man at the desk was competent,but lacks the empathy to realize that a woman traveling alone should not be put in a room at the back of the hotel in the dark. In addition,the door to get into this room in the back of hotel had shattered glass!
Good 6.0
Cons: Pool was green in color, hotel smelled musty/moldy, overall appearance was not great
Excellent 10.0
Pros: The staff was very acomadting and kind. Except for the fact I could only get 2 towels for 3 people to use the pool and take a shower with. Also. The pool is cloudy. That should probably be looked at.
Cons: The hotel is filthy. The lobby looked like it hadn't been vacuumed in over a year. The 1st room we were in was disgusting. The 2nd was also dirty. Never again!
Poor 1.0
Pros: Not a thing.
Cons: the hotel looks nothing like the way is Advertised...pool area doesn't even look clean. pool was very cloudy gate was rusted/ dirty. aroundt the ice machine floor was filty and the machine itself did not work. front desk used shower liner for covid cover
Poor 1.0
Pros: Nothing. It was a total rip off.the management was extremely rude. There were hypodermic needles on the property. The pool was unusable, not properly chlorinated. Have tried to contact but getting a run around. Should receive full refund. Beyond dirty.
Cons: No, if I had more money I would have had my party gone somewhere else. 2 rooms not even near each other. Phone didn't work.
Mediocre 3.0
Cons: Dirty. Trash strewn about on stairwells, in halls and in pool area. Rooms seemingly torn apart were visible through windows outside. The entire place smelled of smoke.
Poor 1.0
Pros: Breakfast and pool
Cons: Dirty, pool not open on time
Mediocre 3.0
Pros: Only the location
Cons: Pics are not what it looks like. Stained blankets, hallways dirty, bullet holes on window, and also a ceiling tile almost hit a guy on the head.
Poor 1.0
Pros: Nothing other than, The front desk person was nice.
Cons: The room was sloppy, dark and ill prepared. There was a stench of weed in the hallways AND the room. People were smoking in rooms on all sides. The loud from the pool was IN the room. It wasn't covid prepared at all. I left in 2 minutes & booked elsewhere
Poor 1.0
Pros: The hotel was nice inside but I did not have cable as promised. I am very frustrated about this. I spent alot of money for one stay and didn't get what was promised.
Cons: I did not have cable in my hotel. I was supposed to watch my weekly show but I missed it. The hotel says if something is wrong they will fix it but the lady at the front desk said their was something wrong with the cable that day. I was very disappointed.
Mediocre 3.0
Pros: The lady at desk was very sweet and helped me so much
Cons: Room was dirty when I got in blankets had stains on them and shower curtain was broken just run down room
Good 6.0
Cons: Nothing
Excellent 8.0
Pros: The pool was great location was great
Cons: No
Okay 5.0
Pros: Pool.
Cons: Cleaning.
Excellent 9.0
Pros: The location was great.
Cons: The bathroom when you used it smelled of smoke. I understand they refurbished the hotel. The pillows were old, bed a little aged. But overall good price.
Okay 5.0
Pros: Location to airport and food options; price
Cons: One bed was covered in hair (counted 8 of various “origins” on top of the covers - didn’t pull those covers down to see what was underneath). Could not find a towel that wasn’t stained or just black so didn’t take a shower
Excellent 10.0
Pros: room was clean. had a pool. bed was big
Cons: restaurant was closed due to covid...not the hotels fault
Mediocre 2.8
Okay 5.0
Pros: Clean room, beds were comfortable, easy check in. Fine for one night.
Cons: No space in the room, too much furniture, there was a huge desk chair blocking access to the beds that I had to move out of the way. There were no outlets near the bed so I had to move the nightstand. Shower was horrible, no water pressure.
Mediocre 2.0
Pros: Location, and the genuinely helpful, kind and intelligent young lady at the front desk during the days The heavy black dirt stains that came with the majority of towels during my week there were reliable sources of amusement 3 star rated? 1.5 maybe, max
Cons: Front desk guy afternoons was self-serving, rude and no help at all, the outer doors that were supposed to provide security could be opened without a key, housekeeping staff coughed and sneezed while cleaning rooms but refused to wear masks
Mediocre 3.0
Pros: It was cheap
Cons: The heat smelled burned
Okay 4.0
Cons: Multiple disturbances throughout the night... kids running in the hallways at 430am.... loud parties in several rooms which made for poor sleep The room itself needed a good cleaning; tub was filthy as well as refrigerator cabinet.
Good 6.0
Pros: There was plenty parking
Cons: The washclothes they gave us looked so dingy as if used for cleaning or something. Sockets on one side of the room didn't work and there was hair all around the bathroom.
Okay 5.0
Pros: The only thing I liked was the customer service. The first room we checked in and settle down. The bedsheets had stains all over the bed. I even saw hairs on the bed. We called customer service and they requested to change the room. The 2nd room was okay.
Cons: The hotel's cleanness is very bad. Carpets have stained all over. The pool has some broken tiles where I almost slipped. The only start I might give this hotel is for customer service.
Mediocre 2.0
Pros: Bad was comfortable
Cons: Bathroom don’t have lotion. After shower
Good 7.0
Pros: The pool was nice
Okay 5.0
Pros: Location is great. Close proximity to SUNY Albany and Downtown (10 minute drive). Walk to restaurants. Economical. Pool.
Cons: The smell of weed permeated on the first floor near the pool. Breakfast was extremely limited to breakfast bars and coffee. If you like quiet, do not accept a room facing the pool. Kids will be a nuisance at 9am.
Good 6.0
Pros: Good price, location, parking, rooms ok
Cons: nothing major
Excellent 9.0
Pros: I am use to more up scale hotels, booked this at the last moment and was very pleased.
Excellent 8.0
Pros: That my son and I was able to utilize the pool
Cons: Overall the experience was satisfying room was very clean staff was average ,pool area could have been a little bit cleaner and breakfast was not very appealing very plain ..
Good 6.0
Pros: Good location
Cons: The bathtub was dirty and a used razor was in it along with hair
Good 6.0
Pros: Location
Cons: Bed uncomfortable
Good 7.0
Pros: It was quiet. The items promised were there;tv,remote, fridge,microwave, air conditioning. The lobby was nice.
Cons: Tiniest bathroom I have ever seen, let alone in a king size bed 3 star hotel. The hallways were stinky like ??beer and cigarette smoke maybe? They were full of trash bags in the hallways. Then all the dirty linens were in the hallways for a few hours
Okay 5.0
Pros: The bed was comfortable
Cons: The chair in the room was disgusting, there were drip marks from some sort of fluid on it. Breakfast was a bit cold
Excellent 9.0
Pros: they were very friendly, the room was in the far wing so I had privacy, the breakfast was wonderful and there was some food avail for those of us that left before the real breakfast which I appreciate. the pool was heated and comforting.
Excellent 10.0
Pros: Clean, courteous staff and shuttle drivers House keeping excellent Thank you we will come again
Good 7.0
Pros: Modern, clean room
Cons: Bayhroom needed updating
Okay 5.0
Pros: Easy to get to while traveling down 87 Lobby and dining area brand new and very clean.
Cons: The beds were not comfortable, head lower than our feet. Rooms need updating.
Good 7.0
Pros: The hotel was satisfactory for the price I paid and included breakfast.
Cons: I prefer hotels where I can open the windows for fresh air and that was not an option in this facility.
Okay 4.0
Pros: The staff were very attentive and pleasant. The pool area could be nice but needs updating, and some decor, more tables, etc...
Cons: Older, run down. Torn, stained carpet in my room. Hook above bed - missing picture. Furniture run down/ beat up.
Excellent 9.7
Okay 4.8
Pros: Staff was friendly.
Cons: After checking in at 5:00pm I found my room door wide open, garbage in the corner of the room, and no sheets on the bed. The staff quickly gave me another room, but that rooms was lacking. It did not seem all that clean and one of the electrical wall sockets had been pulled out of the wall. I think there are better lodging options in the area.
Good 7.4
Pros: Comfortable hotel
Cons: not as clean as could be. Sjower had been sprayed to be cleaned but I have seen much worse though. Also ordered a salad from their restaurant and the carrots were slimy.
Excellent 8.5
Pros: Low rates, location
Cons: Older hotel, decent condition
Excellent 8.0
Pros: Convenient location
Excellent 8.0
Pros: the room was comfortable and clean. the staff was friendly and helpful. breakfast was good.
Cons: there was a terrible smell in the hallway near our room, which thankfully did not extend inside. We were unable to get extra blankets. Bathroom door would not close properly or lock. Pool areal was way too cold. Seems like the whole place is due for renovation
Excellent 8.0
Cons: The sign out front was not light up and it was dark. We drove by several times. We told the guy at the front desk and he said I know it comes on at 6:30.
Good 7.7
Pros: Great value. Offered extended parking and a complimentary airport shuttle. complimentary breakfast.
Cons: One of the front staff members was curt. The love was nice but the rest of the hotel needs to be updated. We were looking forward to the pool area but could only use it briefly because it was so cold! There are multiple cracks and open seams in the glass dome roof which allowed in water and cold air!
Okay 5.7
Pros: Friendliness of the staff
Cons: Temperature of the room, cleanliness of the carpet, bathroom needs updating.
Excellent 8.0
Pros: Breakfast Receptionist was very friendly and helpful Lobby looks very nice after renovations Average hotel.
Cons: Faucet in bathtub was leaking. A few pillow cases were a little dirty. Very humid in room when first got it. A/C took care of it.
Excellent 8.2
Pros: Everything
Cons: Everything
Good 6.0
Cons: Initial room assignment did not work as key would not take. Looong walk to front desk pulling luggage to learn that the room was out of order and should not have been assigned. Got second room next door to initial room which was a loooong walk back. Hotel is so-so at best. Don't expect much.
Excellent 10.0
Pros: Liked all the staffs, they were very helpful and supportive Complement break fast was too good Shuttle service is another plus Perfect for people coming on Business trip ATM, Pool, Coffee maker in room etc.,
Cons: Nothing specific, but a suggestion to have a small Kitchen in the rooms. Also some indoor games like Table Tennis, Pool etc.,
Good 7.3
Pros: We were able to get in about 10:15 am, room was clean, staff was very good.
Cons: room was a little small.
SureStay Plus Hotel by Best Western Albany Airport - Albany
Rated no. 15
6.6
Good 6.6
Based on 771 reviews
Details
Reviews

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