Pros: Everything was great!
Cons: Was really hoping for a CD player in my SUV! Maybe next time
Pros: Elita was very helpful during the check-in and check-out.
Pros: Ashton was awesome!
Pros: Great car with fast friendly service. Worked well for our trip around several locations in Belize.
Cons: We needed a car seat and there was not one on site. Fortunately the representative was able to get one for us quickly at another rental company close by.
Cons: It took them a little too long to have the car ready when we arrived.
Good car and trip with sourish ending
Pros: The car was very good for our needs in Belize and the people were very nice, professional and helpful.
Cons: It was disappointing at the end when we were charged for smoking in the car because of some scent detected even though we did not smoke in the car ever. This was unfair and caused us to leave Belize with a bit of an unpleasant attitude. It's just money, but more it's the principle of it. They could just as easily charge someone for a scratch on the car that was already there, or some similar scenario. The staff and owner were nice, but in the end they did not accept our repeated and truthful insistence that we were not guilty of what they were saying. We felt like we were getting ripped off without being able to do anything about it and that our truth was not believed.
Pros: Elita the agent really stood out. She's a hard worker and very sweet.
Scam aleart!!! Charge $150.00 For cleaning fee.
Cons: The car itself was fine. Other than bad tires, but pretty sure that's just standard for the area. We stayed in Hopkins for our trip. Which are all dirt roads. Very dusty, very dry. Never rained a day we were there. When we returned the car it was dusty of course. We were told we were going to be charged $150.00 For a cleaning fee. We were never told we needed to clean the car ourselves, and when I asked her to show me in the contract where it stated that, she pretended to read the fine print. Then after about 10 minutes she look up and said we damaged the car. Straight forward scam. Rent somewhere else.
Pros: The staff was professional. Everything was ready for pickup when we arrived.
Cons: I did not receive the car I requested. The car was dirty and difficult to drive due to the poor suspension . Very overpriced for what we received.
Easy start to finish
Pros: No wait time when picking up or dropping off, very efficient. Aleta the Alamo representative wisely suggested we upgrade to an all-wheel-drive vehicle to traverse the rocky roads leading up to our lodge in the jungle. Great service, friendly staff, our car (Kia Sportage) was reliable and in tip-top shape. Will rent from Alamo again.
Pros: Excellent service from the staff, quick and efficient. Nice vehicle.
Cons: Thought small SUV would have some ground clearance, but this vehicle was extremely close to the ground for touring Belize.
Pros: The staff at the Belize airport were very helpful and courteous. We had a problem with the KIA AWD about three-quarters of the way through our two-week stay. With no hesitation, Jorge (one of the staff) drove a new truck two and a half hours to us in Hopkins. Great Service.
Alamo has 2 car hire locations in Belize City. Take a look at our Alamo hire location map to find the best car hires near you.
No (according to our data)
No (according to our data)