Overview

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Hotel Benelux

Franzstraße 21-23, 52064 Aachen, North Rhine-Westphalia, Germany
+49 241 400 030

$116+

Overall guest ratings

7.9/10 Good
based on 669 reviews

Review highlights

  • 9.9
  • 9.1
  • 4.3
  • 3.9

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    AMENITIES

    • Internet
    • Laundry service
    • Room service
    • Casino
    • Restaurant
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 629 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.1 "Terrific location."
      7.3 "Great parking, according to 73%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 6.5 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.3 "Disappointing food."
      0.8 "92% did not like what was on the menu."
    • 3.9 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.3 "87% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      0.3 "Air conditioning was criticized by 97%."
      2.5 "75% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
    • 2.9 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      2.7 "73% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 2.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      2.5 "75% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 345 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.3 "Excellent breakfast."
    • 9.3 "Terrific location."
      8.0 "Great parking, according to 80%."
      10.0 "City centre within easy reach, said 100%."
    • 4.3 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.6 "84% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
      1.6 "84% had problems with the shower."
      3.3 "67% found problems with the furniture."
    • 4.2 "Disappointing food."
    • 3.4 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 2.3 "Horrible vibe."
    View all review categories

    Overall rating

    7.9 Good
    based on 56 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
      7.1 "Great parking, according to 71%."
    • 4.4 "Rooms are not good."
      2.4 "76% said rooms were small."
    • 3.4 "Not very comfortable."
      2.4 "76% said rooms were small."

    Overall rating

    7.2 Good
    based on 44 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.8 "Breakfast is good."
    • 3.3 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.2 "78% said rooms were small."
      0.2 "98% criticized the small bathroom."
    • 2.7 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      0.2 "98% criticized the small bathroom."

    Overall rating

    7.7 Good
    based on 182 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "Excellent breakfast."
    • 3.2 "Awful rooms."
      2.0 "80% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.2 "Air conditioning was criticized by 98%."
      0.0 "For 100%, the rooms looked old."
      3.1 "69% thought they were poorly maintained."
    • 2.5 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      0.3 "97% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.2 "Air conditioning was criticized by 98%."
    • 2.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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