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Zhengzhou hotels

Zhengzhou hotels

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Zhengzhou, Henan, China
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Low season November
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  Average price (weeknight): $63
  Average price (weekend night): $171

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Best Zhengzhou hotels

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Noble International Hotel - Zhengzhou
9.7 Excellent (3,255 reviews)
The Noble International Hotel is an ideal spot for travelers wanting to discover the city. It's easy to keep connected with the property's Free in-room Wi-Fi. The hotel is conveniently located just 3km from Zhengzhou East Railway Station and 33km from Xinzheng International Airport. Transportation around the city is also convenient, with South Huanghe Road Metro Station within walking distance. In their spare time, guests can explore the hotel's surroundings. Airport pickup can be arranged by the hotel upon request. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling on business.
Zhengzhou Jianguo Hotel - Zhengzhou - Building
9.7 Excellent (1,833 reviews)
With a stay at Zhengzhou Jianguo Hotel in Zhengzhou (Jinshui District), you'll be a 4-minute drive from Henan Geological Museum and 8 minutes from Henan Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Sheraton Grand Zhengzhou Hotel - Zhengzhou - Building
9.5 Excellent (1,944 reviews)
Overview Reviews
Refreshing service and elevated spaces await you at Sheraton Grand Zhengzhou Hotel, China. Stylish hotel rooms feature thoughtful amenities, plush bedding, complimentary Wi-Fi and views across downtown Zhengzhou. Those looking for more space can upgrade to a spacious suite with Executive Lounge access for added benefits. Guests can relax with our state-of-the-art leisure facilities, including a 24-hour gym, heated indoor pool and 'Kids Corner' indoor playground. Visitors can select from a variety of international and local food options on offer, including private dining at our Japanese and Chinese restaurants, as well as 24-hour room service. Take advantage of our hotel's central location in the Zhengdong New District, adjacent to Zhengzhou International Conference and Exhibition Center, to host a successful business meeting or special occasion in one of our inspiring event spaces, complete with smart technology and bespoke planning services. Additional hotel services include on-site laundry and parking.
9.2 Excellent
Pros: Great room with massage chair and amazing bathroom
Cons: The takeaway breakfast was woeful
2.9 Mediocre
Pros: Very close to subway station. Staff smile is comfortable. Wi-Fi speed is not slow.
Cons: No Toiletries. I request to bring it my room everyday. Almost all the staff Cannot use English. Restraint is very expensive and not good taste.
5.8 Okay
Cons: Water not hot enough
10.0 Excellent
Pros: The hotel is beautiful and would highly recommend for people to stay here. The English is quite good from staff although I like the adventure of communication. Rooms are beautiful.
Cons: I like the hotel.
7.9 Good
Pros: Short time for processing check in and out service at reception desk.
Cons: 1. Something wrong was happened on me when I asked reception desk to reconfirm on my reservation records with my reservation number issued by Sheraton Grand Zhengzhou Hotel after my reservations ahd been completed on It was a sort of terrible experience that I'd ever and never before. Then I was so worried about and I could not understand such a mismatch happened between my reservations on and their corresponding information managed by the reservation system of Sheraton Grand Hotel. 2. Expect to provide shopping bags in paper with Sherton Logo printed on it for carrying items together after shopping. (ex) Zhengzhou Hilton Hotel
Grand Mercure Zhengzhou Xintian - Zhengzhou - Bedroom
9.5 Excellent (1,682 reviews)
Overview Reviews
Grand Mercure Zhengzhou West, located in charming Donglin Scenic Spot close to a Ecological Farm, is the unique natural resort with lake view in Central China. It features 180 rooms and suites, All Day Dinning restaurant, Lobby Lounge, 13 local inspired private dining rooms, Gym, indoor pool, especially the hot spring from 2000 meters underground. Pleasant surroundings and spacious private terrace allow you to enjoy fresh air and you may have a full sensory experience to embrace the nature.
5.8 Okay
Pros: Beds were comfy. Pool was good.
Cons: Area was atrocious. Nothing to do in the surrounding area at all, walked for miles and couldn’t find anything. When we booked plenty of things were suggested but there was only really building sites for miles around and many closed down shops. Staff were very odd with us from the moment we arrived through until we left!
8.3 Excellent
Pros: Good welcome by some fruit and candy in the room. Nice location with a lot of fun and landscapes around.
Cons: Staff could not speak English well, the rooms were not spacious enough.
10.0 Excellent
Pros: Beautiful hotel great rooms and bed
Cons: During our stay there was 1 morning no buffet breakfast and that was not good. The second morning was the buffet breakfast back and great
8.8 Excellent
Pros: Stayed in one of the Hot Spring Suites for three nights. It was a lovely room and the Hot Springs Pool area was a very relaxing space. The value for money for our stay was excellent and the hotel has a good range of facilities. A good choice of breakfast including a good range of western food was on offer.
Cons: Although all the staff were very polite, I was surprised being an International Hotel that English was not spoken at the reception desk and there was limited availability of food and drinks that they had on the menu in the western restaurant, with many of the options not being available.
Henan Sky-Land Gdh Hotel - Zhengzhou - Building
9.5 Excellent (1,191 reviews)
Overview Reviews
With a stay at Henan Sky-Land GDH Hotel in Zhengzhou (Jinshui District), you'll be within a 5-minute drive of Henan Museum and Renmin Park. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
10.0 Excellent
Pros: Pricing was good!
Cons: Parking.
Yuda Palace Hotel - Zhengzhou
9.5 Excellent (966 reviews)
With a stay at Yuda Palace Hotel in Zhengzhou (Zhongyuan District), you'll be a 3-minute walk from Zhengzhou Museum and within a 5-minute drive of Zhongyuan University of Technology. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The Great Wall Hotel - Zhengzhou - Building
9.5 Excellent (612 reviews)
Located in Zhengzhou (Jinshui District), The Great Wall Hotel is within a 5-minute drive of Henan Museum and Renmin Park. This 4-star hotel is 1.9 mi (3.1 km) from Zhengzhou Town's God Temple and 3 mi (4.8 km) from Erqi Pagoda. Rooms Make yourself at home in one of the 201 guestrooms. Cable television is provided for your entertainment. Amenities Make use of convenient amenities, which include an arcade/game room and a hair salon. Dining At The Great Wall Hotel, enjoy a satisfying meal at the restaurant. Business, Other Amenities Free self parking is available onsite.
Zhongyou Garden Hotel - Zhengzhou - Zhengzhou
9.5 Excellent (323 reviews)
With a stay at Zhongyou Garden Hotel - Zhengzhou in Zhengzhou (Jinshui District), you'll be within a 10-minute drive of Henan Museum and Renmin Park. This 5-star hotel is 3.3 mi (5.3 km) from Henan Geological Museum and 4 mi (6.5 km) from Zhengzhou Town's God Temple. Rooms Make yourself at home in one of the 75 guestrooms. Amenities Take advantage of recreation opportunities such as an indoor pool, or other amenities including an arcade/game room and a hair salon. Dining At Zhongyou Garden Hotel - Zhengzhou, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Guests may use a shuttle from the airport to the hotel for a surcharge, and free self parking is available onsite.
Henan Hairong Hotel - Zhengzhou
9.5 Excellent (319 reviews)
Courtyard by Marriott Zhengzhou East - Zhengzhou - Building
9.4 Excellent (1,170 reviews)
Overview Reviews
Rising from the heart of the Zhengdong Railway Station Business District, Courtyard Zhengzhou East blends the delicate with the defined to offer a bold take on the traditional business hotel. Light wood, dramatic art and interesting textiles create a stylish setting in the lobby, where The Lounge invites guests to meet and mingle with coffee and cocktails. That sophistication carries into guest rooms and suites, featuring room service, a generous work space, Wi-Fi and a modern marble bathroom. Guests on the Executive Level also enjoy access to complimentary dining and business amenities in the lounge. A direct connection to the Zhengzhou East Railway Station and proximity to CGO Airport makes this a smart choice for meetings and celebrations; event spaces include 7 function rooms, a large Ballroom and the private dining room at Wan YI Xuan, our all-day restaurant featuring live cooking stations and Chinese and Western dishes.
8.3 Excellent
Cons: Staff speaks limited English
10.0 Excellent
Pros: I chose a non smoking room and i got a corner suite that had the most beautiful cityscape. The shopping nearby in the retail area was so convenient and modern.
Cons: The room was so big it took quite a while to get as cold as i liked.
7.5 Good
Pros: good location.
9.6 Excellent
Pros: Staff friendly. Great hotel and location. Clean and.comfortable room
Cons: Lack varian breakfast menu.
9.6 Excellent
Pros: A brand new hotel with great facilities. Room was spotless and fresh with good air conditioning. Modern bathroom with spacious walk-in shower. Well equiped gym and great breakfast with good choice of both western and chinese food available. Good location with access to metro and airport train. About 35 min from airport by taxi. Shopping and restaurants available next to the hotel.
7.9 Good
Pros: Just location
10.0 Excellent
Pros: Very good location, with nice stores and traditional restaurants around. Nice large room, English speaking staff. Business Center on 16th floor was very convenient as well. Great value for money, highly recommended
Cons: nothing
9.2 Excellent
Pros: Staff and standard of room. Very courteous staff.
Cons: Nothing
5.8 Okay
Pros: The breakfast is too simple,totally below the lower expectation
Cons: The breakfast is extremely simple at such an expensive cost
9.4 Excellent
Pros: Very clean The staff are easy to communicate
Cons: Nan
Henan Yawen Hotel - Zhengzhou
9.6 Excellent (81 reviews)
Renovated in 2018, the Yawen Hotel (Henan CBD Xidigang) is a great choice for accommodation in Zhengzhou. For those who require internet access, the property features Free in-room Wi-Fi. The hotel is conveniently located just 8km from Zhengzhou East Railway Station and 35km from Xinzheng International Airport. Famous attractions Henan Museum and HeNan YiShu ZhongXin YiShuGuan are just a short taxi ride away. When guests have some time on their hands they can make use of the onsite facilities. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. Perfect for those working on the move, this hotel caters to a large number of business guests.
Sofitel Zhengzhou International - Zhengzhou - Bedroom
9.3 Excellent (4,300 reviews)
Overview Reviews
Sofitel Zhengzhou is located in the heart of the capital of Henan province with easy accessibility from Jinshui and Chengdong Road, just 3 minutes' walk from Zi Jing Shan Park and right in the middle of the CBD and New East City Centre. The hotel features 220 new rooms, three restaurants and one bar, fitness centre and swimming pool. The famous spiritual Temple of Shaolin and the remains of the ancient Shang city foundations are nearby.
8.8 Excellent
Pros: Good structure Very good food Very professional staff A special thanks to Anni Song, Wendy and Oscar who have been very kind with us and helped us anytime
8.8 Excellent
Pros: overall, it was quite and staff was very friendly. The service is good.
Cons: There is no spa in the hotel which is very odd for a hotel chain like Sofitel to not have one.
10.0 Excellent
Pros: the breakfast is excellent. the choice of dishes is very large and should satisfy any request. lots of fresh fruits and delicious juices. excellent coffee brews local coffee machines. no complaints about the work of the staff. everyone is very diligent, benevolent and welcoming.
Cons: I personally liked everything
9.6 Excellent
Pros: Staff are very friendly. YI Qiao makes sure that everything is fine via WeChat during my stay. Peter helps me to arrange my day trip on because the site doesn’t accept foreign credit card. The buffet dinner and breakfast have a big selection of food.
Cons: The swimming pool is quite disappointing. It doesn’t look as nice as the photo. It looks old for a five star hotel and need a big refurbishment.
9.2 Excellent
Pros: Everything else was excellent!
Cons: Swimming pool and gym are old, tired and not very appealing to use. Urgently needs to be refurbished!! A little disappointing.
7.5 Good
Pros: The staff are very helpful, especially Peter and Noah from the concierge helped a lot with the airport transfer.
Cons: The room is way too dark, and the Aircon is weak.
8.8 Excellent
Pros: Stayed in deluxe business room with lounge access. Very confortable, clean and spacious Thanks to miaomiao and jasmine for their assistance during check in and out and also during the stay: they find fast and proper solutions for all my requests
Cons: Usually 5 stars hotel have more breakfast variety and bigger and more luxurious spa facilities
9.6 Excellent
Pros: Location is perfect for me. All the staffs are very friendly and helpful. Breakfast is nice. The Mon-cake provided by Mid-Aut Festive make me felling of warmth .
9.6 Excellent
Pros: Bed like a cloud, room amazingly sized, in room bathtub was glorious, amenities were excellent (restaurant, pool, bar).
Cons: The only thing I can find to complain about was the room service. The food was just ok. We went down to the restaurant a few times and the food was fab-frickin-tastic! But, when they brought the same food to the room it was barely luke warm and because of that, things like eggs, meat, and creme brûlée, did not taste that great.
10.0 Excellent
Pros: The staff at the Sofitel are exceedingly helpful and cheerful. It was a pleasure to interact with them and they consistently exceeded my expectations of excellent customer service. My room was extremely comfortable and the property is located in an excellent location in Zhengzhou, next to parks and restaurants.
Cons: It was all good!
JW Marriott Hotel Zhengzhou - Zhengzhou - Bedroom
9.3 Excellent (2,330 reviews)
Overview Reviews
At the landmark JW Marriott Hotel Zhengzhou, inspiration comes in many forms, from the architectural design that mirrors the 1,500-year-old Songyue Pagoda to amenities that were created with the modern traveler in mind. Set in the heart of Zhengdong New District CBD between the Convention and Exhibition Center and Henan Art Center, this 280-meter-tall luxury hotel is a destination for both domestic and international visitors. Whether looking for a celebratory night out, a weekend away or a meeting or wedding space, this luxury hotel offers the perfect venue. Close a big deal over dinner at The Grill; treat the family to a special meal at Man Ho Cantonese restaurant; or host guests in one of 8 stunning event spaces including the 1,000-square-meter JW Grand Ballroom. After an international flight or an all-day meeting, escape to an elegant room featuring a soothing color palette, spacious bathroom, sumptuous bedding and commanding views over the city skyline and Ruyi Lake.
5.4 Okay
Pros: Location
Cons: The quality of their shampoo, body wash is really bad, even worse than any 3 stars hotel as well as the shower room feels very dirty
7.1 Good
Pros: Location and breakfast.
Cons: Speaking English is an issue.
9.2 Excellent
Pros: The Hotel view is incredible. When you wake up morning you can see all around Zhengzhou city. It giving you motivation and the day beginning with delicious breakfast from cityview restaurant.
Cons: The check-in time has been 14:00. Once i arrived reception informed that room not ready yet. The people from last night just left room and need to wait. Thus, waited 1hour. Suggest you call and check room reserve before your trips.
7.9 Good
Pros: Helpful staff.
Cons: Old fashioned rooms. Doesn’t worth that much. Only good if you go to CBD. Le Meridian much better.
10.0 Excellent
Pros: Very clean and nice environment.
Cons: I could hear a lot going on outside my room and the room next to me.
9.2 Excellent
Pros: Big and clean room. English movies in the TV channels which is excellent for China... Good restaurant in the ground floor Paulaner with live shows and good German food and beer.
Cons: If I had more time to stay...
10.0 Excellent
Pros: This hotel is very impressive. The rooms and facilities are of a very high standard. We always feel very welcome at the J W Marriott.
Cons: Nothing!!..
10.0 Excellent
Pros: This hotel is beautiful and all the staff are professional. The manager of this Marriott hotel did a fantastic job organising our business meetings in the executive board room. We and our clients are very impressed.
Cons: Nothing
10.0 Excellent
Pros: Very nice hotel all around
Cons: Nothing, everything was good.
10.0 Excellent
Pros: Beautiful design, comfortable beds and rooms, lounge and restaurant great.
Le Méridien Zhengzhou - Zhengzhou - Building
9.3 Excellent (2,210 reviews)
Overview Reviews
Discover modern and historic China from Le Méridien Zhengzhou. Situated in the forward-thinking capital of Henan Province, our modern hotel in Jinshui District is centrally located for exploring the city and beyond. This sophisticated gateway is adjacent to Zhengzhou Eastern New District, with a shopping center and cinema next door, yet close to ancient ruins and landmarks. Within our vibrant hotel, you'll find Chinese, Japanese and European specialties served in contemporary restaurants, as well as a wine room, cocktail bar and a coffee hub. Take time to relax at Pure Spa, our oasis for body and spirit. Plan meetings, social functions and weddings in our event venues, including our Grand Ballroom. Each of our hotel's 337 guest rooms and suites feature an inspired blend of rustic touches with cutting-edge technology in a minimalist design bound to impress the seasoned travelers. Whether traveling for work, adventure or a family vacation, we look forward to welcoming you to our Zhengzhou, China hotel.
8.3 Excellent
Pros: I had room service. They were able to deliver at 4:30 in the morning and food was still freshly cooked.
Cons: The room was on automatic air conditioning. It was turned off in the middle of the night while outside was 37 degrees. Also, the coffee press was wet with coffee powder. I didn’t use it at the end.
10.0 Excellent
Pros: Location
Cons: N/A
10.0 Excellent
Pros: 2mins walk to the nearest local food restaurant. Location convenient. To airport is only like 25mins. No jams. Front desk staffs are friendly.
7.9 Good
Pros: Good buffet dinner and breakfast. Very helpful staff. All staff are very efficient. Quick check in and check out.
Cons: Cleanliness got worse. In front of hotel is a metro construction site. Very dirty and dusty. TV in my room didn't work so they changed. Just 2 years from last time I stayed, a lot of things got older and not well kept. Carpets in elevators are quite dirty. Slow Wifi.
4.2 Okay
Pros: Nice design
Cons: Service is very bad, no coffe in room « because Chinese drink tea », many toilet items missing...and i was in the « club » floor
9.6 Excellent
Pros: Breakfast was excellent and dining area was very clean, modern, and comfortable. Staff was very solicitous and helpful. Room size was phenomenal, and bathroom was amazing
Cons: Ongoing construction at hotel entrance made getting in and out of hotel a little bit difficult, but staff was very helpful with offering to call taxis for guests.
A stay at Cyts Shanshui Trends Hotel Nongye Road Branch places you in the heart of Zhengzhou, within a 5-minute drive of Henan Museum and Renmin Park. This hotel is 3.3 mi (5.4 km) from Zhengzhou Aquarium and 4.3 mi (6.9 km) from Erqi Pagoda. Rooms Make yourself at home in one of the 100 guestrooms. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Enjoy the recreation opportunities such as a health club or make use of other amenities including wireless Internet access (surcharge). Dining Satisfy your appetite at the hotel's coffee shop/café, or stay in and take advantage of the 24-hour room service. Business, Other Amenities Featured amenities include wired Internet access (surcharge), express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Hilton Zhengzhou - Zhengzhou - Building
9.2 Excellent (3,380 reviews)
Overview Reviews
Stay at the elegant Hilton Zhengzhou hotel and enjoy a central location on Zhengzhou's main avenue, just 30 minutes from Zhengzhou International Airport and moments from the subway and High-Speed Train stations; offering guests great connectivity throughout Zhengzhou and beyond. The hotel is set in the heart of Zhengzhou’s new CBD, surrounded by the businesses and offices of Manhattan Commercial Street and offers easy access to popular attractions and leisure options, including downtown Zhengzhou, shops, restaurants and historic and cultural points of interest. Enjoy stunning city views from your spacious guest room and feel at home with a range of amenities, including an ergonomic work area, WiFi and a 42-inch HDTV. Elegant executive rooms and suites are also available, offering additional space, amenities and access to the Executive Lounge, with complimentary breakfast. With over 2,000 sq.m. of meeting space, including the largest ballroom in the city, this modern Zhengzhou hotel is ideal for successful conferences and weddings. A 24-hour business center provides a range of services and amenities and a professional team of staff are available, to help ensure a flawless event. Sip cocktails as you enjoy live music in the stylish Club Bar, before enjoying dinner in one of our three onsite restaurants. Energize with a workout in the complimentary 24-hour Fitness Center, swim in the inviting indoor pool or treat yourself to a facial or massage in our tranquil onsite spa.
9.6 Excellent
Pros: The master switch for lights actually switches off all of the lights!
Cons: Nothing
10.0 Excellent
Pros: perfect location very close to subway and super market also. everything was very perfect...
Cons: Nothing..
10.0 Excellent
Pros: I was sick in the night. They help me to the hospital emergency and one of the security personnel Ted Tian has been with me 5 hours to arrange all the need in the Chinese hospital. The lobby manager Carrie is also take care of me when I came back to Hotel. Feel at home
9.6 Excellent
Pros: Very comfortable hotel, staff were very helpful took extra trouble to help me. Great breakfast.
8.8 Excellent
Pros: Nothing exceptional...a very standard Hilton hotel. The location is not great. More modern eateries were across the main thoroughfare of Jinshui Road, a very busy road and inconvenient to cross even with the overhead bridge. Escalators not working on the bridge made it very difficult for elderly people to cross the road.
Cons: Nothing in particular.
8.3 Excellent
Pros: This is my second time staying in Zhengzhou, and so far Hilton is the best with affordable price. The room is big and the bathroom have both bath tub and standing shower. Breakfast also vary from western to Asian dishes. It's also located in front of small size shopping district, so when you are bored staying at hotel, you can go there with walking distance. It has subway, pizza hut and KFC.
Cons: Some staff couldn't speak English well, so it's very hard for us since we also don't speak Chinese. There are some part in hotel area very smelly.
7.5 Good
Pros: Location
Cons: Nil
9.2 Excellent
Pros: the Amici restaurant is so good and the young man in the bar named Hoover is so friendly to everyone. He has great English and makes you feel comfortable even when travelling alone. Job well done
7.9 Good
Pros: Executive lounge
Cons: WiFi not reliable and slow
10.0 Excellent
Pros: Great place and location
Cons: Had an unfortunate experience with the taxi provided to us
Jianguo Xinhua - Zhengzhou
9.2 Excellent (977 reviews)
Property LocationWith a stay at Jianguo Hotel Xinhua Henan in Zhengzhou (Erqi Square), you"ll be 7 minutes by car from Erqi Pagoda. This hotel is 3.6 mi (5.7 km) from Zhengzhou Museum and 4.2 mi (6.8 km) from Zhongyuan University of Technology.RoomsMake yourself at home in one of the 159 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.AmenitiesBe sure to enjoy recreational amenities, including a nightclub, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, a hair salon, and barbecue grills.DiningEnjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Breakfast is available for a fee.Business, Other AmenitiesFeatured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Crowne Plaza Zhengzhou - Zhengzhou - Building
9.2 Excellent (787 reviews)
Overview Reviews
Stay at the peaceful Crowne Plaza Zhengzhou for 5-star service in the center of the city and easy access to the historic sites of Henan Province. The wheels of your suitcase glide across the polished marble floors of Crowne Plaza Zhengzhou's Lobby as you make your way towards the friendly Front Desk staff, who will show you to your brand new renovated guest rooms. Feeling energized, take a dip in the impressive indoor swimming pool or savor a frothy cappuccino at the Palm Court Cafe. At Crowne Plaza Zhengzhou, you're a morning's drive from the world-famous Shaolin Temple. Reach us from Xinzheng International Airport, 30 minutes to airport, in the middle of old and new railway station. 8 minutes to subway. Henan International Exhibition Centre is 10 minutes by car, and central Zhengzhou's department stores are a short walk from our leafy location. Refresh yourself after business meetings with a workout in our fully-equipped fitness center. You'll be relaxing with colleagues in no time as you dine on lemony beef carpaccio at our new open Italian restaurant. Crowne Plaza Zhengzhou's dedicated Concierge can help you organize tours to attractions like the Longmen Grottoes of Luoyang, which house thousands of carved stone statues, and the atmospheric Yellow River Scenic Area, studded with mystical mountain peaks.
10.0 Excellent
Pros: Very comfortable and quiet hotel with nice staff
Cons: Nothing
9.2 Excellent
Pros: all great
Cons: nothing
6.7 Good
Pros: Interiur is truly stunning. The one who build this place made it very beautiful. Unfortunately they don't look after it in a proper way, some things were broken and needed repairs, but no one seemed to care.
Cons: NO PERSONAL SPEAKS ENGLISH! Easiest issues cannot be solved, because they don't understand anything. Very bad personal management, how did they took to work people who can only say "hello" and nothing else? When I checked in they took 3300 euros deposit, which they said included room charges of 2500 and the deposit itself as I understood is 900. When I checked out at first they said I need to pay all room charges of almost 3000 and they they will release the deposit. It looked ridiculous! Then the other employee said that he will charge all expenses from my deposit. It was clearly what ne said! But then I saw a new charge on my card of 2967 euros and the first 3300 is still not refunded!!!! So they charged me total of more than 6000 euros! The deposit payment status on my card history is market as "completed", not booked or somthing like that. Now I have to contact them to get my money back, which takes time and efforts. VERY BAD EXPERIENCE, DO NOT RECOMMEND! Please hire personal, who speaks English, it is not 5-star attitude now!
10.0 Excellent
Pros: Nice rooms and excellent interiors.
3.8 Mediocre
Pros: The concierge staff and the cleaning staff were really friendly. When I arrived to go up to my room but could not find the elevator a cleaning lady took me to the elevator - going the extra step - well done!
Cons: There was no response from the reservation department on my request, this is something I don't expect from a 5 star hotel. There was some sort of drilling taking place in the hotel at around 9 am which was annoying especially that normally Hotels provide a guest letter explaining that there is construction going on. The joints between the tiles in the bathroom were looking dirty and are in need of replacement - should not be like this in a 5 star hotel.
10.0 Excellent
Pros: Clean and big room. Nice location!
Cons: The breakfast is not really international, but the hotel is really nice and the stuff are so kind.
7.9 Good
Pros: Accommodating staff
Cons: Nothing
6.3 Good
Pros: Central location
Cons: Attitude of manager
10.0 Excellent
Pros: I was up GRADED TO A SUITE BY A FRIEND IT lived up to excellence.
Cons: service was superb
Hualian Guangzhou Hotel - Zhengzhou
9.2 Excellent (474 reviews)