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Resort Hotel Alex
4 stars

Resort Hotel Alex

Bodmenstrasse 12, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 70 70

rate per night

based on 297 reviews
297 reviews
Room type
Nightly total
Classic room
Deluxe room
Superior room

Photos of Resort Hotel Alex

About Resort Hotel Alex

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
Ski-in/ski-out access for family fun on the slopes Ski into Resort Hotel Alex, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa. Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. An indoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Latest deals for Resort Hotel Alex

목 25/7
금 26/7
Luxury Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Classic room
1 twin bed
bed type unknown
bed type unknown
Superior room
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
Queen room
1 queen bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Resort Hotel Alex

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Ski pass vendor
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box


  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Ski school
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Skiing
  • Table tennis
  • Pool table
  • Hiking
  • Ice skating


  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Mountain view
  • Ski storage
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Carpeted

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper


  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press


  • Fitness centre
  • Squash
  • Indoor tennis


  • Garden
  • Terrace/Patio


  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Shuttle service (additional charge)

Reviews of Resort Hotel Alex

Very Good297 verified reviews
Pros +

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's breakfast?

The breakfast offers a wide selection of fresh items, including custom-made eggs, cold cuts, bakery products, and a pot of good coffee. The staff at the breakfast area is consistently wonderful, ensuring a delightful start to your day.

How are the hotel's spa and wellness facilities?

The hotel features a great steam room, sauna, hot tub, and pool, providing a perfect way to relax after a day of skiing. The spa and wellness center offers a wonderful experience, adding to the convenience of the place.

What are the hotel's unique amenities?

The hotel offers a huge swimming pool, sauna, hammam, tennis, squash, and a cigar lounge, providing a range of activities for guests to enjoy. The bar and lounge are particularly noteworthy, offering understated luxury with bags of personality.

How is the hotel's staff and customer service?

The staff is described as amazing, friendly, and knowledgeable, dedicated to making guests enjoy their stay. They are warm, friendly, and very accommodating, ensuring a pleasant and comfortable experience.

What practical facilities does the hotel offer?

The hotel is conveniently located near the train station and the heart of Zermatt, offering a great breakfast and a wonderful balcony. Additionally, the hotel provides a great location, friendly staff, and very clean premises.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Matterhorn comes highly recommended.

Consider Low Season Visits

Guests suggested visiting in April for a quieter experience and potentially better rates.

Explore Nearby Attractions

The hotel's proximity to Zermatt-Matterhorn Ski Resort and the Matterhorn Museum makes it convenient for exploring these attractions.

Check Room Temperature

Some guests found the rooms to be too warm with no way to regulate the temperature. It's advisable to inquire about room temperature control upon check-in.

Take Advantage of the Spa

Many guests praised the spa facilities, including the steam room, sauna, hot tub, and pool, as a perfect way to unwind after a day of skiing.

Request a Mountain View Room

Guests recommended requesting a room with a view of the Matterhorn for a truly memorable experience.

Enjoy Breakfast with a View

The breakfast area offers a wide selection of fresh items, and the staff consistently received praise for their service. Try to secure a table with a view for an even more enjoyable breakfast experience.

Consider Room Decor

Some guests found the room decor to be a matter of taste, with dark and cheap furniture. It's advisable to inquire about room decor preferences before booking.

Utilize the Hotel's Location

The hotel's proximity to the train station and the heart of Zermatt, as well as its facilities like the playground, make it a convenient choice for travelers.

Be Mindful of Room Selection

While some guests enjoyed their room's decor and amenities, others found the rooms to feel unclean. It's recommended to communicate any concerns about room cleanliness to the staff promptly.


Bodmenstrasse 12, 3920 Zermatt, Valais

What's nearby

  • Zermatt-Matterhorn Ski Resort162 m
  • Zermatt Railway Station226 m
  • Matterhorn Museum0.4 km
  • Gornerschlucht1.7 km
  • Sunnegga Ski Resort1.9 km
  • Unter Gabelhorn3.8 km
  • Riffelsee4.6 km
  • Riffelhorn4.8 km
  • Schwarzsee4.8 km
  • Bosentrift4.8 km
  • Gornergrat5.3 km
  • KOSMA5.3 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Resort Hotel Alex

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Resort Hotel Alex

  • Where is Resort Hotel Alex located?

    Resort Hotel Alex is located at Bodmenstrasse 12, 0.3 km from the centre of Zermatt. Zermatt-Matterhorn Ski Resort is the closest landmark to Resort Hotel Alex.

  • When is check-in time and check-out time at Resort Hotel Alex?

    Check-in time is 15:00 and check-out time is 11:00 at Resort Hotel Alex.

  • Does Resort Hotel Alex offer free Wi-Fi?

    Yes, Resort Hotel Alex offers free Wi-Fi.

  • How far is Resort Hotel Alex from the airport?

    Resort Hotel Alex is 87.5 km from Milan Malpensa. Resort Hotel Alex is 89.7 km from Lugano.

  • Does Resort Hotel Alex have a pool?

    Yes, Resort Hotel Alex has a pool on-site.

  • How does KAYAK find such great Resort Hotel Alex hotel deals?

    KAYAK scours the web for all room deals available at Resort Hotel Alex in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Resort Hotel Alex and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Resort Hotel Alex.

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