Hotel Phoenix

3 stars
Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
+41 27 968 18 19
9.0
Wonderful
based on 1084 reviews
1,084 reviews
Tue 17/3
-
Wed 18/3
1 room, 2 guests
Deals from
$502
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$502
Superior room
$643
Deluxe room
$692
26 more Hotel Phoenix deals
26 more Hotel Phoenix deals
Building
Living room
Buffet
Other
Buffet
Gym
Other
Other
Building
Lounge
Other
Bedroom
Other
Other
Bedroom
Outdoor view
Bathroom
Outdoor view
Outdoor view
Other
Front desk
Bathroom
Other
Photos of Hotel Phoenix
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Riverfront hotel with a bar, steps from Zermatt-Matterhorn Ski Paradise A fitness center, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a lobby fireplace are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Latest deals for Hotel Phoenix

Tue 17/3
-
Wed 18/3
Double room
No inclusions
bed type unknown
$1,013
nightly with VAT
No inclusions
bed type unknown
$1,022
nightly with VAT
Standard Room
No inclusions
bed type unknown
$502
nightly with VAT
No inclusions
bed type unknown
$523
nightly with VAT
No inclusions
bed type unknown
$532
nightly with VAT
Superior room
No inclusions
2 twin beds
$643
nightly with VAT
No inclusions
bed type unknown
$670
nightly with VAT
No inclusions
bed type unknown
$670
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$692
nightly with VAT
No inclusions
bed type unknown
$840
nightly with VAT
No inclusions
bed type unknown
$928
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Hotel Phoenix

  • Adults only
  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

General

  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Telephone
  • Mountain view
  • Ski storage
  • Storage available

Things to do

  • Hiking
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Sledging
  • Skiing
  • Snowboarding
  • Swimming

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Adults only
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Shuttle service (free)
  • Tour desk
  • Key card access
  • Express check-out

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Dining

  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Fitness

  • Gym
  • Fitness centre

Parking and transportation

  • Shuttle service (additional charge)

Outdoor

  • Balcony

Workspace

  • Desk

Family friendly

  • Cribs available

Reviews of Hotel Phoenix

9.0
Wonderful
1084 verified ratings
Wonderful
755
Very good
202
Good
88
Okay
18
Fair
11
Mediocre
2
Poor
8

Summary of reviews

Guests say
Guests generally appreciated the great breakfast options and friendly staff, with many noting the cleanliness of the rooms. However, there were significant complaints regarding the service, particularly from the management, which left some guests feeling unwelcome. The location received mixed reviews, with some guests disappointed by obstructed views of the Matterhorn due to construction.
AI-generated from customer reviews
Breakfast9.5 out of 10
Cleanliness9 out of 10
Room Size8.5 out of 10
Bed Comfort8 out of 10
Location3.5 out of 10
Service2.5 out of 10
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Location

Untere Wiestistrasse 11, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station0.4 km
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Matterhorn Museum0.8 km
  • Sunnegga Ski Resort1.5 km
  • Gornerschlucht2 km
  • Bosentrift4.3 km
  • Unter Gabelhorn4.3 km
  • Riffelsee4.6 km
  • Riffelhorn4.8 km
  • Gornergrat5.1 km
  • KOSMA5.1 km
  • Schwarzsee5.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Phoenix

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Phoenix

  • Where is Hotel Phoenix located?

    Hotel Phoenix is located at Untere Wiestistrasse 11, 0.5 km from the centre of Zermatt. Zermatt Railway Station is the closest landmark to Hotel Phoenix.

  • When is check-in time and check-out time at Hotel Phoenix?

    Check-in time is 15:00 and check-out time is 10:30 at Hotel Phoenix.

  • Does Hotel Phoenix offer free Wi-Fi?

    Yes, Hotel Phoenix offers free Wi-Fi.

  • How far is Hotel Phoenix from the airport?

    Hotel Phoenix is 87.3 km from Milan Malpensa. Hotel Phoenix is 89.3 km from Lugano.

  • How does KAYAK find such great Hotel Phoenix hotel deals?

    KAYAK scours the web for all room deals available at Hotel Phoenix in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Phoenix and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Phoenix.

Nearby hotels and places to stay

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4-star hotel
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3-star hotel
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Cheapest

See cheapest stays in Zermatt
3-star hotel
16% cheaper
Apollo
7.9 Good (7 reviews)0.13 km$534+
3-star hotel
15% cheaperHotel Holiday8.8 Excellent (1,207 reviews)0.09 kmRestaurant, Bar/Lounge, Room service$544+
4-star hotel
Resort La Ginabelle9.2 Excellent (733 reviews)0.11 kmOutdoor pool, Indoor pool, Fitness centre$717+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (230 reviews)0.09 kmOutdoor pool, Indoor pool, Fitness centre$1,037+

Most recommended

See most recommended stays in Zermatt
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (230 reviews)0.09 kmOutdoor pool, Indoor pool, Fitness centre$1,037+
4-star hotel
Resort La Ginabelle9.2 Excellent (733 reviews)0.11 kmOutdoor pool, Indoor pool, Fitness centre$717+
3-star hotel
Haus Kandahar
9.1 Excellent (13 reviews)0.13 kmWi-Fi$1,088+
3-star hotel
15% cheaperHotel Holiday8.8 Excellent (1,207 reviews)0.09 kmRestaurant, Bar/Lounge, Room service$544+

Good to know

Value for money

Distance to city centre

8.7
0.5 km

Everything you need to know for your stay in Zermatt

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