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Hotel Phoenix
3 stars

Hotel Phoenix

Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 968 18 19
From
$441
Cheapest

rate per night

8.9
Very good
based on 1073 reviews
1,073 reviews
Room type
Provider
Nightly total
Standard Room
$441
Deluxe room
$610
Double room
$616
27 more Hotel Phoenix deals
27 more Hotel Phoenix deals

Photos of Hotel Phoenix

Overview

Riverfront hotel with free breakfast and a fitness center A fitness center, a bar/lounge, and spa services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a meeting room, express check-out, and tour/ticket assistance are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.9
Very good rating
Based on 1,073 verified guest reviews

Latest deals for Hotel Phoenix

Fri 19/9
Sat 20/9
Deluxe room
bed type unknown
$610
nightly with fees
bed type unknown
$686
nightly with fees
bed type unknown
$834
nightly with fees
Double room
bed type unknown
$616
nightly with fees
Standard Room
bed type unknown
$441
nightly with fees
2 twin beds
$496
nightly with fees
bed type unknown
$514
nightly with fees
Superior room
2 twin beds
$638
nightly with fees
bed type unknown
$665
nightly with fees
bed type unknown
$665
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Phoenix

  • Adults only
  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

General

  • Seating area
  • Hardwood or parquet floors
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Telephone
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Adults only
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Things to do

  • Hiking
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Skiing

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • Express check-out

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Shuttle service (additional charge)

Outdoor

  • Balcony

Workspace

  • Desk

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Spa

  • Massage

Reviews of Hotel Phoenix

8.9
Very good
1073 verified ratings
Wonderful
743
Very good
203
Good
88
Okay
18
Fair
11
Mediocre
2
Poor
8

Summary of reviews

Guests say
Guests generally enjoyed their stay, highlighting the amazing breakfast options and the friendly service provided by the staff. The location was also praised for its convenience and views, although some guests were disappointed with the view from their rooms. Cleanliness and room size received positive mentions, making it a comfortable choice for travelers. However, a few guests noted issues with the view and service attitude from some staff members.
AI-generated from customer reviews
Breakfast10 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Room Size8.5 out of 10
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Location

Untere Wiestistrasse 11, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station0.4 km
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Matterhorn Museum0.8 km
  • Sunnegga Ski Resort1.5 km
  • Gornerschlucht2 km
  • Bosentrift4.3 km
  • Unter Gabelhorn4.3 km
  • Riffelsee4.6 km
  • Riffelhorn4.8 km
  • Gornergrat5.1 km
  • KOSMA5.1 km
  • Schwarzsee5.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Phoenix

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Phoenix

  • Where is Hotel Phoenix located?

    Hotel Phoenix is located at Untere Wiestistrasse 11, 0.5 km from the centre of Zermatt. Zermatt Railway Station is the closest landmark to Hotel Phoenix.

  • When is check-in time and check-out time at Hotel Phoenix?

    Check-in time is 15:00 and check-out time is 10:30 at Hotel Phoenix.

  • Does Hotel Phoenix offer free Wi-Fi?

    Yes, Hotel Phoenix offers free Wi-Fi.

  • How far is Hotel Phoenix from the airport?

    Hotel Phoenix is 87.4 km from Milan Malpensa. Hotel Phoenix is 89.7 km from Lugano.

  • How does KAYAK find such great Hotel Phoenix hotel deals?

    KAYAK scours the web for all room deals available at Hotel Phoenix in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Phoenix and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Phoenix.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
21% cheaperHotel Holiday8.7 Excellent (1,178 reviews)0.09 kmRestaurant, Bar/Lounge, Room service$387+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (217 reviews)0.09 kmIndoor pool, Spa and wellness centre, Fitness centre$789+
4-star hotel
Resort La Ginabelle9.1 Excellent (706 reviews)0.11 kmOutdoor pool, Indoor pool, Spa and wellness centre$619+
2-star hotel
14% cheaper
Apollo
7.9 Good (7 reviews)0.13 kmTV$422+

Cheapest

See cheapest stays in Zermatt
3-star hotel
21% cheaperHotel Holiday8.7 Excellent (1,178 reviews)0.09 kmRestaurant, Bar/Lounge, Room service$387+
2-star hotel
14% cheaper
Apollo
7.9 Good (7 reviews)0.13 kmTV$422+
4-star hotel
Resort La Ginabelle9.1 Excellent (706 reviews)0.11 kmOutdoor pool, Indoor pool, Spa and wellness centre$619+
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (217 reviews)0.09 kmIndoor pool, Spa and wellness centre, Fitness centre$789+

Most recommended

See most recommended stays in Zermatt
4-star hotel
Luxury Residence Colosseo Zermatt
9.7 Excellent (217 reviews)0.09 kmIndoor pool, Spa and wellness centre, Fitness centre$789+
4-star hotel
Resort La Ginabelle9.1 Excellent (706 reviews)0.11 kmOutdoor pool, Indoor pool, Spa and wellness centre$619+
3-star hotel
21% cheaperHotel Holiday8.7 Excellent (1,178 reviews)0.09 kmRestaurant, Bar/Lounge, Room service$387+
2-star hotel
14% cheaper
Apollo
7.9 Good (7 reviews)0.13 kmTV$422+

Good to know

Value for money

Distance to city centre

8.6
0.5 km

Everything you need to know for your stay in Zermatt

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