Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Hotel Metropol & Spa Zermatt
4 stars

Hotel Metropol & Spa Zermatt

Matterstrasse 9, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 35 66
From
$282
Cheapest

rate per night

9.2
Wonderful
based on 825 reviews
825 reviews
Room type
Provider
Nightly total
Standard Room
$282
Superior room
$537
Queen room
$544
15 more Hotel Metropol & Spa Zermatt deals
15 more Hotel Metropol & Spa Zermatt deals

Photos of Hotel Metropol & Spa Zermatt

Overview

Family-friendly hotel with a full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Hotel Metropol & Spa offers 22 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center. Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
9.2
Wonderful rating
Based on 825 verified guest reviews

Latest deals for Hotel Metropol & Spa Zermatt

vr 25/7
za 26/7
Superior room
bed type unknown
$537
bed type unknown
$615
bed type unknown
$749
Queen room
1 queen bed
$544
1 queen bed
$784
Double room
bed type unknown
$920
bed type unknown
$936
Standard Room
bed type unknown
$282
bed type unknown
$370
bed type unknown
$477
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Metropol & Spa Zermatt

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Shuttle service (free)
  • Wi-Fi available in all areas

General

  • River view
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Conditioner

Things to do

  • Hiking
  • Ski school
  • Bicycle hire
  • Golf
  • Cycling
  • Skiing
  • Mini-golf
  • Table tennis

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Dining

  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Coffee machine

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Mini-market on site
  • Room service
  • Key card access

Bathroom

  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Cribs available
  • Complimentary breakfast
  • Playground

Accessibility and suitability

  • Lift
  • No smoking
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Parking and transportation

  • Shuttle service (free)
  • Airport shuttle

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Hotel Metropol & Spa Zermatt

9.2
Wonderful
825 verified ratings
Wonderful
638
Very good
122
Good
42
Okay
8
Fair
10
Mediocre
2
Poor
3

Summary of reviews

Guests say
Guests appreciated the great location, clean rooms, and various amenities like the spa and breakfast options. However, some reviews highlighted issues with room sizes and service, particularly with certain staff members being rude or unhelpful. Overall, the hotel offers a pleasant stay with beautiful views, but improvements in service and room assignments are needed.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Anonymous, Apr 2017
Pros (+) The staff were polite and helpful. The location was near the Main Street for dining and Sonnegga for access to the slopes.
10
Wonderful
Anonymous, Aug 2016
Pros (+) Amazing spa facilities, great breakfast with healthy options, magnificent unobstructed views of the Matterhorn, modern bathrooms and all the amenities... Slept in comfort

Location

Matterstrasse 9, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum313 m
  • Zermatt-Matterhorn Ski Resort366 m
  • Zermatt Railway Station0.4 km
  • Gornerschlucht1.6 km
  • Sunnegga Ski Resort1.6 km
  • Unter Gabelhorn4.1 km
  • Riffelsee4.3 km
  • Riffelhorn4.5 km
  • Bosentrift4.7 km
  • Schwarzsee4.8 km
  • Gornergrat5 km
  • KOSMA5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Metropol & Spa Zermatt

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Metropol & Spa Zermatt

  • Where is Hotel Metropol & Spa Zermatt located?

    Hotel Metropol & Spa Zermatt is located at Matterstrasse 9 in Downtown, 0.1 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Metropol & Spa Zermatt.

  • When is check-in time and check-out time at Hotel Metropol & Spa Zermatt?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Metropol & Spa Zermatt.

  • Does Hotel Metropol & Spa Zermatt offer free Wi-Fi?

    Yes, Hotel Metropol & Spa Zermatt offers free Wi-Fi.

  • How far is Hotel Metropol & Spa Zermatt from the airport?

    Hotel Metropol & Spa Zermatt is 87.5 km from Milan Malpensa. Hotel Metropol & Spa Zermatt is 89.9 km from Lugano.

  • Does Hotel Metropol & Spa Zermatt have a pool?

    Yes, Hotel Metropol & Spa Zermatt has a pool on-site.

  • How does KAYAK find such great Hotel Metropol & Spa Zermatt hotel deals?

    KAYAK scours the web for all room deals available at Hotel Metropol & Spa Zermatt in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Metropol & Spa Zermatt and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Metropol & Spa Zermatt.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
19% cheaperAlpine Hotel Perren8.7 Excellent (2,099 reviews)0.03 kmSpa and wellness centre, Fitness centre, Restaurant$323+
3-star hotel
18% cheaperHotel City Garni9.1 Excellent (4 reviews)0.05 kmCable or satellite TV$330+
3-star hotel
15% cheaperHotel Parnass8.9 Excellent (1,023 reviews)0.07 kmFitness centre, Room service, Free Wi-Fi$338+
2-star hotel
50% cheaperMazot Zermatt8.1 Excellent (943 reviews)0.08 kmRestaurant, Bar/Lounge, Free Wi-Fi$200+

Cheapest

See cheapest stays in Zermatt
2-star hotel
50% cheaperMazot Zermatt8.1 Excellent (943 reviews)0.08 kmRestaurant, Bar/Lounge, Free Wi-Fi$200+
2-star hotel
37% cheaperHotel Cima7.5 Good (1,282 reviews)0.18 kmWi-Fi, TV$254+
3-star hotel
28% cheaper
Hotel Excelsior
8.4 Excellent (856 reviews)0.09 kmRestaurant, Bar/Lounge, Room service$289+
3-star hotel
20% cheaperHotel Cheminee8.7 Excellent (1,143 reviews)0.16 kmBar/Lounge, Room service, Free Wi-Fi$319+

Most recommended

See most recommended stays in Zermatt
5-star hotel
The Omnia9.6 Excellent (793 reviews)0.13 kmIndoor pool, Spa and wellness centre, Fitness centre$1,007+
4-star hotel
Beausite Zermatt
9.5 Excellent (621 reviews)0.14 kmOutdoor pool, Indoor pool, Spa and wellness centre$645+
3-star hotel
Hotel Bella Vista Zermatt9.2 Excellent (370 reviews)0.17 kmSpa and wellness centre, Bar/Lounge, Free Wi-Fi$439+
3-star hotel
18% cheaperHotel City Garni9.1 Excellent (4 reviews)0.05 kmCable or satellite TV$330+

Good to know

Value for money

Distance to city centre

9.0
0.1 km

Everything you need to know for your stay in Zermatt

Complete your trip to Zermatt

Flights to Zermatt
Hotels in Zermatt

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.