Zagreb SUV Rentals

Easy pickup, and car worked perfectly

Beware of Sixt in general, but particularly the one in Zagreb. While SIXT has reported record profits, you will find out how they are making all that money when you visit a center to pick up the car that you booked online, and are forcefully coerced into buying insurance and protections that you don’t need.

Everything was excellent with the pick up in downtown Zebreg. The drop off at the hotel Rixos in Dubrovnik was a little unclear. The Sixt desk was closed at noon, so as instructed on the app, left the keys and paperwork with the front desk at the hotel. Not sure how or when my deposit will be refunded.

All in all a great experience. Would recommend it to all, well done sixt!

Is ok

Great hospitality and assistance!

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Very disappointing experience. The car was not cleaned when I got it While returning, I had to put up with a 15 min wait for someone to come get the keys, and an additional wait for him to do a detailed inspection of the car even though I paid for full insurance. Overall, not what you would expect for the price

High pressure for upgrades and tactics to not let you decline insurance. Was forced to get an upgrade and pickoff and drop off were long waits despite reservation. Did not get a receipt for more than a day later. Bad value.

Wanted to extend rental. Unable to do so online as it didn’t recognize the contract number. Sixt at Pula airport did not want to extend it. Had to get new car at twice the price.

The pick up and drop off are a little slow. You go to the office, then around the corner to the parking garage. One of the tires looked under inflated, so we had them too it off. That took 20 minutes. We got a snack at PanPek while we waited. Those were the only blemishes on an otherwise great engagement. The car was nice, and the staff were even nicer. I would use Oryx again.

Car was clean and in good condition. Gas was low so needed to fill directly. Waited nearly 2 hours from when the car was supposed to be ready for pickup which directly changed plans and accommodations for the day. After that, all went well. Nobody to receive the car but convenient ability to drop off keys at the hotel was a smooth transition.

It was easy to pick up and drop off the car, but it did take a while.

My rental experience with Enterprise was great. Staff was very competent and explained to me into a great detail elements of the rental contract. The car was clean, comfortable and very economic on gas usage. Return of the vehicle was effortless. I highly recommend this rental company.

Thanks to Hertz in Zagreb . I have a safe option to travel when I am needing to go visit my family . Thank you Hertz for making my vacation easier and safer .

I picked the Enterprise at Zagreb airport because I wanted to work with an American (at least affiliated) company and I want a VW Golf. I was offered an Opel Astra. When I asked if a VW Golf was available, I was told that the agency did not even have a Golf. I understand that when rental cars are listed they always say "or similar", but you should be allowed to list a car as a comparable if you don't have one in your fleet. They should have listed "Opel Astra, Or Similar". I was also surprised to learn that insurance was an option with agent at the airport. When I made my reservation, I purchased insurance, which was through a third-party provided. The desk agent told me if I wanted to purchase insurance through them, I should have selevted "NO" during booking and then that would open the option to purchase insurance at time of vehicel pickup. That makes no sense to me. Additionally, the agent charged me a 2,400 Euro deposit since I did not purchase insurance through them. Lastly, the had over 90,000km on it and had several system failure lights that displayed after I left the lot.Lucklily the car drive fine and was clearn. Overall, I would not recommend renting from Enterprise at Zagreb airport.

The car was in fine condition. No complaints there. Routes car rental doesn't have a clearly marked desk at the airport. Instead, I had to call a number and they directed me to talk to the folks at the desk of OK Mobility. They had no idea about this rental. I had them call the Routes number again to talk to the fellow there. He said the magic words to them, and they figured it out and I got my car. But this would have been a disaster if I hadn't just gotten my Croatian SIM card just then. Additionally, they did a hard upsell to get me to buy their full protection plan. Not sure that was worth it exactly, but a couple hundred euros later and at least the pick-up process was over and we had our car.

Excellent service! Actually, excited my expectations. Very polite and knowledgeable staff and a clean, almost brand new vehicle. Highly recommended!!

Everything was great in general. No one in the airport had heard of ROUTES so we just called the phone number and they sent a van to get us immediately. Took 15 minutes and then another 15 to get to the car. Very nice people. Nice car. Easy process. Saved some money renting from offsite rental company.

Cheapest car rental I've seen in a very long time, but absolutely no problems or delays. Airport pickup was quick and efficient (as was the late hour drop-off and drive back to the airport), they even gave me an upgrade. Altogether fast and friendly, would not hesitate to use this again in the future.

Great company. Very simple rental pick up and drop off process. Only a few minutes from the airport.

I ordered a car for 9 days. The company had all my details including my flight no. and the schedule. The flight delayed by 2 hours. When we landed in Zagreb air port, I called the company and spook to Tom (he said he is the company manager) and gave him my reservation no. His answer was: “sorry we don’t have any car for you….” I was shocked. It is not a serious company. My recommendation is: if you want to get the car you ordered, do not book with Green Motion!!!

Super friendly staff, very quick process. Car was nice, additional insurance came as surprise though.

Great car, friendly staff. Would use them again!

Difficult to find. Address wrong in booking, had to find myself via google maps, no where near anything. Small trailer in a random parking lot off the highway.

Great price, great service, great car.

Car interior was dirty . Very low on gas. Couldn't exit the rental area. Had scratches on the body that were hard to detect. Charged me tons of money for a minor scratch on the bottom of the bumper which was an area that I wouldn't have thought to check at the time of rental. It may or may not have been there. Of course they say it wasn't. The function of the car was fine.