Good to know
|Distance to city centre||0.5 km|
|"Excellent facilities, super friendly staff."||(in 573 reviews)|
|"Very friendly staff, excellent service."||(in 92 reviews)|
|"Very good service, great location."||(in 182 reviews)|
|"Breakfast expensive so made alternative arrangements."||(in 3 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 303 reviews|
|breakfast was expensive||in 19 reviews|
|city centre||in 44 reviews|
|comfortable bed||in 226 reviews|
|drinks in the bar||in 81 reviews|
|excellent service||in 153 reviews|
|executive room||in 527 reviews|
|friendly and welcoming||in 24 reviews|
|great location||in 243 reviews|
|molton brown||in 8 reviews|
|new wing||in 9 reviews|
|room service||in 25 reviews|
|staff were amazing||in 779 reviews|
|star hotel||in 26 reviews|
|steam room||in 227 reviews|
|swimming pool||in 88 reviews|
|train station||in 82 reviews|
|valet parking||in 54 reviews|
The building, bedroom, reception and bars were really lovely. Staff were nice, and the location spot on.
Room had a double shower but only one worked at a time. I booked a double room for two people with breakfast through booking.com and was told when I got there that there was only one breakfast so I had to pay an extra £20 for a second breakfast...
Having used to work in the building years ago I Loved the heritage and how sympathetically it had been restored...
Jacuzzi wasn’t working unfortunately
Parking was very expensive.
Good location, larger than average rooms and bathrooms. High standard of finish.
Could hear everything in next room and the people in there were shouting and arguing and banging and slamming all night. Heard everything inc lots of swearing.
Check in slow and staff not particularly helpful Didnt have breakfast. £25 per head is steep. Did not feel hotel offered value for money
A stay at The Grand Hotel & Spa places you in the heart of York, within a 10-minute walk of York Minster and York National Railway Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
based on 7,508 reviews
Things to know
- Nice building
- Clean rooms
- Spacious rooms
- Professional service
Policies vary by room type and provider.
Reviews about The Grand Hotel & Spa
Most popular landmarks
- Church of the Holy Trinity 222 m
- York Guildhall 268 m
- Mansion House 321 m
- Yorkshire Museum 389 m
- York Theatre Royal 0.5 km
- Grand Opera House 0.5 km
|Doncaster Sheffield||53.4 km|
|York Poppleton||4.4 km|